About Bellwether

Bellwether is a national nonprofit that exists to transform education to ensure students furthest from opportunity achieve outcomes that lead to fulfilling lives and flourishing communities. We work hand in hand with education leaders and organizations to accelerate their impact, inform and influence policy and program design, and share what we learn along the way.

We are a remote-first team, and our work is national in scope, so our flexible working style allows our professionals to work where they have built their lives, which means Bellwether can hire the best person for each role, regardless of geography. This role can be based anywhere in the United States. Up to approximately 10-15% travel may be required.

Our philanthropic revenue comes almost exclusively from institutional foundation grants across 15 portfolios of work.

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About the Role

Bellwether seeks a Senior Development Associate to join our development team. This role reports to the Senior Development Manager and works in close partnership with the Senior Director of Development and Program Team colleagues.

Bellwether’s grant portfolio is growing. This role exists to make sure growth is matched by strong reporting, clean data, and a clear view of our funder pipeline. It serves as the connective tissue between our funder relationships and our systems of record. You’ll own grant reporting end to end, build the systems that keep 15 portfolios coordinated, and give the team a reliable picture of each funder relationship.

Core Responsibilities

Grant Reporting (40%)

• Own the full grant reporting lifecycle, from deliverable tracking through submission, ensuring every report is accurate, high-quality, and on time.
• Collect and synthesize input from project leads, finance, and senior leadership that connects work completed to stated grant outcomes.
• Manage the reporting calendar and funder portal logistics, including deadlines, requirements, credentials, and submission status.

Pipeline and Moves Management (20%)

• Log funder interactions, meetings, and next steps to build institutional knowledge of these relationships.
• Track cultivation moves against stage, owner, amount, and timing; surface stalled opportunities before they go cold.
• Produce pipeline summaries and revenue snapshots for team meetings, board reporting, and planning cycles.

Systems and Grant Operations (20%)

• Build and maintain the trackers, templates, and documentation that keep grant coordination consistent across the entire grant portfolio.
• Maintain data hygiene in Salesforce for grants, funder records, and opportunity stages.
• Write and update a grants procedure manual so processes are documented and repeatable.
• Partner with finance to reconcile grant payments and issue timely acknowledgments.

Prospect Research (10%)

• Identify and qualify new institutional funding prospects aligned with Bellwether’s priority areas.
• Write concise prospect memos covering funder priorities, giving history, and recommended entry points.
• Monitor funder announcements, requests for proposal (RFPs), and leadership changes, flagging time-sensitive opportunities for the team.

Team Contribution (10%)

• Use artificial intelligence (AI) tools to raise the quality and speed of research, drafting, and data work, with judgment about when human review is essential.
• Build trusted working relationships with leaders across the organization.
• Contribute to team meetings and planning for development and external relations.
• Travel two to four times per year for team and organization-wide convenings.

Recommended Qualifications

• 2-4 years of nonprofit development experience, or equivalent experience.
• Education sector and institutional/foundation giving preferred but not required.
• Strong writing and communication skills, including the ability to synthesize complex program, budget, and outcomes information into clear, compelling narratives for funder audiences.
• Demonstrated experience with grant reporting, prospect research, and pipeline coordination.
• Proven project management skills, including the ability to manage a high volume of deliverables, competing deadlines, and multiple stakeholders independently.
• Exceptional organizational skills and attention to operational detail, including managing calendars, keeping accurate records, and maintaining consistent processes and documentation.
• Sound judgment in using AI tools, including appropriate verification of AI-generated content and careful handling of sensitive donor and organizational information.
• Proficiency in Microsoft Office and Google Workspace; Claude/ChatGPT and Salesforce experience strongly preferred.

Compensation

The base salary range for incoming team members in this role is $77,250 to $82,250 annually, with eligibility for an annual performance bonus targeted at $4,113 based on individual and organizational success. While the final offer amount will be determined by multiple factors — including previous experience and content knowledge — and may vary from the stated range, Bellwether is committed to transparency, and all offers align with our compensation philosophy.

Bellwether provides competitive compensation and an attractive benefits package that includes a performance bonus based on individual and organizational success, healthcare coverage, and a 401(k) plan with matching employer contributions.

To Apply

Use your online application — a custom letter of interest and a current resume — to show us you have the skills listed here or why the skills you have are the ones we actually need. You should also use your application materials to highlight how your background and experience align with Bellwether’s mission, including our commitment to helping young people furthest from opportunity. This role has a priority application deadline of September 17, 2026. While we prioritize applications received on or before that date, we will review applications as we receive them until the position is filled.

Note: Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Use of AI in Hiring

Our team may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools help our teams work efficiently, but they never replace human judgment. Our team makes every final hiring decision. If you have questions about how we process candidate data, please reach out to us at careers@bellwether.org.

Bellwether is committed to providing equal opportunities. It is our policy to ensure that all individuals with whom we are in contact are not discriminated against based on age, race, ethnicity, color, disability, gender identity, gender expression, political viewpoint, marital status, national origin, religion, sexual orientation, or veteran status. Further, as described above, Bellwether is committed to building a diverse team and strongly encourages individuals from all backgrounds to apply.

About Bellwether

Bellwether is a national nonprofit that exists to transform education to ensure students furthest from opportunity achieve outcomes that lead to fulfilling lives and flourishing communities. We work hand in hand with education leaders and organizations to accelerate their impact, inform and influence policy and program design, and share what we learn along the way.

We are a remote-first team, and our work is national in scope, so our flexible working style allows our professionals to work where they have built their lives, which means Bellwether can hire the best person for each role, regardless of geography. This role can be based anywhere in the United States. Up to approximately 10-15% travel may be required.

Our philanthropic revenue comes almost exclusively from institutional foundation grants across 15 portfolios of work.

---

About the Role

Bellwether seeks a Senior Development Associate to join our development team. This role reports to the Senior Development Manager and works in close partnership with the Senior Director of Development and Program Team colleagues.

Bellwether’s grant portfolio is growing. This role exists to make sure growth is matched by strong reporting, clean data, and a clear view of our funder pipeline. It serves as the connective tissue between our funder relationships and our systems of record. You’ll own grant reporting end to end, build the systems that keep 15 portfolios coordinated, and give the team a reliable picture of each funder relationship.

Core Responsibilities

Grant Reporting (40%)

• Own the full grant reporting lifecycle, from deliverable tracking through submission, ensuring every report is accurate, high-quality, and on time.
• Collect and synthesize input from project leads, finance, and senior leadership that connects work completed to stated grant outcomes.
• Manage the reporting calendar and funder portal logistics, including deadlines, requirements, credentials, and submission status.

Pipeline and Moves Management (20%)

• Log funder interactions, meetings, and next steps to build institutional knowledge of these relationships.
• Track cultivation moves against stage, owner, amount, and timing; surface stalled opportunities before they go cold.
• Produce pipeline summaries and revenue snapshots for team meetings, board reporting, and planning cycles.

Systems and Grant Operations (20%)

• Build and maintain the trackers, templates, and documentation that keep grant coordination consistent across the entire grant portfolio.
• Maintain data hygiene in Salesforce for grants, funder records, and opportunity stages.
• Write and update a grants procedure manual so processes are documented and repeatable.
• Partner with finance to reconcile grant payments and issue timely acknowledgments.

Prospect Research (10%)

• Identify and qualify new institutional funding prospects aligned with Bellwether’s priority areas.
• Write concise prospect memos covering funder priorities, giving history, and recommended entry points.
• Monitor funder announcements, requests for proposal (RFPs), and leadership changes, flagging time-sensitive opportunities for the team.

Team Contribution (10%)

• Use artificial intelligence (AI) tools to raise the quality and speed of research, drafting, and data work, with judgment about when human review is essential.
• Build trusted working relationships with leaders across the organization.
• Contribute to team meetings and planning for development and external relations.
• Travel two to four times per year for team and organization-wide convenings.

Recommended Qualifications

• 2-4 years of nonprofit development experience, or equivalent experience.
• Education sector and institutional/foundation giving preferred but not required.
• Strong writing and communication skills, including the ability to synthesize complex program, budget, and outcomes information into clear, compelling narratives for funder audiences.
• Demonstrated experience with grant reporting, prospect research, and pipeline coordination.
• Proven project management skills, including the ability to manage a high volume of deliverables, competing deadlines, and multiple stakeholders independently.
• Exceptional organizational skills and attention to operational detail, including managing calendars, keeping accurate records, and maintaining consistent processes and documentation.
• Sound judgment in using AI tools, including appropriate verification of AI-generated content and careful handling of sensitive donor and organizational information.
• Proficiency in Microsoft Office and Google Workspace; Claude/ChatGPT and Salesforce experience strongly preferred.

Compensation

The base salary range for incoming team members in this role is $77,250 to $82,250 annually, with eligibility for an annual performance bonus targeted at $4,113 based on individual and organizational success. While the final offer amount will be determined by multiple factors — including previous experience and content knowledge — and may vary from the stated range, Bellwether is committed to transparency, and all offers align with our compensation philosophy.

Bellwether provides competitive compensation and an attractive benefits package that includes a performance bonus based on individual and organizational success, healthcare coverage, and a 401(k) plan with matching employer contributions.

To Apply

Use your online application — a custom letter of interest and a current resume — to show us you have the skills listed here or why the skills you have are the ones we actually need. You should also use your application materials to highlight how your background and experience align with Bellwether’s mission, including our commitment to helping young people furthest from opportunity. This role has a priority application deadline of September 17, 2026. While we prioritize applications received on or before that date, we will review applications as we receive them until the position is filled.

Note: Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Use of AI in Hiring

Our team may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools help our teams work efficiently, but they never replace human judgment. Our team makes every final hiring decision. If you have questions about how we process candidate data, please reach out to us at careers@bellwether.org.

Bellwether is committed to providing equal opportunities. It is our policy to ensure that all individuals with whom we are in contact are not discriminated against based on age, race, ethnicity, color, disability, gender identity, gender expression, political viewpoint, marital status, national origin, religion, sexual orientation, or veteran status. Further, as described above, Bellwether is committed to building a diverse team and strongly encourages individuals from all backgrounds to apply.

The Opportunity

Caraway Home is looking for an experienced Associate Director, Product Safety & Compliance to build our product compliance function from the ground up and own what we call the Caraway Promise, a testing-obsessed, transparency-first approach to product safety that sets the bar for the industry. The Caraway Promise exists because we believe in transparency, not because the industry requires transparency.

This is a foundational role, the first dedicated compliance hire at Caraway, responsible for building the frameworks, lab relationships, testing strategy, supply chain diligence, claims substantiation, and regulatory sequencing across a diverse and growing product portfolio.You will own the full compliance lifecycle across Caraway’s product categories (cookware, bakeware, electrical items, food contact materials, textiles, and packaging), always meeting or exceeding the most stringent applicable global standard to establish industry-leading Caraway protocols and procedures. You will be US-based, work closely with Asia-based suppliers and third-party labs (particularly in China), and build the internal systems and processes that let Caraway scale compliantly, credibly, and with confidence.

Additionally, an important responsibility of this role is disseminating key information, labels, and results to support marketing initiatives. You need to be a strong communicator, working collaboratively with cross functional teams, to broadcast and showcase the diligence Caraway is taking across its entire product portfolio in regards to compliance, being able to assist with crafting accurate, transparent, educational and understandable language and messaging that resonates with our consumer.

This position reports to our Director, Product Development.

Who You Are

You have ten or more years of product safety and regulatory compliance experience in consumer goods, ideally grounded in chemistry, materials science, or applied laboratory research, with deep expertise in food contact materials, cookware, kitchen appliances, or an adjacent hard goods category. You know FDA, LFGB, EU Framework Regulation (EC) No 1935⁄2004, REACH, CA Prop 65, CA AB 1200, NSF, FSC, and CPSC requirements not as acronyms on a checklist, but as frameworks you’ve navigated hands-on, including where global standards diverge. You’ll use this fluency to scale the Caraway Promise internationally: building a testing and compliance framework that anticipates global standards.

You are a builder and a scientist at heart, ready to own a compliance program entirely: selecting labs, building testing matrices, writing material certification requirements, establishing supplier audit cadences, and designing the studies needed to substantiate product claims. You operate comfortably across cultures and time zones, with direct experience working with labs and manufacturers in Asia, particularly China. You communicate complex science and regulatory requirements clearly to internal teams (Product, Marketing, Legal, Supply Chain) and external partners alike, and you see internal education as core to the job.

Responsibilities

• Own and pioneer the Caraway Standard: define and champion a testing-obsessed, transparency-first approach to product safety that goes beyond what regulation requires, because we believe our customers deserve it.
• Build Caraway’s product safety and compliance program, defining frameworks, documentation standards, testing protocols, regulatory calendars, and governance processes across all product categories (cookware, bakeware, small appliances, food contact materials, textiles, and packaging); integrate compliance across the full product lifecycle, from development and supplier onboarding through market placement, ongoing monitoring, and end-of-life.
• Own and continuously monitor regulatory compliance across US federal and state requirements (FDA food contact, CPSC, CA Prop 65, CA AB 1200, Colorado PFAS Act, and emerging state chemical legislation) and international standards (EU LFGB, EC No 1935⁄2004, REACH, RoHS, UK REACH post-Brexit), always applying the most stringent applicable standard; lead regulatory change management as a distinct workstream, assessing impact and briefing stakeholders ahead of deadlines.
• Lead product component mapping and material disclosure, maintaining a complete picture of every material, coating, pigment, and component across Caraway’s supply chain, including Declarations of Compliance, material safety data sheets, and test reports.
• Design and manage Caraway’s testing strategy, selecting and managing third-party labs (particularly in Asia, including NRTLs for small appliances), defining testing scope and frequency by product type and risk level, and sequencing testing within development timelines to avoid launch delays or costly late-stage findings.
• Own claims substantiation: design and commission the clinical, laboratory, and comparative studies (for example migration testing, coating durability, comparative non-stick performance) needed to support our non-toxic, food-safe, and sustainability claims. Partner with Marketing and Customer Research on which claims to make and how to communicate them, and ensure all claims are legally defensible and compliant with FTC guidelines and retailer requirements (Target, Crate & Barrel, Bloomingdale’s, etc.), including CA AB 1200 disclosure obligations.
• Conduct supply chain compliance diligence, including BSCI and Sedex (SMETA) social compliance audits and material certifications (OEKO-TEX, FSC, GRS, GOTS); embed Caraway’s material and safety standards directly into manufacturing quality plans in China so factory teams implement them consistently on the production line, not just on paper; manage supplier CAPA processes and produce performance reporting to inform sourcing decisions.
• Serve as Caraway’s internal subject matter expert on product safety and science, building internal education that embeds our standards into onboarding and cross-functional fluency by year one; act as the primary point of contact for retailers, certifying bodies, and regulatory agencies on compliance matters.
• Own product incident management, leading investigations into consumer complaints and non-conformances, conducting root cause analysis, implementing CAPAs, and coordinating with Legal, Customer Experience, and Operations on any product withdrawal or CPSC recall process; maintaining documentation and reporting readiness for regulatory inquiries.

Knowledge, Skills, and Abilities

• 10+ years of product safety, regulatory compliance, or quality assurance experience in consumer goods, with at least 5 years focused on food contact materials, cookware, kitchen appliances, or closely adjacent hard-goods categories; demonstrated ownership across the full compliance lifecycle, from concept and supplier qualification through launch and incident response. No junior or generalist profiles.
• Deep, working knowledge of food contact material regulations including FDA 21 CFR, LFGB (Chapters 30⁄31), EU Framework Regulation (EC) No 1935⁄2004, REACH, CA Prop 65, CA AB 1200, FSC, NSF, and the Colorado PFAS Chemicals Consumer Protection Act; familiarity with UK REACH and other international frameworks is a strong plus.
• Background in chemistry, materials science, or applied laboratory and clinical research, with direct experience designing and running studies used to substantiate product safety or performance claims.
• Demonstrated experience managing third-party lab relationships in Asia (China in particular), including test plan scoping, report interpretation, and navigating discrepancies between lab results and supplier-provided data.
• Hands-on experience with social compliance and supply chain auditing programs, including BSCI and Sedex/SMETA (2- and 4-pillar); familiarity with material certification schemes (OEKO-TEX Standard 100, FSC, GRS, GOTS); skilled at managing CAPA processes and building supplier performance scorecards.
• Proven ability to develop and manage product testing strategies, including migration testing, heavy metals (lead, cadmium), PFAS/PFOA screening, sensory evaluation, and applicable electrical safety standards (UL, ETL, IEC 60335) for small appliances.
• Familiarity with FTC Green Guides and CPSC Section 15(b) reporting obligations, product recall mechanics, and the CPSC Fast Track Recall Program.
• Ability to build and maintain product component maps and material traceability documentation across a multi-supplier, multi-category portfolio, including Declarations of Compliance, mill certificates, glaze and coating specifications, and batch-level test records.
• Strong cross-functional communication and risk management skills; able to translate scientific and regulatory findings into clear, prioritized guidance for Product, Marketing, Legal, Sourcing, and Supply Chain, and to present compliance risk and status to senior leadership.
• Demonstrated experience building compliance programs or functions in an environment with limited existing infrastructure; entrepreneurial by nature, with the ability to prioritize and execute without relying on inherited playbooks.
• Ability to travel internationally to visit manufacturing partners and labs in Asia, up to 35 to 40% annually; experience working with facilities in China required, with additional familiarity across Southeast Asia (Vietnam, Thailand, Indonesia) a plus.
• Proficiency in Mandarin (spoken and/or written) is a bonus; at minimum, demonstrated effectiveness working through translation with Mandarin-speaking suppliers, factories, and lab contacts.
• Bachelor’s degree in Chemistry, Food Science, Materials Science, Chemical Engineering, Environmental Science, or a related field, with hands-on laboratory or clinical research experience a strong plus; advanced degree or professional certification (for example RAPS, ISO Lead Auditor) a plus.
• Experience with small appliance safety standards (UL 60335-1, IEC 60335-2 series, ETL) preferred; experience managing certification processes with Nationally Recognized Testing Laboratories (NRTLs) a plus.
• Familiarity with retailer compliance and vendor onboarding requirements (Target, Crate & Barrel, Bloomingdale’s, Costco, Amazon) and the documentation standards they require from suppliers.

Please note that the duties and responsibilities outlined in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. It is not an exhaustive list of all responsibilities, duties, and skills required for the role. Additional tasks and responsibilities may be assigned as needed to meet business needs.

The anticipated base salary range for this role is $140,000 to $160,000. Final compensation will depend on a variety of factors determining base pay at offer, including but not limited to skills, qualifications, and experience. This range provides the opportunity to progress as you grow and develop within the role.

Who We Are

Caraway is a home goods brand on a mission to craft well-designed, non-toxic essentials that thoughtfully raise the standards of what you cook with. We’re passionate about creating elevated products, made without forever chemicals, that are better for you, your family, and the planet. We prioritize a holistic approach to the creation of Caraway products. We partner with ethical manufacturers where their employees are safe, paid fairly, given benefits, and work regulated hours. Our eco-friendly manufacturing process emits less CO2 than traditional non-stick coatings, and we use sustainable packaging practices and ship in packaging made from recycled materials. We pride ourselves on continuously striving to do and be better, for you and the planet, in every step of the process.

Since launching in November 2019, we’ve become one of the fastest growing digitally native brands of the last decade and are now sold in retailers including Target, Bloomingdale’s, Crate & Barrel, The Container Store, Costco, Zola, and many more.

We’ve amassed over 200,000+ five-star reviews from more than 2.5M+ happy customers and thousands of press hits from the likes of Vogue, Domino, Good Housekeeping, Food & Wine, Architectural Digest, PureWow, Fortune, and CNN.

Caraway is a fully remote company filled with motivated and hardworking innovators and doers. We’re continually developing programs to support our distributed team to ensure a successful remote experience. If you’re looking to join a brand that folks love, read on and apply!

Life at Caraway

Team: You will be joining a passionate and collaborative fully remote crew that prides itself on high-quality work, supporting one another, sharing our successes, and building a brand we truly love, together.

Culture: At Caraway, we value continuous learning and career growth. We strive to continually optimize our processes, ensuring that we’re thoughtful in everything we do, both internally and externally. We listen to our employees, celebrate our wins, and constantly look for ways to be better for our crew, and the world.

Workplace: Being a fully remote company, we have no headquarters and are truly distributed across the US and internationally. Our leadership team sits in the US. We offer a monthly stipend towards co-working space should folks need to switch up their working environment every now and then.

Benefits: We value you and your family. With this in mind, full-time eligible employees are provided:

• Equity: We believe in our product and that the sky’s the limit for where our business is going. You are an asset to Caraway’s success, and we think you should be rewarded for it.
• 401k: A 3% company match to help you plan for your future.
• Benefits: Comprehensive medical, dental, and vision coverage options with generous employer contributions, plus access to FSA/HSA/Dependent Care FSAs.
• Parental Leave: Up to 12 weeks of fully paid parental leave, depending on tenure, and access to additional fertility care services via KindBody.
• A Setup That Works for You: From MacBook to PC, we’ve got you covered. Let us know what you prefer and we’ll get your at-home setup stocked.
• Elevate Your Workspace: Annual reimbursements for you to elevate your workspace, from standing desks to desktop succulents.
• Fully Remote: Need to pick up the kids? No problem. Have a doctor’s appointment? Enjoy. Flexibility when you need it most.
• Coworking Reimbursement: Need a break from the home setting? Monthly reimbursements for you to get out of the house and work from anywhere, from day passes to monthly memberships.
• Events and Swag: Connection is top of mind, even in our completely remote environment. We have monthly virtual events, company-wide offsites, and plenty of new Caraway swag.
• Leveling Up with Caraway: In addition to exciting opportunities and exposure in your day-to-day work, we offer annual reimbursements to full-time employees to support their professional development.
• #AwayFromCaraway: We believe healthy, happy humans do better work. We offer unlimited PTO in addition to our 11+ paid annual holidays and quarterly wellness days.
• Wellness Reimbursement: Monthly reimbursements for you to stay well, from meal services to gym memberships to monthly massages.
• Employee Discount: We provide an employee discount on all Caraway Home products so you can continue to level up your kitchen and home life, too.
• Home Upgrade(s): Complimentary product as a new hire, plus continuous opportunities to expand your Caraway Home collection.

Caraway is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 18,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.

In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.

Algolia is seeking a detail-oriented and proactive GTM Data Operations Manager to join our Revenue Operations team to ensure our customer and prospect data is trusted, governed, and operationally sound across the entire GTM ecosystem.

The GTM Data Operations Manager owns the operational health, governance, and integrity of customer and prospect data across the company’s go-to-market systems. The role is responsible for ensuring Leads, Contacts, Accounts, and related GTM data are accurate, enriched, synchronized, and governed to enable effective execution across Marketing, Sales, Customer Success, and Analytics.

The role partners closely with GTM Systems, Marketing/Sales Operations, Analytics, Customer Success Operations, and Data / Systems Engineering to maintain reliable data foundations, support automation and AI native workflows, and continuously improve data quality across the revenue technology stack..

About You

You’re passionate about building high-quality data foundations that enable great business decisions, and you enjoy solving complex operational problems across systems and teams. You’re organized, analytical, and detail-oriented, comfortable owning your area independently while collaborating across Marketing, Sales, Customer Success, Data / Systems Engineering, and Revenue Operations. You take pride in creating operational excellence behind the scenes, building reliable processes, documenting standards, and continuously improving the quality and integrity of GTM data. Above all, you understand that trusted data is the foundation for exceptional customer experiences, operational efficiency, analytics, AI, and business growth.

Key Responsibilities

• Data Stewardship, Governance & Quality

  • Act as the operational steward for customer and prospect data (Leads, Contacts, and Accounts) across the GTM ecosystem, ensuring data is accurate, complete, consistent, and trusted.
  • Own operational governance for customer and prospect data across Salesforce, Marketo, Demandbase and related integrated GTM systems, including data quality standards, telemetry requirements, validation rules, field governance, and operational policies.
  • Execute recurring hygiene programs including deduplication, standardization, enrichment validation, and lifecycle management; partner with system owners to resolve data integrity issues.
  • Partner with business stakeholders to evaluate requests for new fields, objects, and data standards while maintaining integrity and consistency across the ecosystem.
  • Identify data quality risks, drive remediation efforts, and support the evolution of GTM data models as business needs change.

• Data Enrichment & Identity Management:

  • Administer enrichment workflows across GTM platforms.
  • Monitor enrichment success rates and troubleshoot failures.
  • Maintain enrichment mappings and integrations.
  • Partner with GTM Technology on vendor implementations and improvements.

• Data Operations:

  • Monitor critical integrations between Salesforce, Marketo, Demandbase and other GTM systems.
  • Investigate synchronization failures and scope / support implementation to minimize future failures.
  • Ensure customer and prospect data flows reliably across systems.
  • Support operational readiness for new fields, objects and integrations as well as deprecation of those no longer needed.

• Operational Excellence:

  • Support complex audience segmentation requests requiring deep knowledge of GTM data structures.
  • Provide operational data support for strategic GTM initiatives as required.
  • Ensure GTM data is structured and governed to support scalable reporting, automation, and AI-powered workflows.
  • Document data processes and governance standards.
  • Develop dashboards to monitor data quality health.
  • Identify automation opportunities that improve operational efficiency.
  • Support audit and compliance requests.

Qualifications

• 3+ years of experience in Revenue Operations, Marketing Operations, Sales Operations, CRM Administration, Data Operations, or a related GTM operations function.
• Located in US ET or CT
• Strong working knowledge of Salesforce and CRM data management principles, including Leads, Contacts, Accounts, and related data structures.
• Experience working with marketing automation platforms (e.g., Marketo) and GTM data platforms and enrichment technologies.
• Familiarity with SQL and data warehouse concepts (e.g., Hex, Databricks, ThoughtSpot, etc) is a plus.
• Understanding of CRM architecture, lead lifecycle management, data enrichment, and system integrations across the GTM technology stack.
• Experience maintaining data quality through governance, validation rules, deduplication, standardization, and operational data hygiene.
• Working knowledge of APIs, webhooks, and system integrations, with the ability to troubleshoot data synchronization issues across multiple platforms.
• Strong analytical, problem-solving, and root cause analysis skills with exceptional attention to detail.
• Excellent organizational, communication, and cross-functional collaboration skills, with the ability to manage multiple priorities independently.
• Experience documenting processes, identifying automation opportunities, and continuously improving operational workflows.

Preferred Qualifications

• Salesforce Administrator certification or equivalent hands-on experience.
• Experience with GTM data platforms such as Demandbase, 6sense, ZoomInfo, Clearbit, Apollo, or similar technologies.
• Experience supporting enterprise B2B SaaS go-to-market organizations.
• Familiarity with AI-enabled workflows, modern data governance practices, and enterprise GTM technology ecosystems.

The above is not an exhaustive list of duties and behaviors expected of this role. The company reserves the right to amend or delete with or without notice in line with change in business needs.

Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

The annual base salary compensation range for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.

Base Salary Pay Range

$120,000—$148,000 USD

FLEXIBLE WORKPLACE STRATEGY:

Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when.

We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as “Remote” are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule.

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST- Willingness to trust our co-workers and to take ownership.
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY - Aptitude for learning from others, putting ego aside.

We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.

IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice

We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind:

• Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page.
• All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information.
• We’ll never ask for payments, purchases, or financial details during the hiring process.

READY TO APPLY?

If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!

About Us:

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support thousands of restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.

Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.

About the Position:

As the Senior Sales & Customer Success Operations Manager, you will be the business partner embedded deeply within Sales and CS, owning operational execution. You’ll spot the friction and pain points, see exactly where workflows and processes break down, and define what actually needs to change — whether it’s a workflow, a checklist, an ROE, or a comp trigger.

You bring the process rigor and the Business Systems team brings the technical chops to build durable & scalable systems. You define the what and why, translating a business need into a specific, buildable requirement — but you don’t touch the systems yourself. The throughline across everything you do is reducing operational burden, especially manual work, so sales reps and customer success teams can focus on what actually drives impact.

This role reports directly to the Head of Revenue Operations and will not have any direct reports.

This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

WHAT WE LOVE ABOUT YOU:

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are.  You have an ability to listen to other team members’ ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

Responsibilities include:

General duties

• Comp operationalization: defines comp calculation logic, QA’s plan payouts, and maintains SPIFF/addendum tracking — the operational counterpart to comp design

• Ad-hoc reporting for both teams

• Spotting and specifying process improvements that make day-to-day easier

Sales Operations

• Own territory transfers, assignment, and evaluation with sales leadership.

• Partner with Finance and Sales leadership to build and enforce the discount approval workflows, and support the deal desk function for non-standard deal configurations.

• Define pipeline stage entry and exit criteria across the sales lifecycle.

• Own forecasting and pipeline health reporting — building and maintaining the reports reps and managers actually use day to day.

• Process end of month commissions and SPIFF payouts accurately

• Document sales rules of engagement (ROE) and maintain the source of truth for processes and Salesforce materials.

Onboarding Operations

• Define and manage the onboarding checklist, escalations, stages, and SLAs. Prioritize “what actually matters” based on evidence, not habit.

• Establish consistent handoff process from sales to onboarding and Restaurant success

• Partner with Business Systems on Salesforce implementation needs — custom fields, reports, or automations.

• Ensure proper tracking is in place to assess impact once changes go live.

Customer Success Operations

• Define and manage customer stages from onboarding through adoption, renewal, expansion, and churn.

• Establish health score logic (what inputs should matter & why), account risk alerts, and workflows with leadership.

• Operationalize new customer segmentation based on revenue and potential (new segmentation design sits with the GTM Strategy lead)

• Reallocate account portfolios balancing RSM workload

• Partner with GTM leadership on capacity planning to ensure workload matches team bandwidth and reps are focused on the highest-impact accounts & tasks to drive the best outcomes

• Process end of month commission and SPIFFS

• Define outreach sequence logic and cadence for hibernated, downgrade accounts and win back accounts, partnering with Business Systems on build.

Reporting and Process Improvement

• Develop and maintain accurate customer data and team activity in Salesforce

• Own data hygiene for clean reporting

• Recommend and implement process improvements that reduce manual work and improve operational efficiency and consistency.

• Audit CRM data, fields, objects, and lifecycle stages to ensure alignment with business processes.

You Should Apply If You:

• Have 6+ years of experience in sales operations, revenue operations, customer success operations, or a similar cross-functional business partner role. Experience with comp plan administration or SPIFF/addendum tracking is a plus

• Have strong operational judgment — you know exactly what a rep or post sales rep needs to be more effective, and can turn that into a clear, buildable requirement rather than a vague ask

• Are comfortable navigating Salesforce, Outreach, and Gong (PlanHat is a nice to have) well enough to build your own reports and pull ad-hoc data

• Are fluent enough in systems and data to speak the same language as a Biz Systems or engineering counterpart, without losing anything in translation

• Have strong problem-solving skills, with the ability to navigate ambiguity and drive solutions proactively while working with minimal direction

• Are comfortable in a fast-paced, scrappy work environment and aren’t afraid to ask probing questions

• Have a high attention to detail, as your specs and reporting directly shape what gets built and how performance gets tracked

• Have strong interpersonal and communication skills with the ability to interact with employees of all levels, including sales and CS leadership

• Have a proven ability to make data-informed decisions and thrive in a dynamic environment under short timelines with changing priorities

• Can diagnose root cause — distinguishing whether a performance gap is a training issue, a metrics/reporting issue, or a comp misalignment issue

About Our Benefits:

• Expected Base Salary: $130,000 - $168,000 (depending on candidate location and experience)
• Ongoing training and growth opportunities.
• A “Best Place to Work” winner multiple times where we focus on creating a great employee experience.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
• Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching
• Employer-contributing student loan assistance program or continuing education reimbursement program
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.  We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.

Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.

Read here about your California privacy rights: https://get.chownow.com/legal/california-privacy-rights-act/

#Li-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to...

JOB DESCRIPTION

ABOUT CONTEXT TRAVEL

Context Travel is a global day tour operator that connects intellectually curious travelers with local subject matter experts in over 60 destinations around the world.  Our guests often tell us that we are the best part of their trip, and we take great pride in creating unforgettable moments that are treasured for a lifetime.

Context is a long-standing company founded in 2003. We have been backed by growth equity since 2017.

ROLE: Regional Senior Associate - Italy, Southern Europe and Africa

LOCATION: Remote role

SCHEDULE: Monday-Friday, 8:00 AM - 5:00 PM GMT

SALARY: Commensurate with experience

JOB DESCRIPTION

Context’s Delivery team ensures the seamless execution of exceptional cultural experiences for all stakeholders—clients, travel advisors, guides, vendors, venues, and partners. We create highly personalized experiences while maintaining smooth and efficient operations.

The Regional Senior Associate - Italy, Southern Europe and Africa  is a key member of the Italy, Southern Europe, Africa Delivery team. This is a hybrid commercial and operational role. You will own high-value custom requests from first enquiry to confirmed booking, and you will hold deep knowledge of the regional portfolio. The role has two equal halves. The first is client-facing and commercial: converting custom enquiries, advising clients and advisors, and maximizing the value of each booking. The second is behind the scenes: keeping the regional portfolio accurate and fulfillable, working directly with our experts, and using data and tools to improve our regional operations.

The role reports to the Regional Senior Manager - Italy, Southern Europe and Africa, and will work closely with the Regional Director and the Regional Delivery team.

ROLE AND RESPONSIBILITIES

• Own the end-to-end journey for custom and high-value regional requests, from initial qualification and proposal design to closing the sale and identifying upsell opportunities.
• Serve as the primary, proactive contact for clients and advisors, ensuring all proposals are commercially sound, operationally feasible, and accurately tracked.
• Maintain expert knowledge of the ISEA portfolio to ensure fulfillability, support product development, and turn recurring custom requests into repeatable products.
• Monitor backend configurations and flag seasonality risks or portfolio gaps before they impact bookings.
• Manage 1:1 expert communications and build trusted relationships with the regional community, thoughtfully matching experts to clients based on context and expertise.
• Provide clear briefings on custom content and collect expert feedback to drive continuous product improvement.
• Triage the regional inbox daily by urgency and value, maintaining strict data hygiene through consistent tagging and accurate information transfer.
• Maintain communication templates and canned responses to ensure high-quality, reportable regional data.
• Analyze regional trends and root causes to identify client and operational pain points, providing actionable recommendations for cross-functional resolution.
• Fluently utilize the tech stack and AI tools to optimize drafting, research, and data tasks, sharing best practices with the team.
• Design, document, and lead new regional workflows and efficiency projects to improve the overall client experience.
• Mentor and train seasonal contractors and Delivery colleagues.
• Support onboarding of new regional teammates and act as a resource for best practice.
• Actively contribute to weekly Delivery team and cross-regional meetings.
• Participate in region-agnostic initiatives and lead project working groups.

KEY STRENGTHS AND IMPACT AREAS

• Commercial instinct. Converts custom enquiries into confirmed, profitable bookings without losing the personal touch.
• Portfolio depth. Knows the Italian, Greek, Turkey and Africa product well enough to answer most questions without escalating.
• Technical fluency. Adopts tools, including AI, and turns them into time saved for the whole team.
• Data discipline. Tags, records, and reports accurately, so regional decisions are based on real numbers.
• Pattern recognition. Sees the trend behind the individual complaint and proposes the structural fix.
• Expert relationships. Trusted by the expert community, and able to brief them well under time pressure.

WHAT YOU’LL BRING

Required

• 2+ of experience in travel, hospitality, or a comparable client-facing commercial role.
• Proven experience selling or building custom, high-value travel or service proposals with an eagerness to close the sale and celebrate the win
• Native-level English and Italian written and spoken (required), with strong professional judgement in sensitive client and expert-facing communications
• Deep familiarity with and passion for Italy (required), including 3+ years lived or directly relevant professional experience, with a knack for inspiring others to visit.
• Demonstrated autonomous ownership: can triage, decide, and close loops without heavy supervision.Sincere enthusiasm for connecting with clients both via email and over the phone
• Confident with CRM, booking, and communication platforms; fast to learn new systems.
• Comfortable working with data: building a report, reading it, and explaining what it means.
• You are someone who does not stop at the task in front of them. This person spots patterns, brings them to the team, and proposes the process or the tool that fixes the problem for good. Comfort with technology — including AI tools — is central to the role, not a nice to have.
• Resilience and composure—you handle unhappy clients with empathy and a thick skin
• Cultural sensitivity—you have experience and/or interest in working with colleagues and people from around the globe
• A curious, learning-driven mindset—you’d happily be one of our clients yourself

Preferred

• Knowledge of Greece or other Southern Europe destinations.
• Greek or another regional language.
• Experience writing SOPs or training material.
• Background in cultural heritage, art history, archaeology, or a related field.

In exchange, we are thrilled to offer:

• A supportive, mission-oriented work environment with colleagues who care
• Unlimited access to digital lectures and, audio guides, and in-person small group tours
• Annual enrichment stipend to pursue personal and professional interests
• Tech stipend
• Flexible PTO (with no caps, encouraged minimums, and parental leave)
• A remote-first work policy - we have colleagues based in all four corners of the world
• An annual company retreat to connect and celebrate with colleagues in person. (Past locations include New York City, Philadelphia, Lisbon, Barcelona, Mexico City, and Berlin. In 2024 we took the whole company to our birthplace, Rome, to celebrate our 20th anniversary.)

Context Travel is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let us know.

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing.

Log in using your 20four7VA-issued email address to access the portal.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

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Title: CPT-11465 Real Estate Executive & Transaction Support Virtual Assistant

Independent Contractor – CPT-11465 Real Estate Executive & Transaction Support Virtual Assistant/Business Support VA/Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A North Carolina Realtor is seeking an experienced Real Estate Virtual Assistant to serve as a versatile back-office and executive support resource across her real estate business.

The VA will support CRM and database management, transaction and listing coordination, lead and client follow-up, calendar and inbox management, document organization, and recurring administrative workflows.

This is not intended to be an entry-level real estate position. The client specifically wants someone with previous U.S. real estate experience who already understands real estate terminology, transaction workflows, and CRM management and can become increasingly independent after learning her specific systems and processes.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Transaction & Listing Coordination

• Support buyer and seller transactions from beginning through closing
• Prepare, organize, and maintain transaction documentation
• Coordinate required signatures, disclosures, and supporting documents
• Assist with listing entry and MLS-related administration
• Upload property information, photos, and listing materials as needed
• Track transaction deadlines and outstanding requirements
• Coordinate inspections, vendors, appointments, and other transaction activities

CRM, Lead & Client Support

• Maintain and organize the client’s CRM and real estate database
• Update lead and client records, notes, statuses, and follow-up requirements
• Conduct routine lead and client follow-up
• Assist with appointment setting and confirmations
• Maintain organized follow-up workflows and ensure opportunities do not fall through the cracks
• Support the transition or organization of CRM systems as needed

Executive & Administrative Support

• Manage and organize inbox and calendar activity
• Track recurring tasks, deadlines, appointments, and priorities
• Proactively remind the client of outstanding items and required actions
• Follow up with the client when information or approvals are needed
• Identify missing information or errors rather than waiting for instruction
• Maintain organized documents, files, checklists, and recurring workflows
• Follow the client’s established SOPs and systems

Light Marketing Administration (Secondary)

• Schedule and publish client-provided social media content
• Assist with basic email campaign administration
• Maintain marketing calendars and scheduled activities
• Organize marketing materials and assets
• Support administrative marketing tasks without owning content strategy or creation

Proactive Support & Managing Up

• Act as an additional layer of accountability for the client.
• Remind the client about important deadlines, appointments, and outstanding responsibilities.
• Follow up when requested information or approvals have not been provided.
• Flag scheduling conflicts or competing priorities before they become problems.
• Identify tasks that are falling behind and proactively bring them forward.
• Ask appropriate questions when clarification is genuinely needed rather than making assumptions.
• Recommend practical next steps when an issue is identified.
• Present problems clearly along with relevant information needed for the client to make a decision.
• Take ownership of routine processes once trained.
• Anticipate recurring needs based on established workflows and past patterns.

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

• Strong hands-on experience in U.S. residential real estate required.
• Senior-level experience preferred.
• Strong property management candidates with transferable U.S. real estate experience may also be considered.
• Transaction coordination experience strongly preferred.
• Listing coordination and MLS experience strongly preferred.
• Real estate CRM/database management experience required.
• Experience supporting buyer and seller transactions preferred.
• Executive assistant or high-level administrative support experience preferred.
• Lead and client follow-up experience required.
• Strong written and verbal English communication.
• Strong organizational, project-management, and follow-through skills.
• Ability to manage multiple priorities and deadlines.
• Demonstrated ability to work independently after training.
• Strong attention to detail and accuracy.
• Ability to follow established SOPs while also identifying opportunities to improve workflows.
• Ability to proactively communicate issues, missing information, and upcoming deadlines.

IDEAL CANDIDATE PROFILE

• Highly organized, structured, and process-oriented
• Previous hands-on U.S. residential real estate experience
• Proactive rather than task-dependent
• Comfortable reminding and respectfully pushing the client when action is required
• Able to identify missing information, errors, or follow-ups independently
• Strong CRM and database-management skills
• Excellent attention to detail
• Comfortable supporting multiple areas of a real estate business
• Interested in becoming a dedicated, long-term back-office resource

APPLICATION SOFTWARE KNOWLEDGE / REQUIRED

• Lone Wolf
• Keller Williams Command – Familiarity Preferred
• MLS Platforms
• Real Estate Transaction Management Systems
• LastPass
• Microsoft Office
• Google Workspace
• Social Media Scheduling Tools

Work Schedule

• Contracted Hours per Week: 20 Hours
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: Flexible EST Business Hours – TBD

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

• REQUIRED SERVICE: Real Estate VA
• REQUESTED EXPERIENCE TIER LEVEL: Senior Level
• Contracted Hours per Week: 20 hours/week
• Daily Working Time: Flexible EST Business Hours – TBD
• Scheduled Working Days: Monday-Friday
• REPORTING TO/POC: To Be Determined
• Number of VAs: 1
• GENDER PREFERENCE: Female
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Level A-B (Native or near native English accent required)
• REGION PREFERENCES: Any

What we offer

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify...

Head of OperationsFull-time (40hrs a week), On-site Wrocław, Poland Check out The Global Talent Co.

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

Intake is the first point of contact for injured claimants and the engine that converts inbound leads into signed clients. We’re looking for a Senior Manager, Intake to own the performance, scale, and quality of a large, distributed intake operation that spans in-house staff and nearshore/BPO partners.

This is a hands-on leadership role for someone who has run high-volume intake or contact-center teams at scale, knows how to get the most out of outsourced and nearshore vendors, and is fluent in the systems and technology that keep a modern intake operation running. You’ll be measured on speed, conversion, quality, and client experience, and you’ll have the mandate to redesign process and tooling to move all four.

What You’ll Do

Lead the intake operation

• Manage a large, multi-site intake team (in-house and remote), including team leads, supervisors, and intake specialists across time zones.

• Own daily service levels, staffing coverage, and schedule adherence across a high-volume, extended-hours (often 24⁄7) operation.

• Coach and develop supervisors; build career paths, performance plans, and a culture of accountability and empathy toward injured clients.

Manage nearshore / BPO partnerships

• Own the day-to-day relationship with nearshore and BPO vendors, defining SLAs, KPIs, and vendor scorecards, and holding partners accountable to them.

• Lead vendor selection, onboarding, ramp planning, and capacity forecasting; partner on hiring profiles, training curricula, and quality calibration.

• Manage bilingual (English/Spanish) intake coverage and ensure consistent quality and compliance across all sites, regardless of location or vendor.

• Conduct regular business reviews (WBRs/QBRs) and drive continuous improvement on cost-per-signed-case and conversion.

Own performance and metrics

• Define, track, and improve core intake KPIs: speed-to-lead, contact and connect rates, lead-to-retainer conversion, sign-up/retention rate, abandonment, and quality/QA scores.

• Build dashboards and reporting that give leadership real-time visibility into pipeline, funnel drop-off, and vendor performance.

• Diagnose bottlenecks across the funnel and run experiments to lift conversion and reduce time-to-sign.

Own the systems and process

• Serve as the operational owner of the intake tech stack, CRM/case-management, lead management and routing, telephony/dialer, e-signature, and workforce-management tools.

• Design and document intake workflows, call scripts, screening criteria, disqualification logic, lead routing, and follow-up cadences.

• Partner with cross-functional stakeholders to configure and optimize systems, automate manual steps, and ensure clean data flow from first contact through signed retainer.

• Build and maintain a QA/call-monitoring program with scorecards, calibration sessions, and coaching feedback loops.

Partner cross-functionally

• Work closely with Marketing on lead quality, source performance, and speed-to-lead handoffs.

• Coordinate with Case Management / Legal on clean case handoffs, sign-up packets, and documentation standards.

• Ensure the operation stays compliant with applicable rules on client solicitation, consent, call recording, and data privacy.

What You Bring

• 6+ years of intake, contact-center, or client-services operations experience, including 3+ years managing large teams (typically 30+ agents directly or through supervisors).

• Personal injury, mass tort, or legal-services intake experience.

• Bilingual (English/Spanish) or experience managing bilingual/LATAM nearshore operations.

• Direct experience managing nearshore and/or BPO/outsourced teams, including SLA definition, vendor management, scorecards, and capacity/ramp planning.

• Proven track record managing large remote/distributed teams and hitting service levels across multiple sites and time zones.

• Working command of the systems that govern an intake operation, CRM / case-management platforms (e.g., Litify, Salesforce, Filevine, SmartAdvocate, CasePeer, Lead Docket), dialers/telephony (e.g., Five9, Genesys, RingCentral, Twilio), lead-routing, e-signature, and workforce-management tooling.

• Fluency with intake/contact-center metrics and the ability to turn data into action.

• Strong people-leadership, coaching, and communication skills.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

• Choice of medical, dental, and vision insurance plans for you and your family.

• Additional insurance coverage options for life, accident, or critical illness.

• Flexible paid time off, sick leave, short-term and long-term disability.

• 10 US observed holidays, and Canadian statutory holidays by province.

• A home office stipend.

• 401(k) for US-based employees and RRSP for Canada-based employees.

• Paid parental leave.

• A local in-person meet-up program.

• Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates:

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page .

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50...

Position OverviewWe are seeking an experienced SAP PM (Plant Maintenance) Consultant with strong hands-on expertise in SAP ECC and SAP S/4HANA environments.

Waabi, founded by AI visionary Raquel Urtasun, is the leader in Physical AI. With a world-class team, we’re unlocking the next era of autonomous transportation with technology that’s powering commercial autonomous trucks and robotaxis. Waabi is backed by and partners with world leaders in AI, automotive, logistics, and deep tech.

With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: www.waabi.ai

At the heart of our mission is an unwavering commitment to safety. We are seeking a practical and decisive systems engineer to bridge the gap between our AI development and  trucking operations. You will lead the definition of operational procedures, deep-dive investigations into field events, and inform when and where our autonomy is ready to deploy.

You will…

- Lead Field Safety at Waabi by proactively establishing processes to escalate issues, reacting to any fleet issues in the field and owning Waabi’s incident response.

- Define and conduct operational readiness testing for Waabi’s autonomous vehicle operations and create the necessary evidence in the readiness framework.

- Work with operations and software teams to define protocols for nominal and off-nominal situations (e.g., severe weather response, sensor degradation, connectivity outages, and trip interruptions).

- Create processes for ongoing field safety monitoring and support the establishment of leading and lagging safety indicators and tooling needed.

- Analyze operational trends and past field events to drive systemic safety enhancements across both development and operations.

- Support the Operations team in developing and executing incident response training and operational preparedness activities.

- Interface with regulatory bodies and contribute to industry standards discussions around AV operational safety validation approaches.

Qualifications:

- Undergrad in Robotics, Mechanical Engineering, Aerospace Engineering, or related technical field; advanced degree preferred.

- 7+ years of experience in safety-critical system development, validation, or operations.

- Strong understanding of systems engineering principles including requirements decomposition, V&V processes, and hazard analysis techniques (HAZOP, FMEA, FTA, STPA, etc.).

- Familiarity with relevant safety standards (ISO 26262, ISO 21448/SOTIF, UL 4600).

- Experience monitoring safety metrics and designing/executing test plans for complex autonomous or robotic systems.

Excellent technical communication skills with ability to present complex safety arguments to diverse stakeholders.

- Strong project management skills and ability to coordinate across multiple technical teams.

- Track record of driving high-stakes engineering decisions with incomplete information.

Bonus:

- Direct experience with autonomous vehicle safety validation or deployment.

- Previous work in trucking, logistics, or commercial vehicle operations.

- Experience with operational safety management systems.

- Knowledge of regulatory frameworks for autonomous vehicles (FMVSS, SAE standards, state/provincial regulations).

The US yearly salary range for this role is: $189,000  - $242,000 USD in addition to competitive perks & benefits. Waabi US Inc. and Waabi Canada Inc.’s yearly salary ranges are determined based on several factors in accordance with the Company’s compensation practices. The salary base range is reflective of the minimum and maximum target for new hire salaries for the position across all US and Canada locations.  Note: The Company provides additional compensation for employees in this role, including discretionary equity incentive awards and discretionary annual performance bonus.

Perks/Benefits:

Waabi provides a competitive benefits package that includes:

- Competitive compensation and equity awards.

- Health and Wellness benefits that include Medical, Vision and Dental coverage.

- Unlimited Vacation.

- Flexible hours and Work from Home support.

- Daily drinks, snacks and catered meals (when in office).

- Regularly scheduled team building activities and social events.

- As we grow, this list continues to evolve!

Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact!

Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

If you’re tired of just pulling tickets from a backlog and want to actually architect a revenue engine, this is your next move.

The Role:

Minted is looking for an operational lead to manage and scale the supply chain network for our core stationery business. In this role, you will oversee supplier relationships, optimize peak-season capacity, and ensure our print and fulfillment partners deliver exceptional quality on tight timelines.

You will sit at the intersection of supply chain strategy, vendor operations, and cross-functional execution—working directly with external manufacturing partners and internal product, engineering, and customer ops teams to drive down costs while keeping customer satisfaction high.

You will:

• Vendor & Network Management: Directly manage our network of manufacturers. Monitor day-to-day vendor performance across key metrics like on-time delivery, defect rates, and unit costs.
• Capacity Planning & Scaling: Build capacity models and route orders dynamically to support aggressive sales growth and seasonal spikes. Onboard new manufacturing partners & vendors as needed.
• Fulfillment Strategy: Own execution strategies for specialty products like foil-pressed cards, maximizing throughput and operational efficiency while keeping capital expenditures low.
• Quality Control & Customer Advocacy: Partner with Customer Operations to analyze feedback, identify root causes for late or damaged orders, and execute corrective action plans directly with vendors.
• Cross-Functional & Systems Improvements: Collaborate with Product and Engineering to translate operational needs into technical specifications for our routing, inventory, and order-management systems.

You have:

• 5+ years of experience in on-demand supply chain, manufacturing, vendor operations, or e-commerce fulfillment.
• Data & Modeling Skills: Advanced proficiency in Excel/Google Sheets and BI tools (e.g., Looker) to build cost, forecasting, and capacity models. Experience in utilizing AI to automate manual processes & build efficiencies.
• Vendor Management: Proven track record of managing third-party manufacturers/3PLs, enforcing SLAs, and running quarterly business reviews.
• Cross-Functional Leadership: Ability to translate complex supply chain trade-offs to product managers, engineers, and executive stakeholders.
• Peak Season Experience: Experience navigating high-volume e-commerce seasonality, especially with on-demand D2C fulfillment.

Bonus Points:

• Background in print, paper, custom manufacturing, or high-SKU/personalized e-commerce.
• Degree in Supply Chain, Industrial Engineering, Business, or a related field.

Compensation:

The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.

Minted utilizes a market-based compensation model with four geographic tiers. Final compensation is determined based on the candidate’s primary work location, defined as their residence within 60 miles of a metropolitan area:

Geo 2: Boston, MA; Washington, DC; Chicago, IL; Seattle, WA; Austin, TX; Atlanta, GA; Portland, OR - $89,080 - $116,918

Geo 3: All other U.S. metro locations - $81,744 - $107,289

Salaries will vary based on various factors, including but not limited to professional and academic experience, associated job responsibilities, and/or other business or organizational needs.

This role is eligible for bonus and stock options.

Benefits:

Benefits will be effective on the first of each month following your initial hire date.

- Medical, Dental, and Vision Benefits

- Employer-Funded Health Savings Account

- 10 Paid Holidays

- Paid Time Off and Sick Leave

- Paid Parental Leave

- Monthly Gym/Wellness Reimbursement

- 401(k) retirement savings plan

- Employer-Funded Commuter Benefits

- Employee Discount

- Friends and Family Discount

DISCLAIMER:

We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process.

Notice of AI Use in Employment Decisions:

We use AI-powered tools, including Brainner AI, to support our hiring and employment processes. These tools help assess job-related qualifications and improve efficiency, but all decisions involve human review.

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work.  The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners.  Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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