Description

Sprout Social is looking to hire a Director, Engineering - Artificial Intelligence to join our engineering team. This leader will report to the Senior Vice President, Engineering. The key focus of this role is to help build and execute our platform-wide AI strategy. As a member of Sprout’s Engineering leadership team, this leader will also facilitate strong collaboration across the engineering, product management and product design organizations.

Why join Sprout’s Engineering team?

Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and engagement functionality, customer care solutions, influencer marketing, connected workflows, and business intelligence. We’re actively working to intuitively weave AI throughout our products, enabling organizations to work smarter, unleash their creativity, and maximize the business impact of social media–that’s where you come in!

With collaborative, cross-functional teams spanning front-end, back-end, applied science, and ML Ops, our team is a place to sharpen your craft and solve hard problems alongside some of the smartest people in the industry. As a Director of Engineering, you’ll operate at “tech-giant” scale, leading engineers and technical leaders while partnering closely with Product, Design, Data Science, and other teams to shape strategy and deliver against a shared roadmap. You’ll provide leadership across architecture, system design, engineering execution, and talent development, while helping define how our products, platforms, and services interconnect and scale. You’ll also join an empathetic Engineering Leadership team committed to helping each other grow, raising the bar for engineering excellence, and supporting our teams in delivering world-class products.

What you’ll do

• As a Director, you will be a key member of the AI leadership team and be responsible for building high-functioning teams of applied AI/ML scientists and engineers and steering them to iteratively deliver quality results.
• You’ll lead the engineering team building foundational AI/ML products that will be used across our entire product suite and customer base.
• You will partner closely with the VP, Engineering and your leaders to chart the strategic growth of the current team, defining and building new teams and helping to steer architecture and product direction.
• Relying on your experience in building and maintaining highly scalable, reliable, distributed AI products and leading applied science teams, you’ll lead teams to iteratively deliver quality software.
• You will guide the team through complicated product and technical roadmaps, and partner with product management and design to align on the strategy for your teams and support its execution.
• You’ll grow your team of engineers and applied scientists by example with effective feedback, coaching, and career development.

What you’ll bring

We’re looking for a collaborative, pragmatic, highly motivating Engineering leader to help our AI team succeed and invest in the right capabilities to improve our customer experience and impact through AI and machine learning. If you confidently lead teams to solve hard problems, push them to learn from and teach each other, and work across functions and teams to get your teams to deliver,  we’d love to talk with you!

The minimum qualifications for this role include:

• 7+ years of experience building and supporting products in a production environment
• 7+ years in software development, including several years leading teams and managing through leaders, with a track record of building sustainable, high-performing team structure.
• Experience leading engineering teams building AI/ML or agentic products, including partnering with or leading applied scientists and AI/ML engineers.
• Recent, direct experience (typically the last 2-3 years) leading or closely driving the development of modern AI products, agentic or LLM-based systems, evaluation and quality, built on foundation models. We care more about the depth and recency of your AI-product experience than the number of years.

Preferred qualifications for this role include:

• Direct experience leading a mixed team of applied scientists and AI/ML engineers, and an understanding of how to lead research-inflected work, evaluation, model judgment, and quality, alongside product engineering.
• Demonstrated experience developing and scaling high-performance teams through hiring and coaching of engineering leaders, applied scientists, and AI/ML engineers
• Experience at a SaaS or product company that made a meaningful AI pivot or shift in product direction.
• Experience aligning a team’s focus and vision towards the most impactful work across a complex product suite to meet the needs of a diverse, global customer base
• Track record of influencing and aligning stakeholders across different points of view or functions, to drive successful outcomes
• Experience developing enterprise-level distributed applications using Python, Java, distributed queuing systems, etc.
• Experience developing systems to deploy, manage, evaluate, and serve machine learning models and agentic products at scale
• Experience with generative AI, including open source and third party solutions (e.g., OpenAI)

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Experiencing Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
• Learning the current state of AI and machine learning at Sprout and future product and technical roadmaps
• Meeting your team in 1:1s to understand what’s working, what’s not, and gathering learnings to implement into your role
• Establishing relationships with other engineering, product and design leaders and identify areas of opportunity

Within 3 months, you’ll start hitting your stride by:

• Participating in architectural discussions and decisions, bringing an informed industry perspective to ask the right questions and guide your team toward successful outcomes
• Assuming management of the AI team’s engineering leaders. Meeting with them regularly and providing them with direct, constructive feedback on their work, as well as formulating career growth plans
• Participating in quarterly planning and roadmap processes and helping your team shape the technical roadmap for long-term success
• Getting acclimated to the hiring process and partner with your leaders to establish a staffing plan and process for the teams
• Helping your team and leaders improve processes and team rituals
• Building relationships with our infrastructure, product, go to market, legal, and support teams and identify ways your teams can be more proactive and effective.

Within 6 months, you’ll be making a clear impact through:

• Guiding and proactively evaluating your team’s execution on a major feature launch.
• Understanding the business goals and helping the team proactively focus on the right problems while balancing technical debt, bugs, and product features with measurable results
• Leading the performance review and career band calibration process for your team and coach your leaders through performance conversations with their direct reports
• Partnering with the VP, Engineering, product and design teams to evangelize our AI and ML technical and product vision with internal and external stakeholders
• Becoming an expert in our approach to AI and to confidently speak to ever-changing trends, new product features and platform enhancements to internal and external stakeholders

Within 12 months, you’ll make this role your own by:

• Continue to develop your team, both personally and professionally, and having development plans in place for your team to hold them accountable
• Serving as Sprout’s bridge to the broader AI/ML industry by staying current on emerging trends and technologies and proactively bringing that outside perspective into the team’s strategy and roadmap
• Being recognized as a subject matter expert and leader in artificial intelligence and machine learning at Sprout
• Surprise us! Use your unique ideas and abilities to change our AI capabilities in Sprout in beneficial ways that we haven’t even considered yet

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program:

• 100% Employer-Paid Health Benefits: We cover 100% of the premiums for you and your eligible dependents, including comprehensive medical, dental (basic & major), vision, life insurance, and disability.
• Generous Paid Time Off: 25 days of vacation annually, plus 5 paid sick days, all public holidays, and additional company-wide Rest & Recharge days.
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Annual Lifestyle Stipend: A $950 CAD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
• Remote Work Support: A one-time $550 USD (equivalent) stipend to set up your home office, plus a monthly $50 USD (equivalent) stipend for internet.
• Personalized Financial Wellness: No-cost, confidential access to financial experts through Your Money Line to support your personal financial goals.
• Family & Care Support: Access to subsidized child and eldercare options through Care.com.
• Charitable Giving: A company match for your donations to eligible organizations.

* This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our current hiring range for this role: CA$232,000 – CA$300,000 annually. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.

We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth opportunities available as you progress in your role.

The full base pay range for this role is CA$232,000 – CA$348,000.

These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We’ll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation).

Candidates for this remote work opportunity must be based in either Alberta, British Columbia or Ontario. If you are based in another location within Canada, we aren’t able to hire in your location at this time.

#LI-Remote

Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout’s Global Applicant Privacy Notice.

Code and Theory is a digital-first creative and technology agency that builds products, platforms and experiences for global brands. We combine engineering, design, data and strategy to deliver transformative digital solutions at scale.

This role leads the GTM pillar of the Adobe practice. Roughly 50% pursuits and solutioning, 25% Adobe alliance and account growth, 15% building offerings and accelerators, 10% leading a team. That will tilt heavily toward pursuits in quarters where the pipeline is hot.

WHAT YOU’LL DO

• Lead technical solutioning on enterprise pursuits: architecture narrative, effort estimation, staffing shape, scope definition and pricing input
• Own the pitch, build the story, stand in front of client executives alongside creative and strategy leads, and defend the approach under pressure
• Decide what to chase and what to decline, and make the case for walking away when the work isn’t right
• Produce estimates that hold up  and own estimate-versus-actual accuracy as a practice discipline
• Be the commercial and technical face of Code and Theory inside Adobe: field teams, product, partner organization
• Drive the co-sell motion, build named relationships, generate referral flow, and position us on deals before they reach RFP
• Support Adobe’s own sales motion, including forward-deployed architects who run proofs of concept and value-realization work at Adobe’s clients
• Know when to recommend against Adobe’s preferred product because it’s wrong for the client and hold that line
• Expand existing engagements through consulting-led growth rather than staffing volume
• Convert implementation projects into multi-year retained relationships, including structuring commercial models that let clients flex without renegotiating
• Build an independent client base rather than depending on referred work
• Create productized offerings, accelerators, reference architectures and demo assets the practice can reuse and sell
• Establish the pursuit process: qualification, solutioning, review, handoff, and make it repeatable across a growing team
• Own the clean handoff into delivery, and stay accountable after signature when scope or expectations need renegotiating
• Hire, lead and grow a team of solution architects and pre-sales specialists across the US
• Own performance management, development and compensation for that team
• Establish AI-native working across the pursuit motion using Claude, Cursor and equivalent tooling to accelerate RFP response, solution documentation, estimation and demo building, and building agentic tooling where it earns its place

WHAT YOU’LL NEED

• 15+ years in technology, including 5+ years owning a revenue or pipeline number
• Demonstrable growth you personally drove: portfolio value, win rate, average deal size, account expansion
• Experience owning or heavily influencing pursuits at $1M+, and comfort operating at $10M+ program scale
• A track record of commitments that held
• Deep working knowledge of Adobe Experience Cloud - AEM, EDS, AEP, RTCDP, Workfront, Fusion, Analytics, Target, AJO - sufficient to shape a solution and hold a client architecture conversation
• Enough command across content, data and work management to know which products fit a problem and which don’t
• Genuine experience of the Adobe partner motion: co-sell, alliance management, field relationships
• Experience owning end-to-end RFP responses: strategy, entity assembly, narrative coherence, and delivering the pitch
• Executive stakeholder management, including C-suite advisory and difficult conversations about scope, timeline or price
• Experience with US and EU enterprise clients; APAC useful
• Direct management of a client-facing team, including performance reviews and compensation decisions
• Experience working with offshore and nearshore delivery - India, LATAM, Philippines - and making that partnership work in practice rather than nominally
• Agency or consultancy background; understanding of billability, utilization and margin, and why an inaccurate estimate is a commercial failure
• Hands-on daily use of AI tooling: RFP response, solution documentation, estimation, demo development
• Experience building or directing agentic tooling, not only consuming AI features
• Ability to establish AI-native practice across a team, including with people who are skeptical

NICE TO HAVE

• Prior time inside Adobe, or extensive partner-side work deploying Adobe services
• Experience building a practice or offering portfolio from an early stage
• Adobe certifications across multiple products
• Experience selling into agency networks or holding-company structures
• Published thought leadership, or an active presence in the Adobe ecosystem

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

The compensation range for this role is $225,000 - $300,000 and spans multiple levels. We’re open to hiring at the level that best matches the right candidate’s experience. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, budget, and location.

SVP Growth -Insights Strategy

About the Role

We are looking for an exceptional SVP Growth-Insights Strategy to join our Growth team. This is one of the most senior strategic roles within FINN Partners and is suited to an experienced agency strategist with deep research expertise and the judgment to turn findings into clear, actionable strategy. Research is the foundation of this role, and it exists to drive decisions. This person will move fluidly across primary and secondary research, digital and social listening, and AI-enabled methods, using whichever combination best answers the question at hand, and will translate what they learn into insight that reframes how clients see their business, audience, market, or competition. From there, they will make clear strategic recommendations, working closely with specialists across the agency to ensure those recommendations are realistic and implementable. While the role sits within the Growth team and plays a critical part in winning new business, it extends beyond RFPs and pitches. This person will also provide strategic and research leadership on existing client accounts, including engagements they were not involved in winning.

The role requires intellectual curiosity, strong research capability, commercial judgment, and the confidence to make clear recommendations often with limited information and tight deadlines.

Responsibilities

Research & Insight

• Lead the design and execution of research across methodologies choosing the right mix for the question, timeline, and budget at hand.
• Shape research methodology around the business question and the strategic decisions the client needs to make.
• Move quickly and resourcefully in new business contexts without compromising the credibility of the findings.
• Develop surveys, questionnaires, sampling approaches, and analytical frameworks when primary research is warranted.
• Personally conduct executive stakeholder interviews, customer interviews, and other in-depth qualitative research.
• Analyze findings alongside market, audience, competitor, and performance data.
• Translate findings into insight that drives a decision: what the evidence says, why it matters, and what the client or FINN should do next.
• Work effectively with specialist researchers, analysts, and external vendors while maintaining strategic ownership of the engagement.
• Develop segmentation models, personas, journeys, and messaging frameworks that can be used and defended in front of senior leadership.
• Maintain a working knowledge of evolving industry landscapes, methodologies, and cultural trends so recommendations stay current.

Strategy & Growth

• Lead the strategic development of new business opportunities and RFP responses, using research to identify the central business challenge and build the case for why FINN is the right partner.
• Develop insight-led strategies that differentiate FINN’s proposals and create competitive advantage.
• Translate research and strategy into practical recommendations that client and agency teams can implement.
• Collaborate with creative, digital, PR, media, and account teams to ensure recommendations are realistic and well-supported.
• Present strategic recommendations to prospective clients and senior FINN leadership.
• Build measurement frameworks and KPIs aligned with client objectives.
• Remain engaged following successful pitches to preserve continuity and support implementation.
• Manage multiple opportunities and engagements simultaneously, balancing competing priorities and deadlines.

Client Leadership

• Serve as a trusted research and strategy adviser to senior clients.
• Provide strategic leadership on existing client accounts, including those where you were not involved in the original pitch.
• Quickly get up to speed on unfamiliar businesses, industries, and operating environments.
• Communicate complex findings and recommendations clearly and confidently, earning stakeholder buy-in through the credibility and rigor of the work rather than force of personality.
• Identify opportunities to grow existing client relationships through additional research or strategic consulting.

Skills & Experience

The successful candidate will have:

• Minimum 15 years of strategic experience, with the majority gained in an agency or consulting environment.
• Significant experience designing and leading research across a range of methodologies.
• Strong judgment about data quality and rigor, balanced with the scrappiness to move fast when new business timelines demand it.
• Strong knowledge of survey design, sampling, research methodology, analysis, and insight development.
• Experience personally conducting executive, stakeholder, and customer interviews.
• Proven track record leading strategy for complex pitches, RFPs, and new business opportunities.
• Ability to synthesize large volumes of information into a clear strategic point of view.
• Excellent strategic storytelling, presentation, and facilitation skills, grounded in command of the evidence and the ability to defend a recommendation under scrutiny.
• A track record of earning the confidence of senior stakeholders through the quality and credibility of their work.
• A strong point of view on where marketing, media, and culture are heading.
• Strong commercial acumen and the ability to connect research and strategy to measurable business outcomes.
• Comfort working with ambiguity, limited information, and evolving client requirements.

Personal Attributes

The ideal candidate will be:

• Intellectually curious and insight driven.
• Methodologically flexible and resourceful, with good instincts for when data is solid enough to act on.
• Decisive, with the judgment to make a clear recommendation rather than present a list of options.
• Commercially minded and focused on business outcomes.
• Confident and credible in the room, earning trust through command of the work rather than salesmanship.
• Structured and analytical, without losing sight of the bigger picture.
• Comfortable navigating ambiguity and incomplete information.
• Proactive and self-directed.
• Passionate about solving complex business and growth challenges.

Success in This Role

Success will be measured by the ability to:

• Win new business through differentiated, research-backed strategic thinking.
• Lead credible research that uncovers meaningful business and audience opportunities.
• Translate research into decisions clients act on and business FINN wins.
• Build trusted relationships with senior stakeholders.
• Grow existing client relationships through valuable strategic consulting.
• Create measurable business impact for FINN and its clients.

Anticipated Salary:

$150,000 - $200,000

Commensurate with experience and depending upon the workplace.

Please upload your resume and cover letter, along with your desired salary in $USD.

While we appreciate the interest of all applicants, we will only respond to those whose qualifications closely align with the role.

About FINN Partners:

FINN Partners is a global integrated marketing agency recognized as a top employer and an award-winning workplace. We are entrepreneurial, collaborative, and committed to shaping a bold future with clients across technology, healthcare, education, travel, and more. We celebrate creativity, curiosity, and the pursuit of meaningful, impactful work.

Join us to be part of an agency that works hard, plays nice, and always strives for excellence.

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we’re expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures,  we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role

This role owns the numbers half of marketing, including demand, ops, field, and BDR, while a separate Head of Corporate Marketing owns brand, product marketing, and narrative. We’re deliberately splitting what used to be one CMO seat into two focused leadership roles, each hired for depth rather than breadth.

This is a full-ownership role — you’ll define how these products are sold, implemented, and grown, and you’ll work directly with enterprise customers from the earliest stages of evaluation through long-term success. You’ll report to the Co-CEO and partner closely with Product, Engineering, CX, and GTM.

This role is balanced equally between pre-sales and post-sales. You’re not just winning deals — you’re owning the full customer lifecycle from close through expansion.

Responsibilities

• Own the full GTM lifecycle for Sales Planning — from market positioning through customer go-live and expansion. Catalyst will also fall under this role as a smaller, secondary objective
• Define go-to-market strategy, including positioning, packaging, and the use cases that deliver the most value for revenue and finance leaders
• Develop and operationalize the sales and implementation motion, and bring Product, CX, and GTM along on the strategy
• Evaluate the effectiveness of our current Sales Planning GTM motion and be open to evolving the approach — including testing dedicated or overlay selling models — based on market feedback and customer outcomes
• Partner with EPD leadership to influence product decisions that impact GTM success — use case prioritization, positioning, and implementation requirements — while respecting that EPD owns final decisions on product development and platform architecture
• Work closely with Product to translate market feedback into a roadmap that builds toward durable, scalable revenue
• Drive product-market fit validation across the highest-signal use cases by engaging directly with customers and analyzing customer data
• Form and test hypotheses on how to accelerate awareness, conversion, and adoption across the full funnel from lead to renewal
• Serve as the escalation point for customer issues — not to manage every escalation directly, but to identify thematic patterns and drive systematic process fixes
• Partner with cross-functional leaders across Product, Engineering, CX, and GTM to align on strategy, build the enablement needed to sell and support both products at scale, and hold the organization accountable to execution
• Surface customer and market insights to leadership to inform product direction, company strategy, and where we invest next
• Today, Sales Planning GTM resources are allocated across implementation, CX, and GTM functions — you’ll coordinate their work through dotted-line relationships. As the product scales, you’ll build a dedicated team reporting to you

Requirements

• 10+ years of experience in sales performance management, revenue operations, or enterprise SaaS
• Deep expertise in Sales Planning — territory design, quota methodology, capacity modeling. Ideally, you’ve worked at a Sales Planning vendor (Anaplan, Varicent, Xactly) or services firm implementing SPM, or you’ve led a Sales Planning rollout in-house at an enterprise company. A combination of domain expertise and go-live experience is ideal
• Demonstrated experience building or scaling an enterprise SaaS product’s go-to-market and implementation motion
• Strong presence with enterprise buyers — comfortable owning the commercial and technical conversation with senior revenue and finance leaders
• Proven ability to drive alignment across Product, Engineering, CX, and GTM teams without relying on positional authority
• Comfortable operating in a product that is still finding its footing in enterprise — able to make scope calls, set expectations, and move forward without perfect information
• Familiarity with incentive compensation management and how it connects to sales planning is a strong plus
• Experience with partner-led or SI-driven implementation motions is a plus
• Exposure to AI-powered product capabilities or agentic workflows is a plus

Benefits

• Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
• Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
• Annual Stipends: Dedicated funds for your professional development and caretaking needs.
• Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
• Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
• Premium Tools: The latest Apple hardware to empower you to do your best work.
• Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

Notice for Prospective Candidates

• Only emails from @captivateiq.com should be trusted.

We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:

• Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
• Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
• Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
• Ask candidates to make a payment in order to be considered for a position.
• Make early requests for candidates’ personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
• Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.

$270,000 - $300,000 a year

The compensation offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. The OTE salary range for this role is $270,000-$300,000. Compensation for candidates hired in Canada will be provided in Canadian dollars and may differ from the ranges listed above due to currency conversion. Our OTE is just one component of CaptivateIQ’s competitive total rewards package, which also includes equity, comprehensive health benefits, and other perks and benefits.

CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description

Sprout Social is looking to hire a Director, Engineering - Artificial Intelligence to join our engineering team. This leader will report to the Senior Vice President, Engineering. The key focus of this role is to help build and execute our platform-wide AI strategy. As a member of Sprout’s Engineering leadership team, this leader will also facilitate strong collaboration across the engineering, product management and product design organizations.

Why join Sprout’s Engineering team?

Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and engagement functionality, customer care solutions, influencer marketing, connected workflows, and business intelligence. We’re actively working to intuitively weave AI throughout our products, enabling organizations to work smarter, unleash their creativity, and maximize the business impact of social media–that’s where you come in!

With collaborative, cross-functional teams spanning front-end, back-end, applied science, and ML Ops, our team is a place to sharpen your craft and solve hard problems alongside some of the smartest people in the industry. As a Director of Engineering, you’ll operate at “tech-giant” scale, leading engineers and technical leaders while partnering closely with Product, Design, Data Science, and other teams to shape strategy and deliver against a shared roadmap. You’ll provide leadership across architecture, system design, engineering execution, and talent development, while helping define how our products, platforms, and services interconnect and scale. You’ll also join an empathetic Engineering Leadership team committed to helping each other grow, raising the bar for engineering excellence, and supporting our teams in delivering world-class products.

What you’ll do

• As a Director, you will be a key member of the AI leadership team and be responsible for building high-functioning teams of applied AI/ML scientists and engineers and steering them to iteratively deliver quality results.
• You’ll lead the engineering team building foundational AI/ML products that will be used across our entire product suite and customer base.
• You will partner closely with the VP, Engineering and your leaders to chart the strategic growth of the current team, defining and building new teams and helping to steer architecture and product direction.
• Relying on your experience in building and maintaining highly scalable, reliable, distributed AI products and leading applied science teams, you’ll lead teams to iteratively deliver quality software.
• You will guide the team through complicated product and technical roadmaps, and partner with product management and design to align on the strategy for your teams and support its execution.
• You’ll grow your team of engineers and applied scientists by example with effective feedback, coaching, and career development.

What you’ll bring

We’re looking for a collaborative, pragmatic, highly motivating Engineering leader to help our AI team succeed and invest in the right capabilities to improve our customer experience and impact through AI and machine learning. If you confidently lead teams to solve hard problems, push them to learn from and teach each other, and work across functions and teams to get your teams to deliver,  we’d love to talk with you!

The minimum qualifications for this role include:

• 7+ years of experience building and supporting products in a production environment
• 7+ years in software development, including several years leading teams and managing through leaders, with a track record of building sustainable, high-performing team structure.
• Experience leading engineering teams building AI/ML or agentic products, including partnering with or leading applied scientists and AI/ML engineers.
• Recent, direct experience (typically the last 2-3 years) leading or closely driving the development of modern AI products, agentic or LLM-based systems, evaluation and quality, built on foundation models. We care more about the depth and recency of your AI-product experience than the number of years.

Preferred qualifications for this role include:

• Direct experience leading a mixed team of applied scientists and AI/ML engineers, and an understanding of how to lead research-inflected work, evaluation, model judgment, and quality, alongside product engineering.
• Demonstrated experience developing and scaling high-performance teams through hiring and coaching of engineering leaders, applied scientists, and AI/ML engineers
• Experience at a SaaS or product company that made a meaningful AI pivot or shift in product direction.
• Experience aligning a team’s focus and vision towards the most impactful work across a complex product suite to meet the needs of a diverse, global customer base
• Track record of influencing and aligning stakeholders across different points of view or functions, to drive successful outcomes
• Experience developing enterprise-level distributed applications using Python, Java, distributed queuing systems, etc.
• Experience developing systems to deploy, manage, evaluate, and serve machine learning models and agentic products at scale
• Experience with generative AI, including open source and third party solutions (e.g., OpenAI)

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Experiencing Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
• Learning the current state of AI and machine learning at Sprout and future product and technical roadmaps
• Meeting your team in 1:1s to understand what’s working, what’s not, and gathering learnings to implement into your role
• Establishing relationships with other engineering, product and design leaders and identify areas of opportunity

Within 3 months, you’ll start hitting your stride by:

• Participating in architectural discussions and decisions, bringing an informed industry perspective to ask the right questions and guide your team toward successful outcomes
• Assuming management of the AI team’s engineering leaders. Meeting with them regularly and providing them with direct, constructive feedback on their work, as well as formulating career growth plans
• Participating in quarterly planning and roadmap processes and helping your team shape the technical roadmap for long-term success
• Getting acclimated to the hiring process and partner with your leaders to establish a staffing plan and process for the teams
• Helping your team and leaders improve processes and team rituals
• Building relationships with our infrastructure, product, go to market, legal, and support teams and identify ways your teams can be more proactive and effective.

Within 6 months, you’ll be making a clear impact through:

• Guiding and proactively evaluating your team’s execution on a major feature launch.
• Understanding the business goals and helping the team proactively focus on the right problems while balancing technical debt, bugs, and product features with measurable results
• Leading the performance review and career band calibration process for your team and coach your leaders through performance conversations with their direct reports
• Partnering with the VP, Engineering, product and design teams to evangelize our AI and ML technical and product vision with internal and external stakeholders
• Becoming an expert in our approach to AI and to confidently speak to ever-changing trends, new product features and platform enhancements to internal and external stakeholders

Within 12 months, you’ll make this role your own by:

• Continue to develop your team, both personally and professionally, and having development plans in place for your team to hold them accountable
• Serving as Sprout’s bridge to the broader AI/ML industry by staying current on emerging trends and technologies and proactively bringing that outside perspective into the team’s strategy and roadmap
• Being recognized as a subject matter expert and leader in artificial intelligence and machine learning at Sprout
• Surprise us! Use your unique ideas and abilities to change our AI capabilities in Sprout in beneficial ways that we haven’t even considered yet

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program:

• Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
• Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
• Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
• Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
• Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
• Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
• Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
• Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.

* This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our current hiring range for this role: $263,900 – $319,000 annually. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.

We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth potential available as you progress in your role.

We have two geographic pay zones in the United States:

Zone 1 (New York, California, Washington): $290,300 – $435,500

Zone 2 (All other US states): $263,900 – $395,900

These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity - race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We’ll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation).

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social’s Affirmative Action Statement.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.

#LI-REMOTE

Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout’s Global Applicant Privacy Notice.

Description

Sprout Social is looking to hire a Director, Engineering - Artificial Intelligence to join our engineering team. This leader will report to the Senior Vice President, Engineering. The key focus of this role is to help build and execute our platform-wide AI strategy. As a member of Sprout’s Engineering leadership team, this leader will also facilitate strong collaboration across the engineering, product management and product design organizations.

Why join Sprout’s Engineering team?

Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and engagement functionality, customer care solutions, influencer marketing, connected workflows, and business intelligence. We’re actively working to intuitively weave AI throughout our products, enabling organizations to work smarter, unleash their creativity, and maximize the business impact of social media–that’s where you come in!

With collaborative, cross-functional teams spanning front-end, back-end, applied science, and ML Ops, our team is a place to sharpen your craft and solve hard problems alongside some of the smartest people in the industry. As a Director of Engineering, you’ll operate at “tech-giant” scale, leading engineers and technical leaders while partnering closely with Product, Design, Data Science, and other teams to shape strategy and deliver against a shared roadmap. You’ll provide leadership across architecture, system design, engineering execution, and talent development, while helping define how our products, platforms, and services interconnect and scale. You’ll also join an empathetic Engineering Leadership team committed to helping each other grow, raising the bar for engineering excellence, and supporting our teams in delivering world-class products.

What you’ll do

• As a Director, you will be a key member of the AI leadership team and be responsible for building high-functioning teams of applied AI/ML scientists and engineers and steering them to iteratively deliver quality results.
• You’ll lead the engineering team building foundational AI/ML products that will be used across our entire product suite and customer base.
• You will partner closely with the VP, Engineering and your leaders to chart the strategic growth of the current team, defining and building new teams and helping to steer architecture and product direction.
• Relying on your experience in building and maintaining highly scalable, reliable, distributed AI products and leading applied science teams, you’ll lead teams to iteratively deliver quality software.
• You will guide the team through complicated product and technical roadmaps, and partner with product management and design to align on the strategy for your teams and support its execution.
• You’ll grow your team of engineers and applied scientists by example with effective feedback, coaching, and career development.

What you’ll bring

We’re looking for a collaborative, pragmatic, highly motivating Engineering leader to help our AI team succeed and invest in the right capabilities to improve our customer experience and impact through AI and machine learning. If you confidently lead teams to solve hard problems, push them to learn from and teach each other, and work across functions and teams to get your teams to deliver,  we’d love to talk with you!

The minimum qualifications for this role include:

• 7+ years of experience building and supporting products in a production environment
• 7+ years in software development, including several years leading teams and managing through leaders, with a track record of building sustainable, high-performing team structure.
• Experience leading engineering teams building AI/ML or agentic products, including partnering with or leading applied scientists and AI/ML engineers.
• Recent, direct experience (typically the last 2-3 years) leading or closely driving the development of modern AI products, agentic or LLM-based systems, evaluation and quality, built on foundation models. We care more about the depth and recency of your AI-product experience than the number of years.

Preferred qualifications for this role include:

• Direct experience leading a mixed team of applied scientists and AI/ML engineers, and an understanding of how to lead research-inflected work, evaluation, model judgment, and quality, alongside product engineering.
• Demonstrated experience developing and scaling high-performance teams through hiring and coaching of engineering leaders, applied scientists, and AI/ML engineers
• Experience at a SaaS or product company that made a meaningful AI pivot or shift in product direction.
• Experience aligning a team’s focus and vision towards the most impactful work across a complex product suite to meet the needs of a diverse, global customer base
• Track record of influencing and aligning stakeholders across different points of view or functions, to drive successful outcomes
• Experience developing enterprise-level distributed applications using Python, Java, distributed queuing systems, etc.
• Experience developing systems to deploy, manage, evaluate, and serve machine learning models and agentic products at scale
• Experience with generative AI, including open source and third party solutions (e.g., OpenAI)

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Experiencing Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
• Learning the current state of AI and machine learning at Sprout and future product and technical roadmaps
• Meeting your team in 1:1s to understand what’s working, what’s not, and gathering learnings to implement into your role
• Establishing relationships with other engineering, product and design leaders and identify areas of opportunity

Within 3 months, you’ll start hitting your stride by:

• Participating in architectural discussions and decisions, bringing an informed industry perspective to ask the right questions and guide your team toward successful outcomes
• Assuming management of the AI team’s engineering leaders. Meeting with them regularly and providing them with direct, constructive feedback on their work, as well as formulating career growth plans
• Participating in quarterly planning and roadmap processes and helping your team shape the technical roadmap for long-term success
• Getting acclimated to the hiring process and partner with your leaders to establish a staffing plan and process for the teams
• Helping your team and leaders improve processes and team rituals
• Building relationships with our infrastructure, product, go to market, legal, and support teams and identify ways your teams can be more proactive and effective.

Within 6 months, you’ll be making a clear impact through:

• Guiding and proactively evaluating your team’s execution on a major feature launch.
• Understanding the business goals and helping the team proactively focus on the right problems while balancing technical debt, bugs, and product features with measurable results
• Leading the performance review and career band calibration process for your team and coach your leaders through performance conversations with their direct reports
• Partnering with the VP, Engineering, product and design teams to evangelize our AI and ML technical and product vision with internal and external stakeholders
• Becoming an expert in our approach to AI and to confidently speak to ever-changing trends, new product features and platform enhancements to internal and external stakeholders

Within 12 months, you’ll make this role your own by:

• Continue to develop your team, both personally and professionally, and having development plans in place for your team to hold them accountable
• Serving as Sprout’s bridge to the broader AI/ML industry by staying current on emerging trends and technologies and proactively bringing that outside perspective into the team’s strategy and roadmap
• Being recognized as a subject matter expert and leader in artificial intelligence and machine learning at Sprout
• Surprise us! Use your unique ideas and abilities to change our AI capabilities in Sprout in beneficial ways that we haven’t even considered yet

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program:

• 100% Employer-Paid Health Benefits: We cover 100% of the premiums for you and your eligible dependents, including comprehensive medical, dental (basic & major), vision, life insurance, and disability.
• Generous Paid Time Off: 25 days of vacation annually, plus 5 paid sick days, all public holidays, and additional company-wide Rest & Recharge days.
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Annual Lifestyle Stipend: A $950 CAD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
• Remote Work Support: A one-time $550 USD (equivalent) stipend to set up your home office, plus a monthly $50 USD (equivalent) stipend for internet.
• Personalized Financial Wellness: No-cost, confidential access to financial experts through Your Money Line to support your personal financial goals.
• Family & Care Support: Access to subsidized child and eldercare options through Care.com.
• Charitable Giving: A company match for your donations to eligible organizations.

* This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our current hiring range for this role: CA$232,000 – CA$300,000 annually. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.

We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth opportunities available as you progress in your role.

The full base pay range for this role is CA$232,000 – CA$348,000.

These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We’ll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation).

Candidates for this remote work opportunity must be based in either Alberta, British Columbia or Ontario. If you are based in another location within Canada, we aren’t able to hire in your location at this time.

#LI-Remote

Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout’s Global Applicant Privacy Notice.

Code and Theory is a digital-first creative and technology agency that builds products, platforms and experiences for global brands. We combine engineering, design, data and strategy to deliver transformative digital solutions at scale.

This role leads the GTM pillar of the Adobe practice. Roughly 50% pursuits and solutioning, 25% Adobe alliance and account growth, 15% building offerings and accelerators, 10% leading a team. That will tilt heavily toward pursuits in quarters where the pipeline is hot.

WHAT YOU’LL DO

• Lead technical solutioning on enterprise pursuits: architecture narrative, effort estimation, staffing shape, scope definition and pricing input
• Own the pitch, build the story, stand in front of client executives alongside creative and strategy leads, and defend the approach under pressure
• Decide what to chase and what to decline, and make the case for walking away when the work isn’t right
• Produce estimates that hold up  and own estimate-versus-actual accuracy as a practice discipline
• Be the commercial and technical face of Code and Theory inside Adobe: field teams, product, partner organization
• Drive the co-sell motion, build named relationships, generate referral flow, and position us on deals before they reach RFP
• Support Adobe’s own sales motion, including forward-deployed architects who run proofs of concept and value-realization work at Adobe’s clients
• Know when to recommend against Adobe’s preferred product because it’s wrong for the client and hold that line
• Expand existing engagements through consulting-led growth rather than staffing volume
• Convert implementation projects into multi-year retained relationships, including structuring commercial models that let clients flex without renegotiating
• Build an independent client base rather than depending on referred work
• Create productized offerings, accelerators, reference architectures and demo assets the practice can reuse and sell
• Establish the pursuit process: qualification, solutioning, review, handoff, and make it repeatable across a growing team
• Own the clean handoff into delivery, and stay accountable after signature when scope or expectations need renegotiating
• Hire, lead and grow a team of solution architects and pre-sales specialists across the US
• Own performance management, development and compensation for that team
• Establish AI-native working across the pursuit motion using Claude, Cursor and equivalent tooling to accelerate RFP response, solution documentation, estimation and demo building, and building agentic tooling where it earns its place

WHAT YOU’LL NEED

• 15+ years in technology, including 5+ years owning a revenue or pipeline number
• Demonstrable growth you personally drove: portfolio value, win rate, average deal size, account expansion
• Experience owning or heavily influencing pursuits at $1M+, and comfort operating at $10M+ program scale
• A track record of commitments that held
• Deep working knowledge of Adobe Experience Cloud - AEM, EDS, AEP, RTCDP, Workfront, Fusion, Analytics, Target, AJO - sufficient to shape a solution and hold a client architecture conversation
• Enough command across content, data and work management to know which products fit a problem and which don’t
• Genuine experience of the Adobe partner motion: co-sell, alliance management, field relationships
• Experience owning end-to-end RFP responses: strategy, entity assembly, narrative coherence, and delivering the pitch
• Executive stakeholder management, including C-suite advisory and difficult conversations about scope, timeline or price
• Experience with US and EU enterprise clients; APAC useful
• Direct management of a client-facing team, including performance reviews and compensation decisions
• Experience working with offshore and nearshore delivery - India, LATAM, Philippines - and making that partnership work in practice rather than nominally
• Agency or consultancy background; understanding of billability, utilization and margin, and why an inaccurate estimate is a commercial failure
• Hands-on daily use of AI tooling: RFP response, solution documentation, estimation, demo development
• Experience building or directing agentic tooling, not only consuming AI features
• Ability to establish AI-native practice across a team, including with people who are skeptical

NICE TO HAVE

• Prior time inside Adobe, or extensive partner-side work deploying Adobe services
• Experience building a practice or offering portfolio from an early stage
• Adobe certifications across multiple products
• Experience selling into agency networks or holding-company structures
• Published thought leadership, or an active presence in the Adobe ecosystem

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

The compensation range for this role is $225,000 - $300,000 and spans multiple levels. We’re open to hiring at the level that best matches the right candidate’s experience. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, budget, and location.

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we’re expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures,  we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role

This role owns the numbers half of marketing, including demand, ops, field, and BDR, while a separate Head of Corporate Marketing owns brand, product marketing, and narrative. We’re deliberately splitting what used to be one CMO seat into two focused leadership roles, each hired for depth rather than breadth.

This is a full-ownership role — you’ll define how these products are sold, implemented, and grown, and you’ll work directly with enterprise customers from the earliest stages of evaluation through long-term success. You’ll report to the Co-CEO and partner closely with Product, Engineering, CX, and GTM.

This role is balanced equally between pre-sales and post-sales. You’re not just winning deals — you’re owning the full customer lifecycle from close through expansion.

Responsibilities

• Own the full GTM lifecycle for Sales Planning — from market positioning through customer go-live and expansion. Catalyst will also fall under this role as a smaller, secondary objective
• Define go-to-market strategy, including positioning, packaging, and the use cases that deliver the most value for revenue and finance leaders
• Develop and operationalize the sales and implementation motion, and bring Product, CX, and GTM along on the strategy
• Evaluate the effectiveness of our current Sales Planning GTM motion and be open to evolving the approach — including testing dedicated or overlay selling models — based on market feedback and customer outcomes
• Partner with EPD leadership to influence product decisions that impact GTM success — use case prioritization, positioning, and implementation requirements — while respecting that EPD owns final decisions on product development and platform architecture
• Work closely with Product to translate market feedback into a roadmap that builds toward durable, scalable revenue
• Drive product-market fit validation across the highest-signal use cases by engaging directly with customers and analyzing customer data
• Form and test hypotheses on how to accelerate awareness, conversion, and adoption across the full funnel from lead to renewal
• Serve as the escalation point for customer issues — not to manage every escalation directly, but to identify thematic patterns and drive systematic process fixes
• Partner with cross-functional leaders across Product, Engineering, CX, and GTM to align on strategy, build the enablement needed to sell and support both products at scale, and hold the organization accountable to execution
• Surface customer and market insights to leadership to inform product direction, company strategy, and where we invest next
• Today, Sales Planning GTM resources are allocated across implementation, CX, and GTM functions — you’ll coordinate their work through dotted-line relationships. As the product scales, you’ll build a dedicated team reporting to you

Requirements

• 10+ years of experience in sales performance management, revenue operations, or enterprise SaaS
• Deep expertise in Sales Planning — territory design, quota methodology, capacity modeling. Ideally, you’ve worked at a Sales Planning vendor (Anaplan, Varicent, Xactly) or services firm implementing SPM, or you’ve led a Sales Planning rollout in-house at an enterprise company. A combination of domain expertise and go-live experience is ideal
• Demonstrated experience building or scaling an enterprise SaaS product’s go-to-market and implementation motion
• Strong presence with enterprise buyers — comfortable owning the commercial and technical conversation with senior revenue and finance leaders
• Proven ability to drive alignment across Product, Engineering, CX, and GTM teams without relying on positional authority
• Comfortable operating in a product that is still finding its footing in enterprise — able to make scope calls, set expectations, and move forward without perfect information
• Familiarity with incentive compensation management and how it connects to sales planning is a strong plus
• Experience with partner-led or SI-driven implementation motions is a plus
• Exposure to AI-powered product capabilities or agentic workflows is a plus

Benefits

• Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
• Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
• Annual Stipends: Dedicated funds for your professional development and caretaking needs.
• Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
• Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
• Premium Tools: The latest Apple hardware to empower you to do your best work.
• Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

Notice for Prospective Candidates

• Only emails from @captivateiq.com should be trusted.

We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:

• Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
• Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
• Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
• Ask candidates to make a payment in order to be considered for a position.
• Make early requests for candidates’ personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
• Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.

$270,000 - $300,000 a year

The compensation offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. The OTE salary range for this role is $270,000-$300,000. Compensation for candidates hired in Canada will be provided in Canadian dollars and may differ from the ranges listed above due to currency conversion. Our OTE is just one component of CaptivateIQ’s competitive total rewards package, which also includes equity, comprehensive health benefits, and other perks and benefits.

CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to...

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to...

The Director of Product Marketing is a senior role at the intersection of product, sales, and marketing, serving as the strategic voice of the market inside the organization and the voice of the product outside it. The position owns the master messaging architecture across all products, segments, and buyer personas, and sets the standard for how Lone Wolf is positioned across all channels.

What You’ll Own:

Team Leadership

• Lead a team of Strategic Product Marketers and the content developers who support them.
• Hire, coach, and manage performance so the team keeps getting better, not just staying busy.
• Set the process and quality bar every product marketer works against, so output is consistent no matter which product they’re covering.

GTM

• Own the launch process: tiering, timelines, and the cross-functional checkpoints that make a launch land instead of scramble.
• Lead go-to-market planning for new product launches and major releases, coordinating timelines across product, sales, customer success, and demand generation.
• Run pilots that test positioning and pricing before a launch goes wide.
• Measure the impact of GTM programs against pipeline, adoption, and revenue goals, and adjust strategy accordingly

Positioning & Messaging

• Carry final accountability for positioning and messaging across the portfolio. Each Product Marketer owns execution for their own products. You make sure it adds up to one Lone Wolf story.
• Keep competitive intelligence current and built into how the team positions, not just a report that goes stale after launch.
• Own product positioning and messaging across the portfolio, ensuring consistency from website copy to sales decks to customer communications.

Voice of Customer

• Run Product Advisory Boards that give customers a real seat at the table.
• Build structured feedback loops that feed positioning, packaging, and the product roadmap, not just a slide for quarterly reviews.

Packaging & Pricing

• Own the packaging and pricing strategy and framework across the portfolio.
• Partner with Finance and Product so every price reflects real customer value.

Content

• Own all product marketing content: one-pagers, decks, and everything else the team produces.
• Equip sales teams with battle cards, pitch decks, case studies, and objection-handling materials

Cross-Functional Partnership

• Partner with demand generation, customer marketing, sales, and product as peers, not as an order taker.
• Partner closely with Product Management to understand roadmap priorities and translate features into customer-facing value.
• Synthesize market and customer feedback into roadmap input for the product management team.
• Report on GTM and pricing performance to executive stakeholders.
• Manages all activities in Accounts Payable for multiple entities based in the U.S.
• Ensure timely vouchering and payment of vendor invoices
• Assist with Monthly reconciliation of Accounts Payable and company purchasing credit cards
• Maintain accurate records and control reports
• Perform timely month end close activities
• Familiarity with payments via ACH, wire transfers and Online Bill Payment
• Project work as assigned to include migrating newly acquired entities from legacy systems to Company’s NetSuite application

What You’ll Bring:

• 10+ years in product marketing, including at least 6 years managing or leading a team of product marketers.
• Experience in residential real estate, proptech, or a closely adjacent vertical (mortgage, title, insurance, or similar). You understand how brokers, agents, and MLSs actually work.
• Experience owning positioning and messaging frameworks across multiple products or a portfolio, not just one product line.
• Experience owning pricing and packaging for B2B SaaS products, ideally across a multi-product portfolio.
• A track record of building a repeatable GTM or launch process at a large, complex organization.
• Experience running structured customer feedback programs (advisory boards, win/loss, or similar) and turning that input into decisions, not just a report.
• Hands-on experience using AI tools to speed up research, content creation, and analysis. This isn’t a nice-to-have at Lone Wolf. We expect you to actually use it.
• Sharp, direct writing and the judgment to know when a launch is ready and when it isn’t.
• Experience partnering with demand generation, sales, and customer marketing leaders as peers, not just service providers.

Nice to Have:

• Experience managing distributed or international team members.
• Familiarity with AI-driven product positioning.
• Time at a real estate brokerage, franchise, or agent-facing company before moving into product marketing.

$160,000 - $180,000 a year

Code and Theory is a digital-first creative and technology agency that builds products, platforms and experiences for global brands. We combine engineering, design, data and strategy to deliver transformative digital solutions at scale.

This role leads the architecture pillar of the Adobe practice. You will be the senior architectural authority across every Adobe engagement we run, and the person our architects look to for technical direction, career growth and advocacy. You will also be the technical face of Code and Theory everywhere including Adobe - in front of their field teams, in front of their clients, and in the rooms where solutions get shaped before anyone writes a line of code.

This is not a role for someone who has stopped architecting. It is a leadership role for a practicing architect who wants to build and lead a team of them.

WHAT YOU’LL DO

• Own architectural quality across every Adobe engagement in the practice - content, data, work management and everything that connects them
• Run architecture reviews that change outcomes rather than rubber-stamp them, and establish the cadence and standards that make them worth attending
• Set and maintain architecture standards, reference architectures, decision records and reusable patterns across the practice
• Act as the escalation point for the hardest design and integration problems, and step in personally when an engagement is architecturally off-track
• Build the accelerator and asset library that makes each engagement faster than the last - migration tooling, discovery frameworks, estimation models, solution blueprints
• Hire, grow and lead a distributed team of multi-solution architects spanning content, data and work management specialisms
• Own performance management and career development decisions for your team - genuinely own them, with the context to advocate properly for the work your team is doing
• Mentor architects across specializations other than your own, which means being credible enough to challenge a data architect on identity strategy and a content architect on Edge Delivery Services in the same week
• Establish how architects work across concurrent engagements without becoming spread too thin
• Build a culture where architects volunteer their boundaries, document their decisions, and are trusted to say no
• Lead technical solutioning on enterprise pursuits - architecture narrative, effort estimation, staffing shape, scope definition and the technical story in the room
• Partner with sales, client partners and Adobe alliance leads on deal strategy
• Translate business problems into scalable Adobe architectures, and translate technical complexity into value propositions executives can act on
• Build the estimation discipline that makes our commitments credible - and hold the practice to estimate-versus-actual accuracy
• Establish agentic engineering as how this team works, not as an experiment running alongside it
• Build agents, sub-agents and orchestrated workflows that accelerate discovery, solution documentation, estimation, code review and migration - and get architects using them
• Evaluate and adopt emerging AI capabilities across the Adobe stack and beyond, and set the guardrails that make AI output safe to put in front of a client
• Mentor architects on AI-native working, including the ones who are skeptical

WHAT YOU’LL NEED

• 20+ years in technology, including 5+ years leading architects or senior technical staff globally. (India, LATAM etc)

• Demonstrated ownership of performance reviews, career development and compensation decisions - not mentoring alone

• Experience in an agency, consultancy or systems integrator, carrying multiple concurrent clients

• Experience delivering across US, India and LATAM specifically

• Deep, hands-on architectural expertise in at least one of the following:

  • Content and experience - AEM Sites and Assets, AEMaaCS, Edge Delivery Services, Forms, EDS
  • Data and personalization - Adobe Experience Platform, Real-Time CDP, Customer Journey Analytics, Journey Optimizer, Analytics, Target
  • Work management and content supply chain - Workfront, Workfront Fusion, GenStudio, Firefly Services

• Working architectural knowledge across all three areas of architectural expertise, sufficient to review a design, challenge a decision, and hold a client conversation

• Experience with enterprise integration architecture (CRM, commerce, search, identity and SSO, analytics, data platforms)

• Experience with modern architecture patterns (API-first, composable, headless versus hybrid, cloud-native, event-driven)

• Still close enough to the work to earn respect from architects and engineers, not as the primary implementer, but the ability to read the code, diagnose the problem and defend the decision

• Proven experience leading complex projects that include Data migration, customer journeys, CSC, legacy CMS to AEM, on-premise to AEMaaCS, and into Edge Delivery Services

• Hands-on daily use of AI engineering tools like Claude, Cursor, or equivalent

• Demonstrated experience building agents, sub-agents or orchestrated workflows, not only consuming AI tooling

• Track record of establishing AI-assisted practice across a team, including bringing skeptics along

• Judgment about where AI output needs a human in the loop, and the guardrails to enforce it

• Pre-sales ownership including estimation, staffing models, scope definition, pricing input and presenting in the room

• Executive stakeholder management, including the ability to hold a boardroom conversation and an architecture review in the same day

• An understanding of utilization, margin and why an inaccurate estimate is an architectural failure as much as a commercial one

• Experience with enterprise clients across US, EU and APAC

• Own the technical relationship with Adobe’s field, product and partner organizations

• Represent us in Adobe’s partner ecosystem: beta programs, Experience League, user groups, Summit, and the conversations that earn early access

• Bring Adobe’s roadmap back into the practice, and our field learning back to Adobe

• Experience with commercial negotiations and contract development

• Experience leading distributed teams across time zones, with genuine working relationships in offshore delivery centers rather than nominal ones

• Comfort operating in a practice that is being built rather than one that is already running

• Willingness to travel for client engagements, Adobe events and time with delivery teams

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

The compensation range for this role is $225,000 - $300,000 and spans multiple levels. We’re open to hiring at the level that best matches the right candidate’s experience. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, budget, and location.

About ActAIThere are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native.

Description

IMPORTANT: This role can only be applied for via the Maneva Group website. Do not submit an application through this form or through other job board websites (e.g., LinkedIn Jobs, Indeed, ZipRecruiter, etc.).

Since its launch in 2024, ESCA has established itself as a leading voice for a fairer California economy — helping shape statewide fights to expand direct cash policies like guaranteed income and tax credits, and to curb the harms from corporate concentration, hold AI accountable — and has built a reputation as a strategic, credible, respected organization.

Building on a strong foundation, the Senior Director will expand Economic Security California’s team, portfolio, and state footprint while setting its long-term strategic and fundraising trajectory.

The role demands immediate credibility and strong relationships across California’s political, philanthropic, and advocacy sectors. The Senior Director will oversee key campaigns to put cash in people’s pockets through guaranteed income and refundable tax credits, while countering corporate concentration through antimonopoly action, AI regulation, and public options.

Additionally, the Senior Director serves as the primary architect of ESCA’s growth, driving an ambitious fundraising strategy and establishing a long-term vision for the organization’s expansion and impact.

Responsibilities

Programmatic Strategy and Leadership (50%)

• Drive the development and execution of ESCA’s state strategy across its three core strategies: provoke, legitimize, win.

• Set the strategic direction and oversee the development of ESCA’s policy agenda to address the affordability crisis by advancing cash policies and countering corporate concentration, building on organizational expertise in the areas of expanding tax credits, guaranteed income and benefits access; and curbing corporate concentration, monopoly conduct, regulating tech and AI and encouraging public options.

• Direct ESCA’s and ESCA Action’s work in Sacramento, utilizing legislative advocacy, strategic communications, coalition-building, and public events to cultivate legislative champions and engage new constituencies.

• Implement a multi-year strategy to build political power in California, identifying and engaging regional and grassroots partners, evaluating campaign opportunities, and tracking long-term progress.

• Serve as ESCA’s primary spokesperson to media and external stakeholders, leading a statewide narrative plan in partnership with ESP’s communications team.

• Collaborate with and contribute to national ESP leadership on federal campaigns, directing California-based execution to support broader national goals.

• Direct external consultants, lobbyists, and strategic advisors to align deliverables, expand capacity, and execute high-impact advocacy campaigns.

Organizational Leadership, Operations, and Growth (50%)

• Execute an ambitious fundraising strategy to fund ESCA’s annual budget, cultivating relationships with major donors, institutional funders, and prospective partners alongside ESP’s development team.

• Set and drive a long-term growth vision for ESCA, expanding its geographic footprint, programmatic scope, annual budget, and operational capacity.

• Manage a sustainable budget for ESCA, overseeing financial forecasting, expense management, and operational systems to support smart growth.

• Recruit, mentor, and retain a diverse, high-performing team of staff, fellows, and consultants. Manage direct reports, establish clear workflows, and foster professional development as the team expands.

• Serve as an active member of ESP’s Senior Leadership Team, modeling organizational values, breaking down departmental silos, and collaborating closely with national policy, communications, and operations leaders.

• Partner with ESP leadership staff to refine, scale, and strengthen the broader state affiliate model, positioning California as a blueprint for state-level economic justice work nationwide.

Location, Compensation, and Benefits

The Economic Security Project is a primarily virtual office with staff across the country. This position must be based in California with regular in person meetings with decision-makers and coalition partners, including maintaining a consistent presence in (with regular travel to) Sacramento.

The salary range for this position is $160,000-$195,000, dependent on factors such as experience and location. This role includes a comprehensive benefits package.

Overview

The Economic Security Project (ESP) advocates for ideas that build economic power for all Americans. To expand what’s considered possible and turn bold ideas into reality, ESP legitimizes emerging concepts through cutting-edge research, elevating champions, and challenging conventional wisdom.

Driven by a diverse team of academics, organizers, practitioners, and culture makers, the organization runs targeted issue campaigns, develops creative interventions, and convenes leaders to spur collective action. By winning concrete policy victories for communities in immediate need, ESP creates the conditions to actively shift the economic landscape.

By convening thousands through strategic briefings and marquee events, ESP has set a bold agenda for a more just political economy. Their advocacy secured over $1 trillion in direct family relief during the pandemic—including a pivotal federal campaign for the expanded Child Tax Credit—and modernized tax codes in over seven states. These cash-based interventions famously “defied gravity” by reducing poverty in the midst of a recession.

To address today’s cost-of-living crisis, ESP’s Affordability Framework diagnosed broken markets and broken incomes as twin drivers. They backed this analysis with a live Affordability Dashboard to track real-time economic pressures and launched the Affordability Campaigns Collaborative to unite advocates across issues. Across federal and state levels, ESP continues to advance policies that tackle corporate concentration, ensure tech/AI delivers for workers, address housing, promote public options, ensure tax fairness, and expand benefits access.

Beyond direct policy wins, ESP has fortified the field by investing over $25 million into groundbreaking research, grassroots coalitions, and narrative interventions that advance racial and economic justice. Through these combined efforts, they have moved once-radical ideas into the mainstream, championing a vision where individuals possess the agency to be the true authors of their own lives.

The Economic Security Project fosters a high-performance, remote-first culture rooted in accountability and growth. Committed to diversity and inclusion, ESP ensures its policies are informed by diverse lived experiences while investing heavily in professional development. ESP supports employee well-being through flexible remote work, regular office closures, and a five-year sabbatical program, balancing rigorous strategic planning with in-person connection and a spirited office culture.

Economic Security California (ESCA), an affiliate of the Economic Security Project, builds economic power for all Californians by fighting corporate consolidation and advancing cash policies so every resident has the freedom and stability to thrive. The organization has advanced a policy agenda that seeks to put money into the pockets of people who need it, through expanded tax credits and direct cash, while guarding against the forces trying to take money out, by curbing anticompetitive conduct by Big Tech and other concentrated corporate power. In Sacramento, Economic Security California Action, the sister organization to ESCA, has sponsored cutting edge legislation, including AB 325 to stop algorithmic price-fixing in housing and groceries, and SB 53 to require AI safety and security transparency and establish a public option for AI compute to prevent further market consolidation as AI reshapes the state’s economy, and AB 1776 (the COMPETE Act), to prohibit monopoly abuse.

Economic Security California believes in a state where every resident has the freedom and stability needed to thrive. California is the fourth-largest economy in the world and home to one in eight Americans, a state built on opportunity, innovation, and equity. However, too many Californians are locked out of that promise by corporate consolidation, an unfair tax system, and an economy that leaves working people behind. ESCA seeks to change that.

Requirements

The ideal candidate will be outcome-oriented and bring a deep commitment to ESCA’s mission. While no single candidate will bring every competency, strong candidates will offer many of the following desired attributes:

• Solid track record in leading projects and developing colleagues, and readiness to take on formal management of a diverse team.

• Deep knowledge of California’s policy landscape, and core issue areas, including cash policy, tax credits, antimonopoly and corporate concentration policy, tech/AI regulation, or public options.

• Extensive experience with the state legislative and budget process, demonstrated understanding of legislative strategy, and familiarity with California’s political landscape.

• Strong relationships across California’s legislative, philanthropic, and advocacy sectors, with a track record of driving inside-outside advocacy campaigns.

• Proven ability to manage budgets, lead high-performing teams, and drive strategic vision collaboratively in a fast-moving, virtual environment.

• Demonstrated success securing and growing institutional funding and major gifts support.

• A builder’s mindset, with experience scaling state affiliates or regional programs.

• Skilled organizational spokesperson with exceptional writing and public speaking abilities, anchored by a deep commitment to economic and racial justice.

How to Express Interest

To express your interest in this opportunity, please submit your resume and cover letter via the Maneva website (not the button below).

All inquiries and discussions will be handled with the utmost confidentiality. This position is available immediately, and applications will be reviewed on a rolling basis until the role is filled.

We look forward to connecting with you!

Description

IMPORTANT: This role can only be applied for via the Maneva Group website. Do not submit an application through this form or through other job board websites (e.g., LinkedIn Jobs, Indeed, ZipRecruiter, etc.).

Since its launch in 2024, ESCA has established itself as a leading voice for a fairer California economy — helping shape statewide fights to expand direct cash policies like guaranteed income and tax credits, and to curb the harms from corporate concentration, hold AI accountable — and has built a reputation as a strategic, credible, respected organization.

Building on a strong foundation, the Senior Director will expand Economic Security California’s team, portfolio, and state footprint while setting its long-term strategic and fundraising trajectory.

The role demands immediate credibility and strong relationships across California’s political, philanthropic, and advocacy sectors. The Senior Director will oversee key campaigns to put cash in people’s pockets through guaranteed income and refundable tax credits, while countering corporate concentration through antimonopoly action, AI regulation, and public options.

Additionally, the Senior Director serves as the primary architect of ESCA’s growth, driving an ambitious fundraising strategy and establishing a long-term vision for the organization’s expansion and impact.

Responsibilities

Programmatic Strategy and Leadership (50%)

• Drive the development and execution of ESCA’s state strategy across its three core strategies: provoke, legitimize, win.

• Set the strategic direction and oversee the development of ESCA’s policy agenda to address the affordability crisis by advancing cash policies and countering corporate concentration, building on organizational expertise in the areas of expanding tax credits, guaranteed income and benefits access; and curbing corporate concentration, monopoly conduct, regulating tech and AI and encouraging public options.

• Direct ESCA’s and ESCA Action’s work in Sacramento, utilizing legislative advocacy, strategic communications, coalition-building, and public events to cultivate legislative champions and engage new constituencies.

• Implement a multi-year strategy to build political power in California, identifying and engaging regional and grassroots partners, evaluating campaign opportunities, and tracking long-term progress.

• Serve as ESCA’s primary spokesperson to media and external stakeholders, leading a statewide narrative plan in partnership with ESP’s communications team.

• Collaborate with and contribute to national ESP leadership on federal campaigns, directing California-based execution to support broader national goals.

• Direct external consultants, lobbyists, and strategic advisors to align deliverables, expand capacity, and execute high-impact advocacy campaigns.

Organizational Leadership, Operations, and Growth (50%)

• Execute an ambitious fundraising strategy to fund ESCA’s annual budget, cultivating relationships with major donors, institutional funders, and prospective partners alongside ESP’s development team.

• Set and drive a long-term growth vision for ESCA, expanding its geographic footprint, programmatic scope, annual budget, and operational capacity.

• Manage a sustainable budget for ESCA, overseeing financial forecasting, expense management, and operational systems to support smart growth.

• Recruit, mentor, and retain a diverse, high-performing team of staff, fellows, and consultants. Manage direct reports, establish clear workflows, and foster professional development as the team expands.

• Serve as an active member of ESP’s Senior Leadership Team, modeling organizational values, breaking down departmental silos, and collaborating closely with national policy, communications, and operations leaders.

• Partner with ESP leadership staff to refine, scale, and strengthen the broader state affiliate model, positioning California as a blueprint for state-level economic justice work nationwide.

Location, Compensation, and Benefits

The Economic Security Project is a primarily virtual office with staff across the country. This position must be based in California with regular in person meetings with decision-makers and coalition partners, including maintaining a consistent presence in (with regular travel to) Sacramento.

The salary range for this position is $160,000-$195,000, dependent on factors such as experience and location. This role includes a comprehensive benefits package.

Overview

The Economic Security Project (ESP) advocates for ideas that build economic power for all Americans. To expand what’s considered possible and turn bold ideas into reality, ESP legitimizes emerging concepts through cutting-edge research, elevating champions, and challenging conventional wisdom.

Driven by a diverse team of academics, organizers, practitioners, and culture makers, the organization runs targeted issue campaigns, develops creative interventions, and convenes leaders to spur collective action. By winning concrete policy victories for communities in immediate need, ESP creates the conditions to actively shift the economic landscape.

By convening thousands through strategic briefings and marquee events, ESP has set a bold agenda for a more just political economy. Their advocacy secured over $1 trillion in direct family relief during the pandemic—including a pivotal federal campaign for the expanded Child Tax Credit—and modernized tax codes in over seven states. These cash-based interventions famously “defied gravity” by reducing poverty in the midst of a recession.

To address today’s cost-of-living crisis, ESP’s Affordability Framework diagnosed broken markets and broken incomes as twin drivers. They backed this analysis with a live Affordability Dashboard to track real-time economic pressures and launched the Affordability Campaigns Collaborative to unite advocates across issues. Across federal and state levels, ESP continues to advance policies that tackle corporate concentration, ensure tech/AI delivers for workers, address housing, promote public options, ensure tax fairness, and expand benefits access.

Beyond direct policy wins, ESP has fortified the field by investing over $25 million into groundbreaking research, grassroots coalitions, and narrative interventions that advance racial and economic justice. Through these combined efforts, they have moved once-radical ideas into the mainstream, championing a vision where individuals possess the agency to be the true authors of their own lives.

The Economic Security Project fosters a high-performance, remote-first culture rooted in accountability and growth. Committed to diversity and inclusion, ESP ensures its policies are informed by diverse lived experiences while investing heavily in professional development. ESP supports employee well-being through flexible remote work, regular office closures, and a five-year sabbatical program, balancing rigorous strategic planning with in-person connection and a spirited office culture.

Economic Security California (ESCA), an affiliate of the Economic Security Project, builds economic power for all Californians by fighting corporate consolidation and advancing cash policies so every resident has the freedom and stability to thrive. The organization has advanced a policy agenda that seeks to put money into the pockets of people who need it, through expanded tax credits and direct cash, while guarding against the forces trying to take money out, by curbing anticompetitive conduct by Big Tech and other concentrated corporate power. In Sacramento, Economic Security California Action, the sister organization to ESCA, has sponsored cutting edge legislation, including AB 325 to stop algorithmic price-fixing in housing and groceries, and SB 53 to require AI safety and security transparency and establish a public option for AI compute to prevent further market consolidation as AI reshapes the state’s economy, and AB 1776 (the COMPETE Act), to prohibit monopoly abuse.

Economic Security California believes in a state where every resident has the freedom and stability needed to thrive. California is the fourth-largest economy in the world and home to one in eight Americans, a state built on opportunity, innovation, and equity. However, too many Californians are locked out of that promise by corporate consolidation, an unfair tax system, and an economy that leaves working people behind. ESCA seeks to change that.

Requirements

The ideal candidate will be outcome-oriented and bring a deep commitment to ESCA’s mission. While no single candidate will bring every competency, strong candidates will offer many of the following desired attributes:

• Solid track record in leading projects and developing colleagues, and readiness to take on formal management of a diverse team.

• Deep knowledge of California’s policy landscape, and core issue areas, including cash policy, tax credits, antimonopoly and corporate concentration policy, tech/AI regulation, or public options.

• Extensive experience with the state legislative and budget process, demonstrated understanding of legislative strategy, and familiarity with California’s political landscape.

• Strong relationships across California’s legislative, philanthropic, and advocacy sectors, with a track record of driving inside-outside advocacy campaigns.

• Proven ability to manage budgets, lead high-performing teams, and drive strategic vision collaboratively in a fast-moving, virtual environment.

• Demonstrated success securing and growing institutional funding and major gifts support.

• A builder’s mindset, with experience scaling state affiliates or regional programs.

• Skilled organizational spokesperson with exceptional writing and public speaking abilities, anchored by a deep commitment to economic and racial justice.

How to Express Interest

To express your interest in this opportunity, please submit your resume and cover letter via the Maneva website (not the button below).

All inquiries and discussions will be handled with the utmost confidentiality. This position is available immediately, and applications will be reviewed on a rolling basis until the role is filled.

We look forward to connecting with you!

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.

We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.

This position is for an existing vacancy.

Reporting to the Chief Operating Officer, the Head of Customer Experience will define and execute Roofr’s post-sale customer strategy, leading Customer Experience team.

This leader will be responsible for building a future-focused organization that leverages AI, automation, and digital-first experiences to accelerate customer time-to-value, improve retention, and deliver world-class customer experiences at scale.

Success in this role requires an operator who can balance strategy and tactical execution to build high-performing teams, optimize processes, and partner cross-functionally with Product, Engineering, Sales, Marketing, and Revenue Operations to continuously optimize the end-to-end customer journey and create a cohesive experience across every customer touchpoint.

What you’ll get to do:

Build the Future of Customer Experience

• Develop and execute Roofr’s Customer Experience strategy aligned with our Product-Led Growth (PLG) and Product-Led Sales (PLS) models.
• Design a scalable customer journey that enables customers to achieve value quickly while creating a seamless experience across every customer touchpoint.
• Establish a customer-first culture focused on simplicity, speed, and measurable customer outcomes.
• Own the holistic customer experience across the post-sale lifecycle, identifying opportunities to improve the journey from onboarding through adoption, engagement, support, and retention.
• Create a consistent experience across digital, self-service, and human-assisted interactions.

Lead Customer Operations

Provide leadership and/or support across:

• Customer Support
• Onboarding & Customer Success ( Interim)
• Customer Retention ( Interim)

Develop leaders, build organizational capability, establish operational rhythms, and create clear performance metrics that drive accountability and continuous improvement.

Connect these functions into a cohesive Customer Experience organization, breaking down operational silos and ensuring customers experience a consistent journey regardless of how or where they engage with Roofr.

Drive AI & Automation

Champion the use of AI and automation to transform both the customer and employee experience.

Examples include:

• AI-enabled customer support
• Intelligent ticket routing and case management
• Automated onboarding workflows
• Digital customer education
• Self-service knowledge management
• Customer health monitoring
• Predictive churn identification
• AI-enhanced productivity tools for customer-facing teams
• Automated journeys that guide customers toward activation, adoption, and expansion

Continuously evaluate emerging technologies that improve efficiency while maintaining a high-quality customer experience.

Improve Customer Outcomes

Own and improve key customer metrics, including:

• Customer Retention
• Gross Revenue Retention (GRR)
• Customer Health
• Time to Value
• Product Adoption
• Customer Satisfaction (CSAT)
• Net Promoter Score (NPS)
• Support SLAs
• Resolution Time

Use customer insights and data to identify friction, improve onboarding, increase product adoption, and strengthen long-term customer relationships.

Partner Cross-Functionally

Serve as the voice of the customer across the business by partnering closely with:

• Product, Engineering, Sales, Marketing, Revenue Operations, Finance
• Translate customer feedback into actionable recommendations that influence product strategy, operational improvements, and customer experience initiatives.
• Partner with Product and Engineering to identify and address experience gaps within the product itself.
• Bring a holistic view of customer behavior, needs, and friction points to cross-functional planning and prioritization.

Build for Scale

• Develop scalable systems, processes, and operating models that support rapid company growth.
• Create dashboards, forecasting models, workforce planning, and operational KPIs that provide visibility into customer performance and organizational health.
• Connect customer behavior, product usage, support interactions, onboarding progress, and retention signals to identify opportunities for improvement.
• Build feedback loops that translate customer insights into improvements across people, processes, product, and technology.

Drive Holistic Customer Journey Optimization

• Map and measure key customer journeys to understand where customers experience friction, where they derive value, and where Roofr can proactively improve the experience.
• Prioritize journey improvements based on customer impact, business value, and scalability.
• Establish a culture of continuous experimentation and optimization, using data and customer feedback to test, learn, and improve the customer experience over time.

What You’ll Bring to the Role:

• 10+ years of experience leading Customer Experience, Customer Success, Customer Operations, or Support organizations within a B2B SaaS company.
• 5+ years leading multiple customer-facing functions through managers and senior leaders.
• Experience supporting SMB customers in a Product-Led Growth (PLG) and/or Product-Led Sales (PLS) environment.
• Demonstrated success improving customer retention, customer satisfaction, and operational efficiency.
• Experience implementing AI and automation to improve customer outcomes and team productivity.
• Strong understanding of onboarding, customer support, customer lifecycle management, and digital customer engagement.
• Experience owning or optimizing end-to-end customer journeys across multiple customer-facing functions and touchpoints.
• Proven ability to build scalable processes and high-performing teams in high-growth environments.
• Strong analytical and data-driven decision-making skills.
• Exceptional executive presence and cross-functional leadership.

Who You Are:

• Awareness that strategic clarity comes from a deep understanding of customers, products, teams and processes. You become decisive through deliberate learning and bring a growth mindset to every role.
• Experience scaling a Customer Experience organization and innovating to solve problems.
• Experience partnering closely with Product and Engineering to improve customer adoption and product usability.
• You think beyond individual functions and see the customer experience as one connected journey rather than a series of departmental handoffs.
• You naturally look for friction across the customer lifecycle and bring teams together to solve the underlying problem.
• You are deeply customer-centric and use a combination of qualitative feedback, behavioral data, and business metrics to understand what customers need and where the experience can improve.
• Familiarity with platforms such as Intercom, Gainsight, Salesforce, HubSpot, Gong, or similar customer technologies.
• Experience designing digital-first customer journeys and self-service customer experiences.
• Strong understanding of SaaS metrics including GRR, churn, customer health, adoption, and customer lifetime value.

Success in Your First 12 Months

• Establish a unified Customer Experience strategy across Support, Onboarding, and Retention.
• Map and establish a clear view of the end-to-end customer journey, including key moments that matter, friction points, and opportunities for optimization.
• Reduce customer effort by implementing AI-enabled support and automation.
• Improve onboarding efficiency and accelerate customer time-to-value.
• Increase product adoption and customer engagement.
• Improve customer retention and satisfaction metrics.
• Establish measurable customer journey KPIs and feedback loops that enable continuous optimization.
• Build scalable operating processes and dashboards that support Roofr’s continued growth.
• Strengthen cross-functional partnerships that elevate the voice of the customer throughout the organization.

Compensation Band: $200-250k CAD

Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.

🏠 What we offer (US + Canada)

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

🏝️ Vacation/Paid Time Off:

• 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!
• 1 Friday off per month (we call those our laundry days!)
• Company wide paid shutdown for the week between Christmas and New Years
• Flexible time off
• 80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada
• RRSP/401k match
• Generous Parental Leave policy

🤝 Perks:

• We host an annual company retreat with great team building activities
• Ample learning and development opportunities to continue growing your career
• Home office setup stipend
• Internet and phone allowance
• Remote first culture
• Weekly Friday paydays!

🤖 AI Notice

At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.

Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.

And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️

⚠️ Important Notice

We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.

To ensure your application is legitimate, please apply directly through our official careers page: https://roofr.com/careers.

If you receive any suspicious messages or have questions, reach out to us at talent@roofr.com.

Your safety and security are important to us — thank you for your vigilance!

Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

About Pluribus Digital:

Join us and do work that matters. Use your skills to improve how your government serves the public! Pluribus partners with government customers to design, develop, and deliver impactful digital products. We are a hands-on digital services consultancy – part technologists, part change agents, and all heart. We employ modern best practices to improve public health and benefits, regulate the financial industry, grant citizenship and asylum, and provide secure identity and access management.

About the Role:

The Director of Software Engineering will report to the Chief Operating Officer. This is a leadership position responsible for managing individual contributors and other managers while also serving as a practitioner on client work. You play a crucial role in talent development, technical strategy, and cross-team collaboration while ensuring our teams deliver software solutions using modern technologies and best practices. As a technical expert, your primary work may not be hands-on-keyboard. You connect the dots between business, team, project, and technology needs. You identify and mitigate risks and provide solutions.

What you will do:

• Lead and support a culture of innovation, collaboration, and continuous improvement within the Software Engineering capability.
• Establish and track OKRs and KPIs to measure success in company-wide Software Engineering initiatives.
• Act as a fractionally billable practitioner on one or more projects, staying connected to hands-on software engineering challenges.
• Ensure technical excellence and adoption of best practices across our programs.
• Support technical solutions, proposal development, and market research efforts.
• Oversee hiring, succession planning, and staffing strategy, working closely with the Chief Operating Officer and the Talent team.
• Drive talent development through practice community meetings, training, and mentorship opportunities.
• Manage bench time utilization, ensuring career growth opportunities for team members.
• Collaborate with other directors to ensure high-level cross-capability engagement.

What you will bring:

• Must be able to obtain and maintain a Public Trust Clearance.
• Must have experience managing managers of a 40+ person group within a consulting organization.
• Bachelor’s degree in any discipline or equivalent demonstrated experience.
• 10+ years of software development team leadership and people management, showing a progression of increased responsibilities over time.
• Experience developing success indicators and goals for software engineering teams (as appropriate to project and environment).
• Experience partnering with product, UX, and cloud engineering peers across teams and programs.
• Experience growing talent through hiring, mentoring, and hands-on career development in alignment with a career model.
• Expertise in legacy software modernization and architecting applications for the cloud.
• Expertise in Agile & DevSecOps-based delivery.
• Expertise in technical writing, presentation writing, and proposal development.

BONUS:

• Experience delivering on public sector projects.
• Certifications in Agile software development methodologies.
• Certifications in cloud platforms and related technologies.

Why Pluribus May Be a Fit for You

• We are purpose driven. We support missions and products that serve the public good, and where our focused capabilities positively impact those mission outcomes. We bring a consultative approach to partner with our government customers and help them succeed as change makers.
• Pluribus is a calm company. We are knowledge workers. People do their best work when they are not rushed by artificial urgency or drained by a culture of facetime and workaholism. By having confidence in our people, we can get more done at better quality. When real crunch time comes, we are not already stretched to the limit.
• We are stronger because of the variety of skills and personal backgrounds of our team. We hold ourselves accountable with annual reporting on diversity statistics. As a woman owned and led company, diversity, equity, and inclusion is woven into all aspects of the organization.

Compensation & Benefits

• Pluribus Digital offers a competitive salary that is determined at the time of offer. We are hiring for multiple levels under this job posting. Compensation will be based on experience and qualifications, with salary ranges aligned accordingly. If a candidate is a strong fit at a more junior or senior level to what is outlined here, we will assess them accordingly and apply the appropriate salary range during the hiring process. The range for this specific role is from $190,000 - 205,000 depending on experience. Salary is augmented with opportunity to earn annual bonus and medical/dental/vision benefits, PTO, company paid life insurance and a generous 401k match program. Details on benefits can be found here: https://pluribusdigital.com/content/join/benefits.

Help Us Build The Future of Travel

At Airalo, we make it easier for people to stay connected wherever they travel. As the world’s first eSIM store, we help millions of travelers access mobile data in over 200 countries and regions.

We’re a fully remote team of 400+ people across 60+ countries, building a product used at a global scale every day. Work here is structured but fast-moving, with clear ownership and the space to make decisions without unnecessary layers.

For many people joining us from the UK, it’s the combination that stands out: transparency, meaningful autonomy, and the ability to do high impact work without in office constraints.

Your Next Destination

• Location: Remote, anywhere in the UK.
• Contract: Full-time, permanent.
• Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
• Languages: English is our main working language day to day, so you’ll need to be comfortable communicating in it both in meetings and async.

Curious what it’s actually like to work at Airalo? We’ve put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:

• Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
• Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
• Life at Airalo · United Arab Emirates: https://airalo-public.notion.site/life-at-airalo-united-arab-emirates

Airalo is looking for a Senior Director, Brand to own our global brand strategy and lead the team that brings it to life across every market and every product line — B2C, B2B, and B2B2C. Reporting to our Chief Marketing Officer, you’ll sit on the marketing leadership team, own the brand P&L conversation, and lead a multi-disciplinary team spanning brand management, creative, and brand systems.

This is a senior leadership role: you’re not just executing brand strategy, you’re setting it, building the team and structure to scale it, and developing the next generation of brand leaders underneath you.

What You’ll Do:

Brand Strategy & Vision

• Own Airalo’s global brand strategy and roadmap, grounded in a deep understanding of users, market trends, competitive landscape, and category data.
• Set brand direction, product launch strategy, and go-to-market plans across all active regions (APAC, Arabia & Africa, Europe, North & South America).
• Represent brand at the marketing leadership table — advising the CMO and cross-functional leaders (Product, Growth, Partnerships) on brand implications of major decisions.

Team Leadership & Development

• Lead and grow a team of Brand Managers, Creative leads, and Brand Systems specialists across regions and time zones.
• Recruit, coach, and develop your team’s managers, building bench strength and a clear path for their own progression into leadership.
• Own team structure and resourcing decisions as the function scales.

Brand Performance & Governance

• Monitor and analyze brand and category performance, market penetration, and new user acquisition, including competitive benchmarking against forecast.
• Own brand tone of voice, guidelines, and governance across every channel and market, ensuring consistency at global scale.
• Report brand health and performance to senior leadership, translating data into clear action plans.

Brand Experience & Execution

• Direct internal teams and creative agencies to build fit-for-purpose toolkits (copy, digital, social, eCommerce, in-store/activation) and guide local delivery teams on execution.
• Own content marketing strategy — driving traffic, engagement, lead generation, retention, and brand awareness across email, social, blog, and other owned channels.
• Champion big ideas at key user touchpoints, including promotions and campaigns.

What you’ll bring:

• 10+ years of brand/marketing experience in product-led, hyper-growth, fast-paced B2C, B2B, and/or B2B2C environments, including 7+ years leading and scaling brand or marketing teams.
• Proven track record building and scaling brand functions and teams across regions/time zones in a highly competitive category.
• Strong track record partnering with senior leadership (CMO/C-suite level) and influencing cross-functional strategy across brand, growth, product, and operations.
• Excellent communication and executive presence, including group presentation and public speaking.
• High-quality judgment, end-to-end thinking, and strong analytical rigor.
• Strong ownership and entrepreneurial drive; comfortable with ambiguity and complexity.

£117,500 - £158,500 a year

At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍

📍 UK: £117,500 - £158,500

Your Home Destination: 🛫 Specific salary ranges used in offers are determined by where you reside. We’re committed to discussing these ranges openly during your first call with our Talent to ensure we’re aligned for takeoff! 🎒✨

Why People Join Us In the UK

We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.

Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There’s trust to own what you do, space to focus without constant layers of process, and a clear sense of what you’re responsible for from day one.

As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.

Before You Hit Apply

By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy

We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.

At Airalo, we use AI-assisted tools as part of our recruitment process. Your application will be reviewed using tools that help our recruiters analyze and organize CV information. These tools support, but do not replace, human judgment; all hiring decisions are made by humans. If you progress to an interview, we may use tools to generate AI-assisted notes -  you can opt out of these. For more information on how we handle your data, please see our Privacy Policy: https://www.airalo.com/more-info/privacy-policy.

Our client, a rapidly growing, AI-enabled diagnostic imaging company, is seeking a Vice President, Legal to play a key leadership role within its legal function. The company is building a new model for diagnostic imaging that combines exceptional physicians, proprietary technology, artificial intelligence, and comprehensive operational support to deliver high-quality diagnostic care at scale.

This is a highly visible, hands-on position that will partner closely with senior leadership and teams throughout the organization. The Vice President, Legal will report to the CEO/Co-Founder and have broad responsibility across healthcare regulatory and commercial matters, while also serving as a generalist on a range of additional legal issues.

Key Responsibilities:

• Lead and negotiate a wide range of commercial agreements with hospitals, health systems, physician groups, imaging centers, vendors, technology partners, and other strategic counterparties.
• Draft and negotiate agreements involving professional and diagnostic imaging services, technology and software, data use, business associate relationships, strategic partnerships, procurement, and other commercial matters.
• Advise the business on a broad range of healthcare regulatory matters, including Anti-Kickback, Stark Law, HIPAA, FDA-related issues, physician arrangements, and other state and federal requirements relevant to the company’s operations.
• Partner with clinical, product, technology, and business teams to assess regulatory issues associated with new services, products, partnerships, and the company’s use of artificial intelligence and other healthcare technology.
• Provide practical, business-oriented legal advice that helps the company achieve its objectives while appropriately managing regulatory, contractual, and operational risk.
• Serve as a broad legal resource to the organization on other matters as needed, including employment, corporate, governance, compliance, and general business issues.
• Develop scalable legal processes, templates, and playbooks and manage outside counsel strategically where specialized expertise is required.

Qualifications:

• J.D. from an accredited law school and active membership in good standing with at least one U.S. state bar.
• 12+ years of relevant legal experience, with meaningful experience in healthcare, digital health, medical technology, healthcare technology, or another highly regulated industry.
• Strong healthcare regulatory experience, including familiarity with Anti-Kickback, Stark Law, HIPAA, FDA-related issues, or other legal requirements applicable to healthcare providers and healthcare services.
• Significant commercial contracting experience and the ability to independently structure, draft, and negotiate sophisticated business agreements.
• Experience working with hospitals, health systems, physician organizations, healthcare providers, or healthcare technology companies is highly desirable.
• Experience advising on AI, medical technology, digital health, or other regulated technology is a plus, but not required.
• Broad legal judgment and comfort handling or overseeing a variety of general corporate, employment, compliance, and other business matters.
• Strong business acumen, excellent communication skills, and the ability to provide clear, practical advice in a fast-moving environment.

The ideal candidate is a sophisticated, business-minded healthcare lawyer who is equally comfortable navigating regulatory questions and helping the business get important commercial deals done. This person will be pragmatic, collaborative, intellectually curious, and comfortable operating as a broad-based legal advisor rather than a narrow subject-matter specialist.

Our client is targeting abase salary range of around $340,000–$350,000 depending on experience. The position is also eligible for an annual bonus and a meaningful stock grant as part of the overall compensation package.

This is an exceptional opportunity to join a rapidly scaling healthcare technology company that is rethinking how diagnostic imaging is delivered. The Vice President, Legal will have the opportunity to work on a compelling mix of healthcare regulatory, commercial, technology, and general business matters while partnering closely with senior leadership and helping shape the company’s continued growth.

Solutus has been selected as the exclusive representative for this search. Candidates applying directly to our client will be redirected to Solutus for consideration.

Ref. #988-SLS

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Tailscale

Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

About the Role

Tailscale is looking for a Director, APAC Go-to-Market to build and lead our GTM business in Asia Pacific, starting from Singapore.

APAC represents an important growth opportunity for Tailscale. We have strong conviction in the region and are looking for a leader who can turn that opportunity into a meaningful, durable business: building pipeline and revenue, developing a strong partner ecosystem, winning strategic customers, and building the team we need to scale.

We are looking for someone who has built a region before and wants to do it again from scratch. You will set the APAC go-to-market strategy, determine where and how we invest, recruit and lead our initial regional team, and be directly accountable for commercial results. You will have significant autonomy to determine what Tailscale needs to win in the region.

You will also be a hands-on commercial leader. You’ll spend time with customers and partners, help shape and close our most important opportunities, and develop a deep understanding of how technology companies need to go to market differently across APAC. You’ll bring those insights back to our global Sales, Marketing, Product, and Engineering teams and help Tailscale become a truly global company.

In this role, you will be able to hire the team you need to succeed. We suspect that will include Sales Development, Account Executives, Solutions Engineering, Customer Engineering, and Partner Marketing, but ultimately we will be open to your recommendation based on expertise. These hires will report directly to you with dotted lines to functional departments in North America and EMEA. You’ll lead that team as a region, while working closely with their functional counterparts elsewhere at Tailscale. This role will report to Tailscale’s President, Kevin Kotecki.

Key Responsibilities

• Own the APAC number. You will be accountable for regional pipeline creation and revenue growth. Establish clear targets, build the plan to reach them, maintain strong forecasting and pipeline discipline, and continuously adjust our approach based on what the data and the market tell us.
• Build and execute Tailscale’s APAC go-to-market strategy. Determine which markets, customer segments, use cases, and routes to market offer the greatest opportunity for Tailscale. Translate global company strategy into a focused regional plan while recognizing that what works in North America or Europe will not always work in APAC.
• Build a high-performing regional GTM organization. Recruit, lead, and develop exceptional sellers and other customer-facing talent in the region. Build a team that operates as one APAC organization while remaining tightly connected to its global functional counterparts. Create the culture, operating rhythms, and accountability required for a small regional team to move quickly and perform at a high level.
• Lead from the front with customers. Personally engage in Tailscale’s most important opportunities in the region. Build relationships with senior technical and business leaders, help the team navigate complex enterprise sales cycles, and serve as executive sponsor for strategic customers. Stay close enough to the market to know why we are winning, why we are losing, and what needs to change.
• Build Tailscale’s presence in the region. Establish Tailscale as a credible and increasingly visible technology company in APAC. Represent Tailscale with customers, partners, at industry events, and within the broader technology ecosystem. Develop the relationships and market intelligence that allow us to identify opportunities earlier than we otherwise would.
• Be the voice of APAC inside Tailscale. Build a strong point of view on regional customers, competitors, partners, buying behavior, and market dynamics. Bring that perspective into company decisions about product, packaging, marketing, partnerships, and future investments.
• Build the region for the long term. We expect the shape of our APAC organization to evolve considerably. Identify what capabilities and investments we need next, make thoughtful resource tradeoffs, and build systems that can scale beyond the first phase of the Singapore office.

What We Are Looking For

• Significant experience in enterprise technology go-to-market, with meaningful experience leading Sales or a broader GTM organization across APAC.
• You have done this before . You have helped build or materially scale an APAC business rather than only operating within an already mature regional organization.
• A proven track record of owning and exceeding meaningful pipeline and revenue targets in a B2B technology business.
• Deep familiarity with the APAC technology market and experience operating successfully across multiple countries and cultures, with particularly strong knowledge of Singapore and Southeast Asia.
• Established relationships within the regional channel and partner ecosystem, along with a track record of turning those relationships into measurable commercial outcomes.
• A strong network of exceptional GTM talent in the region. You know what great sellers and SEs look like and have demonstrated that you can attract them to work with you.
• Experience leading complex enterprise opportunities personally. You are comfortable moving from regional strategy and forecasting into a customer meeting or deal review and materially improving the outcome.
• Experience selling highly technical products to sophisticated buyers. Experience with infrastructure, networking, security, developer tools, cloud, or adjacent enterprise technology is particularly relevant.
• Strong commercial judgment and analytical ability. You understand pipeline mathematics, forecasting, unit economics, market prioritization, and where to invest limited resources to produce the greatest return.
• Strong cross-functional leadership skills. You can lead a regional team while partnering effectively with global Sales, Marketing, Product, Engineering, Customer Success, Finance, and Operations teams that you do not directly manage.
• Excellent written and verbal communication and strong executive presence with customers, partners, candidates, and internal leaders.
• A builder’s mindset. You are comfortable with ambiguity, limited infrastructure, and changing plans, and you know how to introduce enough process and structure to improve execution without slowing the organization down.
• High agency and low ego. You are willing to personally do the work required to establish the region while simultaneously building an organization that will eventually make you less central to every decision.
• A strong perspective on how technology GTM is changing in the age of AI and what those changes mean for winning customers and building partnerships in APAC.

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire’s base salary. Individual offers may vary based on experience and skill set.

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

What We Offer

• An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
• Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
• Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).

Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.

Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.

Please be aware that legitimate emails from Tailscale’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.