Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

We are looking for a Director, Medicare Advantage Strategy to bring deep Medicare Advantage expertise to Twin as we build and scale our offering for MA members and health plan partners.

This person will be Twin’s internal expert on the Medicare Advantage population, ecosystem, and market. You will help us deeply understand MA members—their needs, behaviors, barriers, care experiences, and expectations—and translate that expertise into better product, clinical, operational, and commercial decisions.

You will partner closely with Product, Clinical, Operations, Commercial, Marketing, and executive leadership to help shape Twin’s Medicare Advantage strategy and member experience. You will bring an informed perspective on what works, what doesn’t, what health plans expect, and where the market is headed—helping Twin anticipate needs and opportunities rather than simply reacting to them.

This is an ideal role for someone who has spent significant time in Medicare Advantage and wants to use that expertise to help build a differentiated, technology- and AI-enabled model of metabolic care for the Medicare population.

You will also serve as an external voice for Twin on Medicare Advantage, representing the company with customers, partners, industry groups, panels, and conferences.

Responsibilities

• Serve as Twin’s subject matter expert on Medicare Advantage, bringing deep knowledge of MA members, health plans, care models, market dynamics, and industry best practices.
• Develop a deep, continuously evolving understanding of the MA member, including health needs, motivations, technology comfort, accessibility needs, care-seeking behaviors, social needs, engagement barriers, and expectations of their health plan and care providers.
• Advise Product, Design, Clinical, and Operations teams on how Twin’s member experience and care model should evolve for the Medicare population.
• Partner with the Medicare Advantage Product Lead to shape the end-to-end MA member journey, identify gaps and opportunities, and pressure-test product strategy and roadmap decisions.
• Help Twin look around corners by monitoring changes in the MA market, CMS policy, health plan priorities, competitive offerings, emerging care models, and member expectations—and translating those changes into implications for Twin.
• Bring expertise across key MA domains including member experience, Stars and quality, CAHPS, supplemental benefits, care management, health equity, risk adjustment, utilization, retention, and plan economics—and understand how these areas interact with Twin’s offering.
• Partner with Commercial and Product Marketing to understand health plan priorities, strengthen Twin’s MA value proposition, support strategic customer conversations, and inform positioning and competitive differentiation.
• Build and maintain Twin’s internal MA knowledge base, educating teams and leadership on the Medicare Advantage ecosystem, member population, terminology, incentives, and emerging trends.
• Establish relationships with external experts, health plans, industry organizations, and other stakeholders to keep Twin connected to evolving MA practices and perspectives.
• Represent Twin externally as a Medicare Advantage thought leader through customer conversations, industry panels, conferences, webinars, and other forums.
• Help identify new opportunities for Twin within Medicare Advantage, including populations, partnerships, capabilities, and care models where Twin can create differentiated member and plan value.
• Other duties as assigned.

Qualifications

• Deep Medicare Advantage Experience: 10+ years of experience in Medicare Advantage, Medicare, managed care, or closely related healthcare roles, with significant direct exposure to MA.
• Member & Market Expertise: Deep understanding of the Medicare population and the practical realities of engaging and caring for older adults and other Medicare beneficiaries.
• Health Plan Expertise: Strong understanding of how Medicare Advantage plans operate, make decisions, measure performance, and evaluate partners and solutions.
• Broad MA Knowledge: Working expertise across multiple dimensions of Medicare Advantage, such as Stars, CAHPS/member experience, clinical programs, care management, supplemental benefits, risk adjustment, health equity, retention, and regulatory requirements.
• Builder’s Mindset: Comfortable moving beyond explaining how Medicare Advantage works to helping design what a better Medicare experience should look like.
• Executive Presence: Strong communicator who can represent Twin credibly with senior health plan leaders, customers, partners, industry experts, and external audiences.
• Thought Leadership: Experience presenting to executive audiences and ideally speaking at industry events, panels, conferences, webinars, or other external forums.
• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits

The compensation range for this position is $215,000 - $245,000 annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan

Salary range for US jobs

US Salary Range

$215,000—$245,000 USD

We have been made aware of fraudulent interview requests being sent using the Twin Health’s name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

We are looking for a Principal Product Manager to lead the end-to-end Medicare Advantage (MA) product experience at Twin. You will drive how Twin’s product and care model evolve to meet the unique needs of Medicare Advantage members—from enrollment and onboarding through sensors, daily engagement, clinical care, and long-term health outcomes.

In this role, you will directly own critical parts of the MA member journey while serving as the product lead across the full Medicare Advantage experience. You’ll work across Member Experience, Sensors, Clinical, Operations, Engineering, Design, and other product teams to ensure the pieces come together into one seamless, scalable experience.

This is an ideal opportunity for a product leader who thrives at the intersection of consumer experience, healthcare operations, clinical workflows, and cross-functional execution. You will develop a deep understanding of the Medicare population and translate those needs into both differentiated product experiences and coordinated investments across Twin.

Responsibilities

• Own the product strategy, roadmap, and end-to-end journey for Twin’s Medicare Advantage members, from enrollment and onboarding through ongoing engagement, care delivery, and long-term outcomes.
• Directly own and deliver critical MA-specific product experiences while identifying where existing Twin capabilities should be adapted, extended, or reused.
• Serve as the cross-functional product lead for Medicare Advantage, coordinating product investments and dependencies across Member Experience, Sensors, Clinical, Operations, Engineering, Design, and other teams.
• Develop a deep understanding of Medicare members—their needs, behaviors, technology comfort, accessibility considerations, care journeys, and barriers to engagement—and translate those insights into product strategy and requirements.
• Partner closely with Clinical and Operations leaders to design scalable workflows that deliver an exceptional member experience while meeting the needs of Twin’s care model.
• Identify friction across the complete MA journey, establish clear ownership across teams, and drive issues from discovery through resolution even when the solution spans multiple product areas.
• Define and track success metrics across activation, engagement, member experience, retention, and clinical outcomes; continuously iterate based on results.
• Other duties as assigned.

Qualifications

• Experience: 7+ years of product management experience with a track record of owning complex products or end-to-end customer journeys with measurable business and user impact.
• End-to-End Product Thinker: Exceptional ability to see across organizational and product boundaries, identify gaps and dependencies, and create a coherent experience from capabilities owned by multiple teams.
• Consumer Product Mindset: Deep empathy for members and demonstrated ability to simplify complex experiences for diverse populations. Experience designing for older adults, accessibility, or varying levels of digital literacy is a plus.
• Data-Driven Mindset: Defines meaningful success metrics, uses quantitative and qualitative insights to prioritize investments, and continuously iterates based on member, operational, and clinical outcomes.
• Healthcare Product Leadership: Experience with Medicare Advantage is a plus, but not required.
• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits

The compensation range for this position is $205,000 - $235,000  annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan

Salary range for US jobs

US Salary Range

$205,000—$235,000 USD

We have been made aware of fraudulent interview requests being sent using the Twin Health’s name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

We are looking for a Director, Medicare Advantage Strategy to bring deep Medicare Advantage expertise to Twin as we build and scale our offering for MA members and health plan partners.

This person will be Twin’s internal expert on the Medicare Advantage population, ecosystem, and market. You will help us deeply understand MA members—their needs, behaviors, barriers, care experiences, and expectations—and translate that expertise into better product, clinical, operational, and commercial decisions.

You will partner closely with Product, Clinical, Operations, Commercial, Marketing, and executive leadership to help shape Twin’s Medicare Advantage strategy and member experience. You will bring an informed perspective on what works, what doesn’t, what health plans expect, and where the market is headed—helping Twin anticipate needs and opportunities rather than simply reacting to them.

This is an ideal role for someone who has spent significant time in Medicare Advantage and wants to use that expertise to help build a differentiated, technology- and AI-enabled model of metabolic care for the Medicare population.

You will also serve as an external voice for Twin on Medicare Advantage, representing the company with customers, partners, industry groups, panels, and conferences.

Responsibilities

• Serve as Twin’s subject matter expert on Medicare Advantage, bringing deep knowledge of MA members, health plans, care models, market dynamics, and industry best practices.
• Develop a deep, continuously evolving understanding of the MA member, including health needs, motivations, technology comfort, accessibility needs, care-seeking behaviors, social needs, engagement barriers, and expectations of their health plan and care providers.
• Advise Product, Design, Clinical, and Operations teams on how Twin’s member experience and care model should evolve for the Medicare population.
• Partner with the Medicare Advantage Product Lead to shape the end-to-end MA member journey, identify gaps and opportunities, and pressure-test product strategy and roadmap decisions.
• Help Twin look around corners by monitoring changes in the MA market, CMS policy, health plan priorities, competitive offerings, emerging care models, and member expectations—and translating those changes into implications for Twin.
• Bring expertise across key MA domains including member experience, Stars and quality, CAHPS, supplemental benefits, care management, health equity, risk adjustment, utilization, retention, and plan economics—and understand how these areas interact with Twin’s offering.
• Partner with Commercial and Product Marketing to understand health plan priorities, strengthen Twin’s MA value proposition, support strategic customer conversations, and inform positioning and competitive differentiation.
• Build and maintain Twin’s internal MA knowledge base, educating teams and leadership on the Medicare Advantage ecosystem, member population, terminology, incentives, and emerging trends.
• Establish relationships with external experts, health plans, industry organizations, and other stakeholders to keep Twin connected to evolving MA practices and perspectives.
• Represent Twin externally as a Medicare Advantage thought leader through customer conversations, industry panels, conferences, webinars, and other forums.
• Help identify new opportunities for Twin within Medicare Advantage, including populations, partnerships, capabilities, and care models where Twin can create differentiated member and plan value.
• Other duties as assigned.

Qualifications

• Deep Medicare Advantage Experience: 10+ years of experience in Medicare Advantage, Medicare, managed care, or closely related healthcare roles, with significant direct exposure to MA.
• Member & Market Expertise: Deep understanding of the Medicare population and the practical realities of engaging and caring for older adults and other Medicare beneficiaries.
• Health Plan Expertise: Strong understanding of how Medicare Advantage plans operate, make decisions, measure performance, and evaluate partners and solutions.
• Broad MA Knowledge: Working expertise across multiple dimensions of Medicare Advantage, such as Stars, CAHPS/member experience, clinical programs, care management, supplemental benefits, risk adjustment, health equity, retention, and regulatory requirements.
• Builder’s Mindset: Comfortable moving beyond explaining how Medicare Advantage works to helping design what a better Medicare experience should look like.
• Executive Presence: Strong communicator who can represent Twin credibly with senior health plan leaders, customers, partners, industry experts, and external audiences.
• Thought Leadership: Experience presenting to executive audiences and ideally speaking at industry events, panels, conferences, webinars, or other external forums.
• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits

The compensation range for this position is $215,000 - $245,000 annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan

Salary range for US jobs

US Salary Range

$215,000—$245,000 USD

We have been made aware of fraudulent interview requests being sent using the Twin Health’s name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

We are looking for a Principal Product Manager to lead the end-to-end Medicare Advantage (MA) product experience at Twin. You will drive how Twin’s product and care model evolve to meet the unique needs of Medicare Advantage members—from enrollment and onboarding through sensors, daily engagement, clinical care, and long-term health outcomes.

In this role, you will directly own critical parts of the MA member journey while serving as the product lead across the full Medicare Advantage experience. You’ll work across Member Experience, Sensors, Clinical, Operations, Engineering, Design, and other product teams to ensure the pieces come together into one seamless, scalable experience.

This is an ideal opportunity for a product leader who thrives at the intersection of consumer experience, healthcare operations, clinical workflows, and cross-functional execution. You will develop a deep understanding of the Medicare population and translate those needs into both differentiated product experiences and coordinated investments across Twin.

Responsibilities

• Own the product strategy, roadmap, and end-to-end journey for Twin’s Medicare Advantage members, from enrollment and onboarding through ongoing engagement, care delivery, and long-term outcomes.
• Directly own and deliver critical MA-specific product experiences while identifying where existing Twin capabilities should be adapted, extended, or reused.
• Serve as the cross-functional product lead for Medicare Advantage, coordinating product investments and dependencies across Member Experience, Sensors, Clinical, Operations, Engineering, Design, and other teams.
• Develop a deep understanding of Medicare members—their needs, behaviors, technology comfort, accessibility considerations, care journeys, and barriers to engagement—and translate those insights into product strategy and requirements.
• Partner closely with Clinical and Operations leaders to design scalable workflows that deliver an exceptional member experience while meeting the needs of Twin’s care model.
• Identify friction across the complete MA journey, establish clear ownership across teams, and drive issues from discovery through resolution even when the solution spans multiple product areas.
• Define and track success metrics across activation, engagement, member experience, retention, and clinical outcomes; continuously iterate based on results.
• Other duties as assigned.

Qualifications

• Experience: 7+ years of product management experience with a track record of owning complex products or end-to-end customer journeys with measurable business and user impact.
• End-to-End Product Thinker: Exceptional ability to see across organizational and product boundaries, identify gaps and dependencies, and create a coherent experience from capabilities owned by multiple teams.
• Consumer Product Mindset: Deep empathy for members and demonstrated ability to simplify complex experiences for diverse populations. Experience designing for older adults, accessibility, or varying levels of digital literacy is a plus.
• Data-Driven Mindset: Defines meaningful success metrics, uses quantitative and qualitative insights to prioritize investments, and continuously iterates based on member, operational, and clinical outcomes.
• Healthcare Product Leadership: Experience with Medicare Advantage is a plus, but not required.
• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits

The compensation range for this position is $205,000 - $235,000  annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan

Salary range for US jobs

US Salary Range

$205,000—$235,000 USD

We have been made aware of fraudulent interview requests being sent using the Twin Health’s name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.

Description

IMPACT BRANDS is a leading contributor to the health and wellness industry. With a journey from 5 to over 350 colleagues, and the expansion to a diverse family of 7+ brands (PureHealth Research, Nation Health MD, Pureance, Trumeta, PetMade, VitalPeak, Nature’s Blast). We are dedicated to helping improve the lives of people all over the world.

At IMPACT BRANDS, we embrace remote work culture and cherish open-mindedness, high energy, and adaptability qualities that are essential in our dynamic environment. We prioritize the growth of every team member, regardless of their location, offering advancement from intern to leadership roles.

IMPACT BRANDS has already positively impacted the lives of 3 million people worldwide. Join us as a Head of Conversion Rate Optimization (CRO) (REMOTE) and let’s impact billions together!

We’re now looking for an experienced Head of Conversion Rate Optimization (CRO) to lead our experimentation and conversion strategy across our portfolio of brands. This is a high-impact role for someone who combines strong analytical thinking with commercial awareness and knows how to turn customer behavior, data, and experimentation into measurable revenue growth.

As Head of CRO, you will own the CRO strategy and experimentation program across IMPACT BRANDS.

You will identify the biggest opportunities across our customer journey, build a structured experimentation roadmap, and work closely with marketing, product, design, development, analytics, and brand teams to turn insights into measurable business results.

Our Treats:

• Remote work. We are a fully remote organization, allowing you to work from any location.

• Home office budget. A home office allowance and the possibility to choose between a MacBook or a Windows-based workstation.

• Health and wellness budget. We value your well-being - investment in your health is not just encouraged but actively supported.

• More free time. Enjoy 25+ Working Days of Holidays to recharge and relax from work.

• Volunteering. Embrace the opportunity to dedicate 2 paid days each year towards personal growth and community impact.

• Personal development opportunities. Improve yourself through training online.

• Professional growth. Exceptional performance is recognized and rewarded, offering opportunities for career advancement based on your contributions to our success.

• Achievement Bonus. We celebrate our company’s successes by offering an annual bonus.

• Our company products. Get exclusive access to our health and wellness products.

• Flatwork culture. The chance to influence the company right from the start.

• Team spirit. Enjoy regular team-building activities and engaging online events.

• And much more! From a Welcome Package to other amazing perks – we’re always thinking of ways to show our appreciation for every team member. Whether it’s fun surprises or practical benefits, you’ll always feel valued.

Bits of your job:

• Lead the CRO function and define the CRO strategy, priorities, KPIs, and experimentation roadmap across our portfolio of brands.

• Own the end-to-end experimentation process: research, hypothesis generation, prioritization, test design, execution, analysis, and implementation of winning experiments.

• Identify high-impact opportunities across landing pages, product pages, checkout, upsells, cross-sells, and post-purchase experiences.

• Improve key commercial metrics including conversion rate, revenue per visitor, average order value, upsell performance, and overall funnel efficiency.

• Use quantitative and qualitative data to understand customer behavior, identify friction points, and uncover growth opportunities.

• Build a systematic experimentation culture focused on learning and sustainable business impact rather than simply increasing the number of tests.

• Develop CRO reporting and measurement frameworks that clearly communicate experiment results, insights, and commercial impact.

• Partner with marketing, creative, product, development, analytics, and brand teams to execute optimization initiatives.

• Build and develop the CRO team, processes, and capabilities as the company continues to scale.

• Present CRO performance, insights, and strategic recommendations to CMO.

Requirements

Key requirements:

• Strong hands-on experience in CRO, experimentation, growth, e-commerce, or a closely related field.

• Proven experience building and managing experimentation programs that generated measurable business impact.

• Strong understanding of A/B testing methodology, experiment design, statistical significance, and test interpretation.

• Deep understanding of e-commerce funnels and customer behavior.

• Strong analytical skills and the ability to translate complex data into clear commercial decisions.

• Strong experience with data analytics and key metrics.

• Ability to prioritize opportunities based on expected impact, evidence, effort, and business objectives.

• Strong stakeholder management and cross-functional collaboration skills.

• Commercial mindset with a strong understanding of how CRO influences revenue, profitability, AOV, and customer value.

• Experience leading, mentoring, or developing CRO professionals.

• Excellent communication skills and the ability to influence senior stakeholders.

Compensation: 3500-4000 €/mon. net

Keep in mind that we are open to discussing a different compensation based on your skills and competencies.

Code and Theory is a digital-first creative and technology agency that builds products, platforms and experiences for global brands. We combine engineering, design, data and strategy to deliver transformative digital solutions at scale.

This role leads the architecture pillar of the Adobe practice. You will be the senior architectural authority across every Adobe engagement we run, and the person our architects look to for technical direction, career growth and advocacy. You will also be the technical face of Code and Theory everywhere including Adobe - in front of their field teams, in front of their clients, and in the rooms where solutions get shaped before anyone writes a line of code.

This is not a role for someone who has stopped architecting. It is a leadership role for a practicing architect who wants to build and lead a team of them.

WHAT YOU’LL DO

• Own architectural quality across every Adobe engagement in the practice - content, data, work management and everything that connects them
• Run architecture reviews that change outcomes rather than rubber-stamp them, and establish the cadence and standards that make them worth attending
• Set and maintain architecture standards, reference architectures, decision records and reusable patterns across the practice
• Act as the escalation point for the hardest design and integration problems, and step in personally when an engagement is architecturally off-track
• Build the accelerator and asset library that makes each engagement faster than the last - migration tooling, discovery frameworks, estimation models, solution blueprints
• Hire, grow and lead a distributed team of multi-solution architects spanning content, data and work management specialisms
• Own performance management and career development decisions for your team - genuinely own them, with the context to advocate properly for the work your team is doing
• Mentor architects across specializations other than your own, which means being credible enough to challenge a data architect on identity strategy and a content architect on Edge Delivery Services in the same week
• Establish how architects work across concurrent engagements without becoming spread too thin
• Build a culture where architects volunteer their boundaries, document their decisions, and are trusted to say no
• Lead technical solutioning on enterprise pursuits - architecture narrative, effort estimation, staffing shape, scope definition and the technical story in the room
• Partner with sales, client partners and Adobe alliance leads on deal strategy
• Translate business problems into scalable Adobe architectures, and translate technical complexity into value propositions executives can act on
• Build the estimation discipline that makes our commitments credible - and hold the practice to estimate-versus-actual accuracy
• Establish agentic engineering as how this team works, not as an experiment running alongside it
• Build agents, sub-agents and orchestrated workflows that accelerate discovery, solution documentation, estimation, code review and migration - and get architects using them
• Evaluate and adopt emerging AI capabilities across the Adobe stack and beyond, and set the guardrails that make AI output safe to put in front of a client
• Mentor architects on AI-native working, including the ones who are skeptical

WHAT YOU’LL NEED

• 20+ years in technology, including 5+ years leading architects or senior technical staff globally. (India, LATAM etc)

• Demonstrated ownership of performance reviews, career development and compensation decisions - not mentoring alone

• Experience in an agency, consultancy or systems integrator, carrying multiple concurrent clients

• Experience delivering across US, India and LATAM specifically

• Deep, hands-on architectural expertise in at least one of the following:

  • Content and experience - AEM Sites and Assets, AEMaaCS, Edge Delivery Services, Forms, EDS
  • Data and personalization - Adobe Experience Platform, Real-Time CDP, Customer Journey Analytics, Journey Optimizer, Analytics, Target
  • Work management and content supply chain - Workfront, Workfront Fusion, GenStudio, Firefly Services

• Working architectural knowledge across all three areas of architectural expertise, sufficient to review a design, challenge a decision, and hold a client conversation

• Experience with enterprise integration architecture (CRM, commerce, search, identity and SSO, analytics, data platforms)

• Experience with modern architecture patterns (API-first, composable, headless versus hybrid, cloud-native, event-driven)

• Still close enough to the work to earn respect from architects and engineers, not as the primary implementer, but the ability to read the code, diagnose the problem and defend the decision

• Proven experience leading complex projects that include Data migration, customer journeys, CSC, legacy CMS to AEM, on-premise to AEMaaCS, and into Edge Delivery Services

• Hands-on daily use of AI engineering tools like Claude, Cursor, or equivalent

• Demonstrated experience building agents, sub-agents or orchestrated workflows, not only consuming AI tooling

• Track record of establishing AI-assisted practice across a team, including bringing skeptics along

• Judgment about where AI output needs a human in the loop, and the guardrails to enforce it

• Pre-sales ownership including estimation, staffing models, scope definition, pricing input and presenting in the room

• Executive stakeholder management, including the ability to hold a boardroom conversation and an architecture review in the same day

• An understanding of utilization, margin and why an inaccurate estimate is an architectural failure as much as a commercial one

• Experience with enterprise clients across US, EU and APAC

• Own the technical relationship with Adobe’s field, product and partner organizations

• Represent us in Adobe’s partner ecosystem: beta programs, Experience League, user groups, Summit, and the conversations that earn early access

• Bring Adobe’s roadmap back into the practice, and our field learning back to Adobe

• Experience with commercial negotiations and contract development

• Experience leading distributed teams across time zones, with genuine working relationships in offshore delivery centers rather than nominal ones

• Comfort operating in a practice that is being built rather than one that is already running

• Willingness to travel for client engagements, Adobe events and time with delivery teams

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

The compensation range for this role is $225,000 - $300,000 and spans multiple levels. We’re open to hiring at the level that best matches the right candidate’s experience. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, budget, and location.

At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

Vanta’s App Primitives team owns the shared building blocks that span data structures to UI: comments, notifications, event logs, feature flags, and task management. We own the general infrastructure; product teams own the logic built on top. Getting this layer right unlocks velocity for every team at Vanta.

As the Engineering Manager, App Primitives at Vanta, you’ll lead the team building the shared product primitives that every Vanta product team depends on, owning the infrastructure layer that makes collaboration, communication, and core workflows possible across the entire platform.

Our Engineering Managers develop and grow high-performing teams that deliver significant value to our customers and enable our business to scale. This role sits at the intersection of technical architecture and team development, with real authority to set direction and grow a world-class platform team.

Visit our Vanta Engineering Blog to learn more about what our team is working on!

What you’ll do as an Engineering Manager at Vanta:

• Lead and grow the App Primitives team, owning hiring, team health, delivery, and the development of senior engineers and technical leads

• Own the strategy and roadmap for Vanta’s shared product primitives: comments infrastructure, notifications platform, event log, feature flag system (Statsig), and task management

• Define and steward the interface model between App Primitives systems and product teams, ensuring product teams can build on top of shared infrastructure quickly and safely, without owning the underlying systems themselves

• Partner closely with product engineering leaders across Vanta to surface developer needs, identify friction in shared systems, and prioritize investments that unlock velocity at scale

• Set technical direction for a full-stack team working across data models, backend services, and UI primitives, and earn the trust of senior engineers through strong technical judgment

• Manage cross-team dependencies and stakeholder expectations across concurrent workstreams, operating with a high degree of autonomy

How to be successful in this role:

• 5+ years of engineering experience with 2+ years managing engineering teams, including a track record of developing senior engineers and technical leads

• Experience leading platform, shared services, or product infrastructure teams — where your team’s output is what other teams build on

• Technical fluency across the full stack, with enough depth in backend systems, shared data models, and API design to engage substantively with your team’s technical decisions

• Strong cross-functional collaborator: able to partner with product, design, and engineering leaders to define clear ownership boundaries and drive alignment across teams

• Track record of hiring senior engineers in a competitive market and building a team culture people want to be part of

• Experience managing multi-team dependencies and delivering across concurrent workstreams with limited oversight

• Uses AI in day-to-day work to amplify their skills and strengthen their outcomes, applying it across routine workflows, actively building fluency through experimentation, and exercising sound judgment to ensure AI-assisted work meets a high quality bar.

What you can expect as a Vanta’n in Canada:

• Industry-competitive salary and equity

• 100% covered medical, dental, and vision benefits with dependents coverage

• Pension contribution

• 16 weeks fully paid Parental Leave for all new parents

• Health & wellness stipend

• Remote workspace, internet, and cellphone stipend

• Flexible work hours and location

• 21 days of Vacation Time and 80 hours of Sick Leave

• 11 company-paid holidays

• Virtual team building activities, lunch and learns, and other company-wide events!

• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

#LI-remote

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world’s leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that’s real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric...

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric...

Headquarters: Anguilla
URL: http://sparixglobal.com

Job Title - MSD 365 Customer Relationship Management (CRM) Lead
Experience Required - 10+ Years
Timezone - EST (Approx 6:30 PM IST to start, 8 hours a day)
Work Mode: Remote

Description of Duties

• Study and understand the PTC's current, plus desired, Microsoft CE application, configurations, and technologies.
• Coordinate changes and designs to the CBOS and UBOS, plus the PTC's other technologies, ensuring they meet PTC's needs and follow standards and policies.
• Architect and build a roadmap for delivery.
• Assign work and manage and mentor a team of CRM and full stack developers.
• Ensure successful delivery for the CRM, portal, and web app as part of the UBOS project.
• Advise PTC leadership on current trends in Microsoft CE applications and functionalities.
• Act as a subject matter expert and represent the PTC in meetings and reports with stakeholders.
• Raise concerns and potential issues to PTC leadership with sufficient detail for decision-making.
• Architect, and Develop Microsoft CE customizations and configurations to meet PTC's functionality needs.
• Support integrations with middleware, ERP systems, payment gateways, phone systems, etc., which are part of the UBOS ecosystem.
• Act as an expert for Data Migration to Microsoft CRM.
• Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the PTC. This documentation shall follow the format and / or templates as instructed by the PTC.
• Develop and maintain productive working relationships with technology staff, business owners, project sponsors, vendors, and key clients.
• Lead and participate in project team activities for system work efforts related to enterprise systems.
• Work independently to accomplish the tasks and duties assigned.
• Adhere to and follow all PTC standards, policies, and procedures.
• Utilize various software and/or technology tools to perform job duties.
• Perform tasks and other duties as related to this position and role and assigned by the PTC.

Minimum Experience

• 10 years of Microsoft CE application software systems implementation experience.
• 10 years of experience developing CRM applications using .Net, JavaScript, Python, React, SSIS, Reporting Services.
• 5 years as a Microsoft certified FastTrack solution architect for business applications.
• 2 years of experience leveraging Azure AI services and Machine Learning for developing Microsoft D365 CE business applications.
• Delivered 2 projects as a certified FastTrack project for Business Applications.
• Delivered 1 successful implementations leveraging AI technologies to enhance customer service operations, including Development and implementation of AI-driven chatbots and virtual assistants, Leveraging Copilot and Azure AI for Microsoft Dynamics CRM solution deployment.
• Hands-on experience with Dynamics Contact Center solution deployment, including ability to manage and optimize communication processes, improving efficiency and customer satisfaction.
• Conducted training sessions on AI tools and Dynamics Contact Center features, ensuring team members are proficient and up-to-date with the latest technologies.
• Proven implementation experience in Data Migration to Microsoft CRM from other non-COTs account management systems.
• Proven implementation experience in developing integrations with ERP systems and data repositories.
• Implemented high-volume contact center applications, including CRM, Portal, and Mobile Apps for customer service, Natural Language Interactive Voice Response (IVR), ChatBOT functions enabled.
• Strong understanding of Human Centered Design Approach for product development
• Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint.
• Proficient in the Microsoft ADO Testing Module.
• Equivalent combination of education and/or experience may be accepted.

Required Skillset

• The ideal candidate will be a certified Microsoft Power Platform or Customer Engagement Fast Track Solution Architect.
• Must have at least 10 years of expertise in Microsoft CE application development as a lead developer and/or architect.
• Strong proven technical experience in developing and deploying multiple cutting-edge technology solutions using D365 CE and Power Platform and leveraging AI and Machine Learning to build business applications to streamline customer experience.
• Integration experience in an event driven de-coupled architecture, with SAP ERP for pricing, billing, and financial integrations, with payment gateways for real-time payment processing, including digital wallets and peer-to-peer payment methods, with social media, Natural Language IVR, ChatBOT, and contact center systems in an omnichannel environment.

Desired Skillset

• Additional beneficial skills include:
  • Enterprise Business Solutions, specifically SAP projects.
  • ITIL / ITSM practices and methodologies.

Certifications / Education

• Bachelor's degree in business management or information systems. Equivalent combination of education and/or experience may be accepted.
• Microsoft MVP for the award category of Business Applications and the technology area of Customer Experience, and/or Power Apps, and/or Copilot Studio.
• 5+ years as a Microsoft-certified solution architect for business applications.
• Azure AI Fundamentals certification or similar AI or Machine Learning certifications.
• Microsoft Dynamics-related certifications.
• Equivalent combination of education and/or experience may be accepted.

While sharing the profile of your resource, share the updated LinkedIn ID's of candidates aligned with the CV and the skill matrix table mentioned below, too

Technology / Skill Area

Candidate Experience (Years)

Self Rating (Out of 10)

1

Overall Years of Experience

2

Relevant Experience

3

Microsoft Dynamics 365 CE / Microsoft CE

/10

4

D365 CE Application Development / Architecture

/10

5

Microsoft Power Platform

/10

6

FastTrack Solution Architect – Business Applications

/10

7

.NET Development

/10

8

JavaScript

/10

9

Python

/10

10

React

/10

11

SSIS

/10

12

SSRS / Reporting Services

/10

13

Azure AI Services / Machine Learning

/10

14

Copilot / AI-driven Chatbots / Virtual Assistants

/10

15

Dynamics 365 Contact Centre

/10

16

Data Migration to Microsoft CRM

/10

17

ERP Integration / SAP ERP

/10

To apply: https://weworkremotely.com/remote-jobs/sparix-global-msd-365-customer-relationship-management-crm-lead

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

The AI & Data Strategy Architect will be responsible for advising clients on how to utilize data and AI to drive business transformation and competitive advantage. This individual will create data and AI strategies aligned to client goals, design implementation roadmaps, and guide organizations through adoption of advanced data platforms, machine learning solutions, and responsible AI practices. The role demands strong executive presence, a deep understanding of cloud ecosystems and modern data architectures, and a proven ability to lead cross-functional teams. Additionally, the strategist will help build and expand the Advisory practice by developing offerings, cultivating client relationships, and mentoring high-performing teams in a rapidly evolving market

Required Experience:

• 8+ years as a hands-on AI & Data Strategy Leader who has led AI & Data Strategy engagements.

• 4+ years previous Consulting leadership experience working with external clients, with the ability to multitask, prioritize tasks, and work across a variety of projects.

•  Understands the evolving AI capabilities in the industry, including their applications and how to leverage them effectively to help clients increase revenue, improve customer experience, or introduce new products to the market.

• Brings vertical/industry expertise to bear, in making Strategic recommendations, given the nuances of each industry, e.g. Financial Services, Healthcare, Retail.

• Experience engaging senior stakeholders, including members of the C-suite.

• Functional Strategy Leadership expertise and/or exposure, including:

  • Identification and prioritization of business-focused opportunities.
  • Expertly balancing technical, organizational, and process recommendations.
  • Developing and sequencing long-term roadmaps.
  • Designing future state operating models.
  • Designing processes for effective data and analytical asset management.
  • Developing business cases with return on investment in mind.
  • Making recommendations that resonate with organizations, and have a clear story behind why we are making them.
  • Adept at making technical recommendations that are tied to business outcomes, including but not limited to the following areas:

• Adept at making technical recommendations that are tied to business outcomes, including but not limited to the following areas:

  • Cloud computing.
  • Data platform development.
  • Integration patterns.
  • Data quality resolution.
  • Data Governance.
  • Privacy and security.
  • Regulatory needs.

• Experience prioritizing use cases by value and complexity, conducting SWOT analysis, and bringing the confluence of capability and industry, to inform recommendations.

• Can communicate relatively technical concepts to a non-technical audience verbally clearly and concisely.

• Has facilitated discovery sessions and workshops, ensuring a focus on business value to keep all participants aligned on the objectives.

• Had led “art of the possible” sessions to bring insights into what other organizations are doing within an industry, and to inspire client stakeholders.

• Able to guide on technology rationalization decisions, taking into account criteria such as total cost of ownership (TCO) and business need in mind.

• Knowledge of industry-wide strategy frameworks, principles, and best practices.

• Knowledge of global privacy requirements, e.g. GDPR, CCPA.

• Proven ability to lead and manage a team of Business Analysts, Technical Architects, Data Engineers, and Change Leaders while fostering internal growth through coaching, mentoring, and performance management.

• Proven track record of collaborating with client stakeholders, technology partners, and cross-functional sales and delivery team members across distributed global teams, ensuring seamless, successful project delivery outcomes.

• Ability to create strong cross-practice relationships to drive customer success.

• Exhibits a strong sense of ownership in resolving challenges, committed to ensuring exceptional outcomes for all aspects of project execution.

• A vision for how the Data and AI industry is evolving, and the value that evolutions will bring to the organizations that we serve.

• Strong client-facing written and verbal communication skills and experience; ability to deliver presentations with compelling storylines, tailored to the target audience, from technical stakeholders through to executive teams.

• Ability and willingness to travel up to 50% per month

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

The AI & Data Strategy Architect will be responsible for advising clients on how to utilize data and AI to drive business transformation and competitive advantage. This individual will create data and AI strategies aligned to client goals, design implementation roadmaps, and guide organizations through adoption of advanced data platforms, machine learning solutions, and responsible AI practices. The role demands strong executive presence, a deep understanding of cloud ecosystems and modern data architectures, and a proven ability to lead cross-functional teams. Additionally, the strategist will help build and expand the Advisory practice by developing offerings, cultivating client relationships, and mentoring high-performing teams in a rapidly evolving market

Required Experience:

• 8+ years as a hands-on AI & Data Strategy Leader who has led AI & Data Strategy engagements.

• 4+ years previous Consulting leadership experience working with external clients, with the ability to multitask, prioritize tasks, and work across a variety of projects.

•  Understands the evolving AI capabilities in the industry, including their applications and how to leverage them effectively to help clients increase revenue, improve customer experience, or introduce new products to the market.

• Brings vertical/industry expertise to bear, in making Strategic recommendations, given the nuances of each industry, e.g. Financial Services, Healthcare, Retail.

• Experience engaging senior stakeholders, including members of the C-suite.

• Functional Strategy Leadership expertise and/or exposure, including:

  • Identification and prioritization of business-focused opportunities.
  • Expertly balancing technical, organizational, and process recommendations.
  • Developing and sequencing long-term roadmaps.
  • Designing future state operating models.
  • Designing processes for effective data and analytical asset management.
  • Developing business cases with return on investment in mind.
  • Making recommendations that resonate with organizations, and have a clear story behind why we are making them.
  • Adept at making technical recommendations that are tied to business outcomes, including but not limited to the following areas:

• Adept at making technical recommendations that are tied to business outcomes, including but not limited to the following areas:

  • Cloud computing.
  • Data platform development.
  • Integration patterns.
  • Data quality resolution.
  • Data Governance.
  • Privacy and security.
  • Regulatory needs.

• Experience prioritizing use cases by value and complexity, conducting SWOT analysis, and bringing the confluence of capability and industry, to inform recommendations.

• Can communicate relatively technical concepts to a non-technical audience verbally clearly and concisely.

• Has facilitated discovery sessions and workshops, ensuring a focus on business value to keep all participants aligned on the objectives.

• Had led “art of the possible” sessions to bring insights into what other organizations are doing within an industry, and to inspire client stakeholders.

• Able to guide on technology rationalization decisions, taking into account criteria such as total cost of ownership (TCO) and business need in mind.

• Knowledge of industry-wide strategy frameworks, principles, and best practices.

• Knowledge of global privacy requirements, e.g. GDPR, CCPA.

• Proven ability to lead and manage a team of Business Analysts, Technical Architects, Data Engineers, and Change Leaders while fostering internal growth through coaching, mentoring, and performance management.

• Proven track record of collaborating with client stakeholders, technology partners, and cross-functional sales and delivery team members across distributed global teams, ensuring seamless, successful project delivery outcomes.

• Ability to create strong cross-practice relationships to drive customer success.

• Exhibits a strong sense of ownership in resolving challenges, committed to ensuring exceptional outcomes for all aspects of project execution.

• A vision for how the Data and AI industry is evolving, and the value that evolutions will bring to the organizations that we serve.

• Strong client-facing written and verbal communication skills and experience; ability to deliver presentations with compelling storylines, tailored to the target audience, from technical stakeholders through to executive teams.

• Ability and willingness to travel up to 50% per month

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.

About the Team

Reddit’s developer ecosystem is one of the biggest opportunities to make Reddit more useful, expressive, extensible, and valuable. Today, most people who build on Reddit are developers: they write code, use Devvit, work with APIs, and ship apps or games through a relatively technical workflow. That ecosystem is growing quickly and remains critical.

But the future is bigger than developers alone. AI-assisted building is changing who can create software. The next generation of Reddit apps, games, tools, community agents, content formats, and workflows should be buildable by many more people: developers, technically curious creators, moderators, community builders, game designers, data partners, and eventually people who can describe what they want without needing to code it by hand.

The Developer Ecosystem team owns the product systems that help this broader set of builders discover opportunities, create successfully, launch high-quality apps and games, reach the right users and communities, adopt new platform capabilities, and keep improving after launch. This includes surfaces and systems like developers.reddit.com, AI-assisted creation, app review, developer and creator onboarding, app marketplace experiences, platform capabilities, best practices, and support for emerging creator categories.

About the Role

We are looking for a Staff Product Manager to lead Reddit’s Builder Ecosystem product strategy. This person will define the roadmap for how Reddit moves from a developer-only ecosystem to a broader builder ecosystem where AI-assisted and no-code creation become first-class parts of the platform.

The role spans developer growth, creator onboarding, AI-assisted building, app quality, ecosystem incentives, platform capabilities, app marketplace strategy, operational tooling, feature adoption, and new builder categories.

This is a high-ambiguity platform role with direct business, product, and community impact. The right PM will be able to bridge two worlds: they should understand the needs of serious developers and platform engineers, while also having strong conviction that Reddit can unlock a much larger wave of builders by making creation more accessible, guided, AI-native, and outcome-oriented.

What You’ll Do

• Define the product strategy for Reddit’s Developer Ecosystem, including the transition from code-first developers to a broader base of AI-assisted creators.
• Own the roadmap for developers.reddit.com as the primary builder portal, including onboarding, docs, app management, analytics, review status, feature access, education, examples, templates, and AI-assisted creation entry points.
• Lead strategy for AI-assisted app creation, including prompt-to-app workflows, AI building tools, no-code or low-code experiences, reusable templates, generated scaffolds, and systems that help creators turn ideas into useful Reddit-native apps.
• Build the product approach for an App Marketplace that helps users, moderators, communities, and internal teams discover high-quality apps, games, agents, tools, and community experiences.
• Improve app review and ecosystem operations through tooling, automation, and AI-assisted workflows, including LLM-powered app review, policy checks, quality signals, and reviewer efficiency.
• Partner with Engineering to prioritize core platform capabilities and performance improvements such as webhooks, webviews, APIs, SDKs, tooling, observability, and other primitives builders need to create reliable apps.
• Drive more successful, retentive, and popular apps and games by identifying best practices, improving templates, shaping incentives, and creating clearer paths from idea to launch to growth.
• Identify and support new creator and developer categories
• Partner with internal teams such as Contribution, Community Builders, Games, Search, Recommendations, Safety, and Ads to help them launch new functionality through the developer ecosystem.
• Define and improve feature adoption programs so builders understand, test, and successfully use new platform capabilities.
• Work with developer relations to establish the measurement system for the ecosystem, including weekly active developers/creators, NPS/CSAT, app launches, app retention and more
• Create clear frameworks for when Reddit should build platform primitives, launch templates, fund builders, partner with external teams, promote apps, or shut down low-quality or low-trust ecosystem behavior.
• Lead cross-functional alignment across Product, Engineering, DevRel, Community, Data, Safety, Legal, Policy, Support, BD, and senior leadership.

What We’re Looking For

• Experience leading high-ambiguity platform, developer ecosystem, creator ecosystem, marketplace, gaming, AI tooling, or developer experience products.
• Strong product judgment for creation platforms: understanding what makes a platform powerful for advanced developers, approachable for new creators, trustworthy for communities, and worth sustained investment.
• Comfort with code, APIs, developer tools, technical platform tradeoffs, and engineering conversations, paired with strong conviction that AI-assisted and no-code creation will expand who can build on Reddit.
• Ability to reason across multiple sides of the ecosystem: developers, creators, users, moderators, communities, internal teams, partners, and Reddit’s business priorities.
• Experience improving developer or creator onboarding, docs, portals, SDKs, APIs, marketplaces, app review, app distribution, AI creation tools, or app-building workflows.
• Strong analytical judgment and comfort defining metrics for ecosystem health, builder productivity, app quality, retention, distribution, and business impact.
• Ability to partner deeply with Engineering on platform capabilities, performance, reliability, primitives, observability, and build-vs-buy decisions.
• Strong product sense for apps, games, agents, content creation tools, community-native experiences, and the kinds of lightweight software that should exist inside Reddit communities.
• Comfort working with AI-assisted creation tools, LLM-based workflows, prompt-to-app systems, or other emerging ways of helping more people build software.
• Excellent written communication and decision frameworks that help teams make crisp investment decisions in ambiguous spaces.

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base salary range for this position is:

$217,000—$303,900 USD

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

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Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.

Position Overview

We are seeking an exceptional Group Product Manager (GPM) to lead and scale our Financials product category at Elite. This role is ideal for a strategic, customer-obsessed leader who thrives at the intersection of business, technology, and innovation. As a GPM, you will own the vision, strategy, and execution of multiple products that empower law firms to manage their financial operations ensuring accuracy, efficiency and compliance at scale. This category includes accounting, budgeting, invoicing, payments, and regulatory reporting.

You will lead and mentor a team of Product Managers (PMs), fostering a high-performance, collaborative culture that prioritizes outcomes over outputs. You’ll be responsible for defining clear roadmaps, aligning cross-functional teams, and ensuring our products meet both customer needs and business objectives. As a key strategic partner to engineering, data science, UX design, sales, and marketing, you’ll drive alignment across the organization and secure buy-in for high-impact initiatives. You will also engage with customers and industry stakeholders to ensure our products address the unique challenges law firms face in managing financials.

The ideal candidate is a visionary yet execution-oriented leader who can balance short-term wins with long-term product evolution. You have a proven track record of managing complex product ecosystems, launching innovative solutions, and scaling high-growth products. You thrive in fast-paced, data-driven environments and are skilled at navigating ambiguity, driving operational excellence, and making data-informed decisions.

If you are a customer-first, strategic product leader who understands the intricacies of financial management, we want to hear from you!

Work Arrangement:​Remote​

This role requires the individual to be based in ​Flexible across U.S. time zones​ time zone.

Responsibilities

Strategic Leadership & Vision

• Develop and drive a clear product strategy that aligns with business objectives and market opportunities.
• Act as a strategic connector, balancing short-term execution with long-term vision to ensure sustainable product growth.
• Analyze market trends, competitive insights, and customer needs to identify new areas for innovation in data-driven legal tech.
• Collaborate with executive leadership to define success metrics and ensure alignment across product initiatives.
• Make data-driven decisions, ensuring that teams focus on the highest-impact work.

Product Execution & Operational Excellence

• Own the end-to-end lifecycle of data products, from ideation to launch, ensuring they meet quality standards and deliver value.
• Drive operational rigor through structured roadmaps, OKRs, and decision-making frameworks.
• Ensure seamless integration of data products with other product areas and business functions.
• Provide strategic guidance on backlog prioritization, product roadmaps, and execution, empowering PMs to take ownership.
• Establish and monitor key performance indicators (KPIs) to assess product success, adoption, and revenue impact.
• Unblock teams by removing inefficiencies, optimizing workflows, and balancing short-term needs with long-term vision.

Cross-Functional Influence & Stakeholder Alignment

• Act as a bridge between engineering, design, marketing, sales, customer success, and data science, ensuring product success.
• Secure executive buy-in for strategic initiatives, ensuring data products receive the necessary resources and support.
• Work closely with sales and customer success teams to drive adoption, customer engagement, and revenue growth.
• Advocate for data products in meetings and cross-functional discussions, ensuring alignment and visibility.
• Clearly articulate product plans, progress, and results to internal teams and executive leadership.

Team Leadership & Culture Building

• Lead, mentor, and grow a high-performing team of Product Managers and Business Analysts, fostering a collaborative and inclusive culture.
• Provide coaching, feedback, and career development opportunities to PMs, helping them grow in their roles.
• Champion a transparent and psychologically safe environment, where teams can take risks, experiment, and innovate.
• Act as a force multiplier by removing obstacles, setting clear expectations, and ensuring smooth team operations.
• Foster a culture of data-driven decision-making, continuous learning, and experimentation.

Customer & Market Focus

• Obsess over customer needs, leveraging data, research, and direct feedback to shape product direction.
• Ensure teams build the right solutions, focusing on solving customer problems rather than chasing features.
• Guide the team in data analysis and insights, refining features and improving user experiences based on real-world feedback.
• Maintain a strong business acumen, understanding how product decisions impact revenue, retention, and scalability.

Agility & Change Leadership

• Lead teams through uncertainty, ambiguity, and shifting priorities, maintaining clarity and focus.
• Quickly adapt to changing market conditions and company goals while keeping teams aligned and motivated.
• Drive continuous improvement by celebrating wins, learning from failures, and iterating on processes.

Other Responsibilities

• ​​Perform other duties as assigned to support departmental and company objectives.​

Qualifications

• ​​Bachelor’s Degree​ in Accounting, Business, Engineering, or a related field, or equivalent practical experience. MBA preferred.
• ​ ​ 6–8 years ​ years of experience in of product management experience, with at least 1-2 years leading and mentoring Product Managers and at least 3+ years managing a product category or portfolio.
• Experience with financial controls, compliance tracking, and global reporting requirements for large enterprises.
• Proven track record of owning and scaling complex products in a fast-paced environment.
• Experience in SaaS, B2B, or enterprise software, particularly in legal tech, fintech, or other highly regulated industries.
• Strong strategic thinking and business acumen, with the ability to align product roadmaps with company goals.
• Experience driving product vision, strategy, and execution while balancing short-term wins with long-term impact.
• Exceptional cross-functional leadership, with the ability to influence and align stakeholders across engineering, design, marketing, sales, customer success, and data science.
• Preferred experience leveraging AI tools to drive product innovation and development.
• Strong understanding of go-to-market strategies, customer adoption, and revenue growth in product-led environments.
• Highly skilled in customer research, competitive analysis, and data-driven decision-making to identify opportunities and drive innovation.
• Demonstrated ability to prioritize ruthlessly, manage trade-offs, and make tough decisions in ambiguous situations.
• Experience leading roadmap planning, OKRs, and KPI-driven product development to ensure measurable impact.
• Outstanding communication and storytelling skills, with the ability to clearly articulate product vision and business value to executive leadership and teams.
• Passion for mentorship and talent development, fostering a culture of continuous learning, collaboration, and high performance.
• Hands-on experience with data platforms, analytics tools, or AI-powered products.
• Prior experience working in high-growth startups or scaling organizations through key growth phases.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.​
• Experience in the legal technology sector is highly desirable.
• Familiarity with legal industry workflows and challenges.​
• Experience with SaaS product development and lifecycle management.​
• Ability to travel up ​ 10–25% ​as business needs require
• Role requires the following physical capacity:​​Sedentary: primarily desk/computer work​
• Must be legally authorized to work in​​United States​; ​Elite does not provide employment sponsorship for this position​

Benefits

• Competitive Compensation Package ($171,000-$190,000 base salary + variable component)
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Time Off
• Wellness Initiatives
• Employee Assistance Program
• Generous Global Parental Leave
• Calm, free premium subscription
• Employee Discount Program

Elite may use technology, including artificial intelligence-enabled tools, to assist in aspects of the recruiting and employment process. These tools are used to support, but not replace, human decision-making.

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma .

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.

Position Overview

We are seeking an exceptional Group Product Manager (GPM) to lead and scale our Financials product category at Elite. This role is ideal for a strategic, customer-obsessed leader who thrives at the intersection of business, technology, and innovation. As a GPM, you will own the vision, strategy, and execution of multiple products that empower law firms to manage their financial operations ensuring accuracy, efficiency and compliance at scale. This category includes accounting, budgeting, invoicing, payments, and regulatory reporting.

You will lead and mentor a team of Product Managers (PMs), fostering a high-performance, collaborative culture that prioritizes outcomes over outputs. You’ll be responsible for defining clear roadmaps, aligning cross-functional teams, and ensuring our products meet both customer needs and business objectives. As a key strategic partner to engineering, data science, UX design, sales, and marketing, you’ll drive alignment across the organization and secure buy-in for high-impact initiatives. You will also engage with customers and industry stakeholders to ensure our products address the unique challenges law firms face in managing financials.

The ideal candidate is a visionary yet execution-oriented leader who can balance short-term wins with long-term product evolution. You have a proven track record of managing complex product ecosystems, launching innovative solutions, and scaling high-growth products. You thrive in fast-paced, data-driven environments and are skilled at navigating ambiguity, driving operational excellence, and making data-informed decisions.

If you are a customer-first, strategic product leader who understands the intricacies of financial management, we want to hear from you!

Work Arrangement:​Remote​

This role requires the individual to be based in ​Flexible across U.S. time zones​ time zone.

Responsibilities

Strategic Leadership & Vision

• Develop and drive a clear product strategy that aligns with business objectives and market opportunities.
• Act as a strategic connector, balancing short-term execution with long-term vision to ensure sustainable product growth.
• Analyze market trends, competitive insights, and customer needs to identify new areas for innovation in data-driven legal tech.
• Collaborate with executive leadership to define success metrics and ensure alignment across product initiatives.
• Make data-driven decisions, ensuring that teams focus on the highest-impact work.

Product Execution & Operational Excellence

• Own the end-to-end lifecycle of data products, from ideation to launch, ensuring they meet quality standards and deliver value.
• Drive operational rigor through structured roadmaps, OKRs, and decision-making frameworks.
• Ensure seamless integration of data products with other product areas and business functions.
• Provide strategic guidance on backlog prioritization, product roadmaps, and execution, empowering PMs to take ownership.
• Establish and monitor key performance indicators (KPIs) to assess product success, adoption, and revenue impact.
• Unblock teams by removing inefficiencies, optimizing workflows, and balancing short-term needs with long-term vision.

Cross-Functional Influence & Stakeholder Alignment

• Act as a bridge between engineering, design, marketing, sales, customer success, and data science, ensuring product success.
• Secure executive buy-in for strategic initiatives, ensuring data products receive the necessary resources and support.
• Work closely with sales and customer success teams to drive adoption, customer engagement, and revenue growth.
• Advocate for data products in meetings and cross-functional discussions, ensuring alignment and visibility.
• Clearly articulate product plans, progress, and results to internal teams and executive leadership.

Team Leadership & Culture Building

• Lead, mentor, and grow a high-performing team of Product Managers and Business Analysts, fostering a collaborative and inclusive culture.
• Provide coaching, feedback, and career development opportunities to PMs, helping them grow in their roles.
• Champion a transparent and psychologically safe environment, where teams can take risks, experiment, and innovate.
• Act as a force multiplier by removing obstacles, setting clear expectations, and ensuring smooth team operations.
• Foster a culture of data-driven decision-making, continuous learning, and experimentation.

Customer & Market Focus

• Obsess over customer needs, leveraging data, research, and direct feedback to shape product direction.
• Ensure teams build the right solutions, focusing on solving customer problems rather than chasing features.
• Guide the team in data analysis and insights, refining features and improving user experiences based on real-world feedback.
• Maintain a strong business acumen, understanding how product decisions impact revenue, retention, and scalability.

Agility & Change Leadership

• Lead teams through uncertainty, ambiguity, and shifting priorities, maintaining clarity and focus.
• Quickly adapt to changing market conditions and company goals while keeping teams aligned and motivated.
• Drive continuous improvement by celebrating wins, learning from failures, and iterating on processes.

Other Responsibilities

• ​​Perform other duties as assigned to support departmental and company objectives.​

Qualifications

• ​​Bachelor’s Degree​ in Accounting, Business, Engineering, or a related field, or equivalent practical experience. MBA preferred.
• ​ ​ 6–8 years ​ years of experience in of product management experience, with at least 1-2 years leading and mentoring Product Managers and at least 3+ years managing a product category or portfolio.
• Experience with financial controls, compliance tracking, and global reporting requirements for large enterprises.
• Proven track record of owning and scaling complex products in a fast-paced environment.
• Experience in SaaS, B2B, or enterprise software, particularly in legal tech, fintech, or other highly regulated industries.
• Strong strategic thinking and business acumen, with the ability to align product roadmaps with company goals.
• Experience driving product vision, strategy, and execution while balancing short-term wins with long-term impact.
• Exceptional cross-functional leadership, with the ability to influence and align stakeholders across engineering, design, marketing, sales, customer success, and data science.
• Preferred experience leveraging AI tools to drive product innovation and development.
• Strong understanding of go-to-market strategies, customer adoption, and revenue growth in product-led environments.
• Highly skilled in customer research, competitive analysis, and data-driven decision-making to identify opportunities and drive innovation.
• Demonstrated ability to prioritize ruthlessly, manage trade-offs, and make tough decisions in ambiguous situations.
• Experience leading roadmap planning, OKRs, and KPI-driven product development to ensure measurable impact.
• Outstanding communication and storytelling skills, with the ability to clearly articulate product vision and business value to executive leadership and teams.
• Passion for mentorship and talent development, fostering a culture of continuous learning, collaboration, and high performance.
• Hands-on experience with data platforms, analytics tools, or AI-powered products.
• Prior experience working in high-growth startups or scaling organizations through key growth phases.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.​
• Experience in the legal technology sector is highly desirable.
• Familiarity with legal industry workflows and challenges.​
• Experience with SaaS product development and lifecycle management.​
• Ability to travel up ​ 10–25% ​as business needs require
• Role requires the following physical capacity:​​Sedentary: primarily desk/computer work​
• Must be legally authorized to work in​​United States​; ​Elite does not provide employment sponsorship for this position​

Benefits

• Competitive Compensation Package ($171,000-$190,000 base salary + variable component)
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Time Off
• Wellness Initiatives
• Employee Assistance Program
• Generous Global Parental Leave
• Calm, free premium subscription
• Employee Discount Program

Elite may use technology, including artificial intelligence-enabled tools, to assist in aspects of the recruiting and employment process. These tools are used to support, but not replace, human decision-making.

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma .

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.

Location: Remote

Who We Are:

Ordergroove is building the future of Autonomous Commerce by providing an innovative, customizable, and reliable subscriptions and incentives platform. We’re looking for bright, talented people who are excited about innovation, customer experience, and the rapidly changing world of Autonomous Commerce.

About the role

The Retail Growth Team is at the forefront of greenfield innovation and expansion of Ordergroove’s omnichannel reach. The team is on a “startup within a startup” mission to open up subscription access to as many products and services as possible, and enable consumers to evaluate and subscribe to them in any channel or setting, whether online or in a retail location.

As the leader of this mission, you will serve as the primary champion for AI-driven innovation, shaping a roadmap that reimagines how consumers and merchants interact with our subscription platform. Your top priority will be to bring the power and convenience of subscriptions into retail with a seamless and scalable rollout experience for the merchants. You will build on top of the best-in-class subscription platform that effortlessly thrives under the mission-critical surges of Black Friday and Cyber Monday traffic.

In this role, you will lead and inspire a high-performing engineering squad, collaborating closely with company leadership to align efforts with our most ambitious objectives. You will also take full ownership of the team’s operational health by optimizing DORA metrics to ensure elite delivery speed and technical excellence.

What You Will Do

Innovate subscription platform capabilities and market reach

• Develop the engineering vision and shape the roadmap for the Retail Growth projects
• Plan and enable the AI-agent readiness of the products
• Advocate for customer and developer experience
• Identify areas of technical investment that can unlock product and customer experience innovation

Lead and develop a team

• Manage a team of 3-5 engineers (potentially growing over time into multiple teams)
• Motivate and grow team’s entrepreneurial mindset
• Foster a servant-leadership culture: unblock, mentor, and empower
• Ensure the team’s work is high-quality, coordinated, and customer-centric
• Iterate on team’s process to align with changing internal and external circumstances

Be a Technical Leader

• Provide architectural guidance and effort sizing for team initiatives
• Catalogue and prioritize reduction of technical debt
• Track and improve team’s DORA metrics
• Contribute and review code to stay close to the system and enhance team’s capacity
• Pitch in to troubleshoot issues, propose pragmatic fixes, and help execute them

Collaborate across Ordergroove

• Work with Product, Design, Support, Professional Services and Engineering
• Drive multi-team alignment around timelines, expectations, and quality standards

Who You Are

Required Experience

• 4+ years of leading an engineering team of at least 3 people

• 8+ years of hands-on experience with full-stack development

  • Full-stack frameworks such as Django, or Rails, or NodeJS
  • Front-end frameworks such as React, or Vue, or equivalent

• Multi-year experience with designing, building, and supporting complex systems

  • For example projects with complicated problems with peak traffic, latency, availability, SLOs, incident response, resilience, capacity planning, or business-criticality

• Experience with both relational and non-relational databases

• Experience running an agile team process

• Experience supporting customer facing products

• Experience with AI product integrations and AI productivity tools

Required Skills

• Hands-on coding ability
• System design
• Technical vision setting and execution
• Startup mentality of taking an idea from zero to one on a compressed timeline
• Strong communicator comfortable with technical and non-technical audiences
• Great judgment, pragmatism, and ability to make decisions quickly
• Servant leader who mentors, empowers, and learns from others

Technical Bonus Points

• Experience with B2B SaaS
• Knowledge of Python and Django Framework
• MariaDB/MySQL and MongoDB
• Kubernetes, Docker and Google Cloud Platform experience
• Experience working for a SOC2, GDPR compliant company

Compensation: Starting at $185,000 base salary, plus stock options and competitive benefits.

About Ordergroove:

Ordergroove powers recurring revenue for the world’s largest and most innovative retailers including L’Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships.

At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have a flexible PTO, a totally remote workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits.

At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career.

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