Impact• In this role, you will help NIQ create a more connected and effective approach to talent strategy, performance and growth.

Description

Sprout Social is looking to hire a Director, Engineering - Artificial Intelligence to join our engineering team. This leader will report to the Senior Vice President, Engineering. The key focus of this role is to help build and execute our platform-wide AI strategy. As a member of Sprout’s Engineering leadership team, this leader will also facilitate strong collaboration across the engineering, product management and product design organizations.

Why join Sprout’s Engineering team?

Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and engagement functionality, customer care solutions, influencer marketing, connected workflows, and business intelligence. We’re actively working to intuitively weave AI throughout our products, enabling organizations to work smarter, unleash their creativity, and maximize the business impact of social media–that’s where you come in!

With collaborative, cross-functional teams spanning front-end, back-end, applied science, and ML Ops, our team is a place to sharpen your craft and solve hard problems alongside some of the smartest people in the industry. As a Director of Engineering, you’ll operate at “tech-giant” scale, leading engineers and technical leaders while partnering closely with Product, Design, Data Science, and other teams to shape strategy and deliver against a shared roadmap. You’ll provide leadership across architecture, system design, engineering execution, and talent development, while helping define how our products, platforms, and services interconnect and scale. You’ll also join an empathetic Engineering Leadership team committed to helping each other grow, raising the bar for engineering excellence, and supporting our teams in delivering world-class products.

What you’ll do

• As a Director, you will be a key member of the AI leadership team and be responsible for building high-functioning teams of applied AI/ML scientists and engineers and steering them to iteratively deliver quality results.
• You’ll lead the engineering team building foundational AI/ML products that will be used across our entire product suite and customer base.
• You will partner closely with the VP, Engineering and your leaders to chart the strategic growth of the current team, defining and building new teams and helping to steer architecture and product direction.
• Relying on your experience in building and maintaining highly scalable, reliable, distributed AI products and leading applied science teams, you’ll lead teams to iteratively deliver quality software.
• You will guide the team through complicated product and technical roadmaps, and partner with product management and design to align on the strategy for your teams and support its execution.
• You’ll grow your team of engineers and applied scientists by example with effective feedback, coaching, and career development.

What you’ll bring

We’re looking for a collaborative, pragmatic, highly motivating Engineering leader to help our AI team succeed and invest in the right capabilities to improve our customer experience and impact through AI and machine learning. If you confidently lead teams to solve hard problems, push them to learn from and teach each other, and work across functions and teams to get your teams to deliver,  we’d love to talk with you!

The minimum qualifications for this role include:

• 7+ years of experience building and supporting products in a production environment
• 7+ years in software development, including several years leading teams and managing through leaders, with a track record of building sustainable, high-performing team structure.
• Experience leading engineering teams building AI/ML or agentic products, including partnering with or leading applied scientists and AI/ML engineers.
• Recent, direct experience (typically the last 2-3 years) leading or closely driving the development of modern AI products, agentic or LLM-based systems, evaluation and quality, built on foundation models. We care more about the depth and recency of your AI-product experience than the number of years.

Preferred qualifications for this role include:

• Direct experience leading a mixed team of applied scientists and AI/ML engineers, and an understanding of how to lead research-inflected work, evaluation, model judgment, and quality, alongside product engineering.
• Demonstrated experience developing and scaling high-performance teams through hiring and coaching of engineering leaders, applied scientists, and AI/ML engineers
• Experience at a SaaS or product company that made a meaningful AI pivot or shift in product direction.
• Experience aligning a team’s focus and vision towards the most impactful work across a complex product suite to meet the needs of a diverse, global customer base
• Track record of influencing and aligning stakeholders across different points of view or functions, to drive successful outcomes
• Experience developing enterprise-level distributed applications using Python, Java, distributed queuing systems, etc.
• Experience developing systems to deploy, manage, evaluate, and serve machine learning models and agentic products at scale
• Experience with generative AI, including open source and third party solutions (e.g., OpenAI)

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Experiencing Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
• Learning the current state of AI and machine learning at Sprout and future product and technical roadmaps
• Meeting your team in 1:1s to understand what’s working, what’s not, and gathering learnings to implement into your role
• Establishing relationships with other engineering, product and design leaders and identify areas of opportunity

Within 3 months, you’ll start hitting your stride by:

• Participating in architectural discussions and decisions, bringing an informed industry perspective to ask the right questions and guide your team toward successful outcomes
• Assuming management of the AI team’s engineering leaders. Meeting with them regularly and providing them with direct, constructive feedback on their work, as well as formulating career growth plans
• Participating in quarterly planning and roadmap processes and helping your team shape the technical roadmap for long-term success
• Getting acclimated to the hiring process and partner with your leaders to establish a staffing plan and process for the teams
• Helping your team and leaders improve processes and team rituals
• Building relationships with our infrastructure, product, go to market, legal, and support teams and identify ways your teams can be more proactive and effective.

Within 6 months, you’ll be making a clear impact through:

• Guiding and proactively evaluating your team’s execution on a major feature launch.
• Understanding the business goals and helping the team proactively focus on the right problems while balancing technical debt, bugs, and product features with measurable results
• Leading the performance review and career band calibration process for your team and coach your leaders through performance conversations with their direct reports
• Partnering with the VP, Engineering, product and design teams to evangelize our AI and ML technical and product vision with internal and external stakeholders
• Becoming an expert in our approach to AI and to confidently speak to ever-changing trends, new product features and platform enhancements to internal and external stakeholders

Within 12 months, you’ll make this role your own by:

• Continue to develop your team, both personally and professionally, and having development plans in place for your team to hold them accountable
• Serving as Sprout’s bridge to the broader AI/ML industry by staying current on emerging trends and technologies and proactively bringing that outside perspective into the team’s strategy and roadmap
• Being recognized as a subject matter expert and leader in artificial intelligence and machine learning at Sprout
• Surprise us! Use your unique ideas and abilities to change our AI capabilities in Sprout in beneficial ways that we haven’t even considered yet

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program:

• Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
• Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
• Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
• Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
• Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
• Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
• Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
• Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.

* This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our current hiring range for this role: $263,900 – $319,000 annually. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.

We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth potential available as you progress in your role.

We have two geographic pay zones in the United States:

Zone 1 (New York, California, Washington): $290,300 – $435,500

Zone 2 (All other US states): $263,900 – $395,900

These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity - race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We’ll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation).

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social’s Affirmative Action Statement.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.

#LI-REMOTE

Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout’s Global Applicant Privacy Notice.

Who we are

At Domino, we build software that helps the largest, AI-driven organizations build and operate advanced data science and AI solutions at scale. Our platform integrates a streamlined model development environment, MLOps capabilities, and novel features for collaboration, reuse, and reproducibility — all of which make data science teams more productive, reduce time to value, and ensure compliance. Our customers — like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy — are using our software to solve some of the most important challenges in the world, such as developing new medicines, securing our financial markets, or protecting our country. Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading investors, we have been in business for a decade but are still a small team operating with the spirit of a startup. Especially in the world of AI today, we believe that the future is still being invented — and we want to be the ones building it. For more information, visit www.domino.ai

What we are building

The Cloud Operations team at Domino is building the operating capability that helps us safely and reliably manage a growing fleet of customer cloud environments.

As Domino’s cloud footprint grows, we want routine production operations to become increasingly standardized, observable, and easy to execute safely. Cloud Operations sits at the intersection of Customer Experience, Platform Services, Support, and SRE, taking ownership of the day-to-day operating system around cloud changes while partnering with engineering teams to continually improve the underlying tooling.

This is a founding role with an opportunity to shape how the function works. You will help turn recurring production work into clear, repeatable operating paths; identify where better tooling or automation can remove operational friction; and create a model that can scale without requiring engineering involvement in every routine change.

What your impact will be

• Establish and help shape Domino’s Cloud Operations capability, creating clear ownership and operating practices for routine production changes across our cloud environments.
• Build an initial service catalog for our most common operations, with clear procedures, risk boundaries, verification steps, rollback paths, and escalation points.
• Take hands-on ownership of appropriate cloud operations and recurring campaigns while ensuring work is carried through verification and completion.
• Reduce the amount of routine operational work that requires ad hoc involvement from Platform Services and SRE engineers.
• Partner closely with Platform Services, SRE, and Support to identify recurring friction and turn it into improvements in automation, tooling, documentation, and self-service.
• Improve visibility into how Cloud Operations is performing through useful measures such as operational volume, exceptions, verification time, engineering escalations, and paved-road coverage.
• Help build the operational controls and evidence practices needed as Domino supports increasingly complex and regulated customer environments.
• Leave the service easier to operate than you found it: recurring problems should increasingly become standardized, automated, delegated, or eliminated rather than simply handled faster.

What we look for in this role

• Experience working with production cloud or SaaS environments in roles such as Cloud Operations, Production Operations, Site Reliability Engineering, Platform Operations, DevOps, Application Operations, or a similar technical operations function.
• Familiarity with cloud-native technologies and concepts. Experience with AWS and Kubernetes is especially useful, but we care more about your ability to understand production systems and make sound operational decisions than expertise in every technology we use.
• Experience taking recurring or loosely defined operational work and helping make it more structured, documented, and repeatable.
• Strong operational judgment: you can follow a known path confidently, recognize when reality no longer matches the procedure, and know when to stop, investigate, or involve an engineering partner.
• Comfort using logs, monitoring, deployment output, configuration, and other technical signals to understand the state of a system and communicate effectively with the engineers who build it.
• A systems mindset. You look beyond solving today’s request and ask whether repeated work can be simplified, standardized, automated, or avoided altogether.
• Strong ownership and follow-through, including attention to verification, documentation, and closure after a production change has been executed.
• Ability to collaborate across engineering and customer-facing teams, make unclear ownership visible, and help turn operational problems into actionable improvements.
• Clear written and verbal communication, particularly when documenting procedures, explaining risk, coordinating changes, or escalating exceptions.
• You do not need to be a dedicated software or platform engineer. Some scripting or infrastructure-as-code experience is helpful, but this role is primarily about technical operations, sound judgment, service ownership, and continuous improvement.

What we value

• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply
• We value a growth mindset. High-performing creative individuals who dig into problems and see the opportunities for success
• We believe in individuals who seek truth and speak the truth and can be their whole selves at work
• We value all of you that believe improving is always possible. At Domino, everything is a work in progress – we can do better at everything
• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company

#LI-Remote

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You’re humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

What you’ll do

As Manager, Sales Development, you will own and scale Airwallex’s outbound sales development function in one of our key growth markets. This is a hands-on leadership role for someone who enjoys building as much as managing. You’ll develop the outbound strategy for Israel, coach and mentor SDRs to become exceptional prospectors and commercial talent, and establish the processes, tools and operating rhythms required to consistently generate high-quality pipeline. You’ll partner closely with Account Executives, Marketing and Revenue Operations to sharpen our go-to-market strategy and build a repeatable pipeline-generation engine for Israel.

Responsibilities:

• Own and evolve the outbound SDR strategy for Israel, including ICPs, target accounts, vertical prioritization, messaging, sequencing and multichannel prospecting.

• Lead, mentor and develop SDRs, providing hands-on coaching across cold calling, messaging, research, qualification, objection handling and opportunity creation.

• Build and scale the SDR function, including hiring, onboarding, performance management and career development as the team grows.

• Own pipeline-generation targets and funnel performance, using data across activity, conversion, opportunity quality and pipeline coverage to continuously improve results.

• Partner closely with Account Executives and Marketing on territory strategy, qualification, campaigns, events and vertical-specific initiatives.

• Establish high-performance operating rhythms across call coaching, pipeline reviews, enablement and team execution.

• Champion effective use of Salesforce, Outreach, Sales Navigator, data, call intelligence and AI tools to improve SDR productivity and performance.

Who you are

We’re looking for a hands-on sales development leader who combines strong people leadership with a builder mentality and is equally comfortable coaching SDRs, analysing funnel performance and improving outbound strategy.

Minimum qualifications:

• 5+ years of experience in sales development or outbound sales, including 2+ years leading SDR/BDR teams, ideally within a high-growth SaaS, fintech, payments, or technology environment.

• Proven track record of building high-quality pipeline and coaching SDRs to consistently meet or exceed their targets.

• Experience hiring, onboarding and performance-managing SDRs and building or significantly improving an outbound motion.

• Strong analytical skills and experience managing performance through conversion, qualified pipeline and pipeline coverage, not activity alone.

• Hands-on proficiency with Salesforce and sales engagement platforms such as Outreach or Salesloft.

• Fluent Hebrew and English, with strong communication skills and the ability to thrive in a fast-moving environment.

Preferred qualifications:

• Experience prospecting, selling or developing business in the Israeli market, with a strong understanding of the local business landscape and communication style.

• Previous experience in fintech, payments, financial services or complex B2B technology.

• Experience building or scaling an SDR function and using modern sales technology and AI tools to improve targeting, coaching and productivity.

Why Airwallex

At Airwallex, you’ll have the ability to make an impact in a rapidly growing, global fintech. We offer a competitive salary plus valuable equity. We create a great environment for our people with a collaborative open office and a fully stocked kitchen, regular team‑building events, and the freedom to be creative.

Location and ways of working

• Role based in Tel Aviv, with a hybrid setup (minimum 3 days per week in office).

• Occasional travel for client meetings and events.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

About FINN Partners

FINN Partners is a fast-growing, global independent marketing agency recognized for its bold ideas and collaborative spirit. Our expertise spans integrated marketing, media, and creative services, offering clients a unified team focused on business and brand growth. The Performance Media team leads performance strategy across paid search, social, programmatic, and audience insights, while the Brand Media team leads brand strategy across narrative and channel selection. The two teams build every media plan together, aligned to a single business outcome. Media joins client engagements at the earliest stages, working alongside strategy and creative to develop one integrated campaign.

Position Summary

As Director of Brand Media, you will own brand media strategy across the agency’s client roster, leading upper-funnel channel selection, narrative development, and innovation partnerships. You will build every media plan in lockstep with the Performance Media team, ensuring brand and performance are planned as one connected, interdependent system.

You will manage and develop the Brand Media team, own new business planning for brand media, and represent FINN’s media perspective and point of view externally. You will surface media landscape insights and media channel context in the strategy brief, shaping how campaigns come to life from the outset.

What You’ll Do

• Lead brand media strategy and channel selection across multiple client accounts, ensuring narrative and channel choices connect directly to business objectives
• Partner with the Performance Media team to build every plan as one integrated system, aligned to a single business outcome
• Champion integration between Brand Media, Account, Strategy, and Creative teams throughout client planning and development
• Interrogate the client brief, evaluating whether it’s asking the right questions and grounded in the right audiences and objectives
• Lead relationships and negotiations for custom media vehicles, sponsorships, franchise opportunities, and emerging partnership formats
• Develop thought leadership and market perspective applicable across clients, establishing a distinct FINN point of view
• Represent FINN’s media expertise externally, including client presentations, new business pitches, panels, and industry platforms
• Lead new business planning for brand media, partnering with senior media colleagues on client retention
• Champion the use of AI and automation across planning, strategy development, and reporting
• Manage and develop the Brand Media team: interview, hire, delegate, mentor, conduct performance reviews, and recommend compensation decisions
• Evaluate staff development needs in terms of rotation and promotion, ensuring role definition keeps pace with the team’s growth
• Coordinate with Account leads on day-to-day client direction, while retaining ownership of your team’s development, performance management, and discipline standards

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of media, brand strategy, advertising agency, client-side, or publisher-side experience
• Proven experience leading brand media strategy and channel planning across multiple accounts
• Experience across brand channel formats: premium video (linear/CTV/streaming), programmatic video and display (DSP), audio, OOH, brand partnerships, integrations, sponsorships, brand social, emerging media, and custom activations
• Experience managing significant client budgets and investment decisions
• Strong leadership experience, including hiring, mentoring, performance management, and career pathing for a growing team
• A track record of gaining trust through sound judgment, including under pressure or ambiguity
• Experience partnering with performance media counterparts to build genuinely integrated plans across brand and performance
• Experience collaborating across multiple disciplines, such as creative, strategy, SEO/GEO, web development, and PR, within a full-service agency or an integrated client-side marketing organization
• Strong new business pitch experience, from strategic ideation through proposal development and delivery
• Strong client-facing storytelling and presentation skills, able to translate complex strategy for varied audiences
• Proficiency with FINN’s reporting and dashboard platforms, including Ninjacat and Funnel, or similar tools
• Familiarity with AI tools used across the agency, including Gemini, OpenAI, Copilot, and Claude, to support planning, research, and reporting workflows
• Familiarity with audience research and competitive intelligence platforms such as GWI and MediaRadar, or similar tools
• Experience with social listening and publishing platforms such as Sprout Social, or similar tools, given Brand Media’s ownership of brand social

Knowledge & Skill Requirements

• Strong understanding of the brand marketing funnel and upper-funnel channel strategy
• Strong proficiency in Google Workspace and Microsoft Office, particularly Sheets/Excel and Slides/PowerPoint
• Ability to translate media strategy into clear, compelling narrative for senior client stakeholders
• Comfort partnering with Account leads and cross-functional teams outside your direct reporting line
• Strong problem-solving skills, with the initiative to challenge clients and internal teams to raise the bar
• Excellent written, verbal, and visual communication skills
• Ability to manage multiple accounts, priorities, and deadlines

Where You’ll Work

Anywhere in the U.S. We’re a remote-first workplace with optional in-office days in Boston, Chicago, Detroit, Los Angeles, Nashville, New York, Portland, Washington DC, and more. Eastern Time Zone working hours are preferred to best align with team and client  collaboration hours.

Anticipated Salary: $130,000 - $150,000.  Compensation is based on experience and depending upon workplace location.

Why Join FINN Partners?

• Competitive salary, health, dental, and vision insurance
• 401(k)
• Generous PTO policy, plus paid holidays
• Wellness stipend for physical and mental health programs

#LI-TS1 #LI-REMOTE

How To Apply

Please upload your resume and cover letter, as well as indicate your desired salary.

While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest.

About Kalepa:

Insurance is a $7T global industry built on professional labor: underwriting, claims, pricing, operations, and distribution. Kalepa is building AI that can perform that work.

We create professional-grade AI systems for insurers: software that can read, reason, decide, and act inside real workflows and operate over long-time horizons. Kalepa begins by augmenting professionals with the tools to succeed at their jobs. That earns us the right to learn from real decisions, capture decision traces, and automate what can be automated successfully over time.

Our products are already in production with leading insurers, driving measurable outcomes and expanding across functions. The opportunity is far broader than any single workflow: to build the AI operating system for decision-making across insurance. For people who want to work on AI that matters, in a sector where correctness, trust, and real-world impact count, Kalepa is just getting started.

Kalepa is backed by leading investors such as IA Ventures and Inspired Capital, and our team brings experience from Facebook, Palantir, Google, Amazon, McKinsey, Mastercard, and Uber.

Our Values (This is important):

Many organizations have a dusty list of corporate values that no one ever follows. Kalepa is not one of those companies. Our values are designed to unlock the potential of our employees.

Success at Kalepa is bred from five core principles:

• Hustle and Determination- We hire people who take full ownership of their craft and relentlessly pursue excellence with speed and determination. We choose the hard problems and do not give up. This is the foundation of how we work and how we win.
• Deliver Customer Impact- We’re obsessed with customer impact. Every feature, every line of code, every decision is measured against one question: does this help insurers make better decisions? If it doesn’t drive speed, accuracy, or profitability for our customers, we don’t build it.
• Meritocracy- We’re building something exceptional, and that requires exceptional people and ideas. We have a high bar but we reward excellence with rapid growth. If you’re the best at what you do, you’ll thrive here.
• Transparency - We value honest, transparent communication over politics. We challenge ideas, not people. We say what needs to be said, even when it’s hard. This is how we solve problems fast and find the truth.
• Experiment Relentlessly - Many of the problems we face have never been solved before. We tackle them by testing quickly, measuring rigorously, and iterating until we find the path forward. Speed of learning is our advantage.

In addition to our NY office, we have remote employees speaking 10+ languages across the globe. But we invest in bringing our people together both for regional meetups and global offsites (2021 - Playa Del Carmen | 2022 - Rome | 2023 - Buenos Aires | 2024 - Lisbon | 2025 - Cartagena).

Kalepa’s culture isn’t for everyone, and that’s ok. But for the people who are a fit, they can’t imagine working elsewhere.

About the role:

Salary range: $240k – $300k USD*

Location: New York, NY (Hybrid)

We are looking for smart engineers who love to code, seek challenging problems, and appreciate recognition for excellent work. As part of the infrastructure team, you will work on the infrastructure and tooling that power our core platform. You’ll maintain CI/CD pipelines, automate operational workflows, and ensure we stay secure and compliant to the industry standards. Your day-to-day responsibilities will include improving infrastructure performance and reliability, monitoring and optimizing system cost, and collaborating with engineering teams to standardize environments and deployment patterns. You’ll help to maintain observability and incident response processes, and ensure the scalability of our cloud-based systems as we continue to grow.

You’ll collaborate with a global team of full-stack, data, AI, and DevOps engineers to build scalable backend solutions as we continue to grow. We’re a small team where individual contributions have an outsized impact on both our technology and our business.

You’ll be right at home if you:

• Have 8+ years of software engineering or DevOps experience, ideally with time spent working on infrastructure, performance, security, or compliance.
• You’re excellent at your craft and relentless in pursuing it.
• Take full ownership of your work and drive projects to completion with minimal oversight.
• Communicate proactively, surfacing blockers, asking the right questions, keeping stakeholders in the loop.
• Thrive on experimentation: you’re comfortable testing ideas, measuring results, and iterating quickly on problems no one has solved before.
• Have strong fundamentals in system design, debugging, and problem-solving.
• Know Python (our main stack), though we’re open to strong candidates from other OO backgrounds.
• Have experience with serverless technologies (Lambda, EC2), asynchronous workflows, and cloud environments.
• Have strong knowledge of relational databases and their performance tuning, ideally PostgreSQL.
• Know terraform, IaaC best practices, Docker or similar tools.
• Bonus: experience with LLMs/generative AI, distributed systems

What you’ll get:

• Competitive salary (based on experience level)*.
• Significant equity options package.
• Work with an ambitious, smart, global, and fun team to transform a $7T global industry.
• 20 days of PTO a year.
• Global team offsites (2024 - Lisbon, 2025 - Cartagena).
• 100% covered medical, 100% covered vision and dental for individuals and families.
• Healthy living/gym stipend. Mobile phone bill stipend.
• Continuing education credits.
• 401(k) plan with employer contribution (regardless of employee contribution)

* The salary range listed is an estimate and will vary based on a variety of factors. Final compensation will be determined during the offer stage based on relevant experience, performance during the interview process, and geographic location, and may therefore differ from the posted range.

Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market?  Look no further than Veracode!

Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.

Learn more at www.veracode.com , on the Veracode blog , and on LinkedIn and Twitter .

Director of Account Management

Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market?  Look no further than Veracode!

Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.

As theDirector of Account Management, you will be accountable for building, coaching, and leading a strong team of high-performing Account Managers. You will drive pipeline generation , partner collaboration , anddeal execution in a fast-paced, high-growth environment. This team is key to our growth strategy and requires a leader with grit, urgency, and a deep understanding of modern enterprise SaaS selling.

Learn more at www.veracode.com , on the Veracode blog , and on LinkedIn and Twitter .

What you will be responsible for:

• Hire, onboard, and develop a team of Strategic Account Managers focused on account expansion in the U.S.
• Set clear performance expectations, coach to sales excellence, and ensure execution of territory plans.
• Foster a culture of proactive prospecting, outbound engagement, and creative pipeline generation.
• Partner closely with marketing, SDRs, and channel teams to drive multi-threaded demand.
• Collaborate with regional partners, resellers, and system integrators to expand reach and accelerate sales cycles.
• Drive rigorous pipeline management, forecast accuracy, and execution against quarterly quotas.
• Leverage MEDDPICC or similar methodology to instill strong deal qualification and inspection discipline.
• Be a player/coach—willing to dive into key customer meetings and help close high-impact opportunities.

Required Skills:

• 8+ years of experience leading enterprise SaaS sales teams, preferably in a high-growth or transformational phase.
• Proven track record of consistently achieving or exceeding revenue targets.
• Strong understanding of enterprise software buying cycles and sales methodologies like MEDDPICC, Challenger, or similar.
• Demonstrated experience working with or through channel/partner ecosystems.
• Ability to operate with a sense of urgency, ownership, and adaptability.
• Excellent communication, coaching, and leadership presence

What we offer you

• Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs.
• Wellness benefits to help you focus on what’s most important.
• “Take What You Need” time off policy.
• Extensive development and training offerings to help you grow your career at Veracode.
• Generous 401k match to help save for your future.
• Amazing community of professionals who take pride in what we do every day.

Compensation Transparency

In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States. Click here to view our compensation ranges by grade. Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location.

Job Grade: Director

Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Fraudulent Recruitment Alert - Be Aware and Stay Informed

At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information.

Here’s our recruitment promise to you:

• Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers.
• Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware.
• Email Verification: Recruiting emails from Veracode will always originate from an “@veracode.com” email address.

If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at careers@veracode.com before taking any further action.

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

As a Principal Product Designer, you’ll own the end-to-end experience strategy for our mobile app — the primary touchpoint where members manage their health every day. But more than that, you’ll be doing something very few designers get to do: inventing the interaction language for agentic AI in healthcare from scratch.

There is no established playbook here. Agentic experiences — where AI acts autonomously on a user’s behalf, surfaces proactive guidance, and adapts in real time to behavior and health data — are among the least explored frontiers in product design today. You’ll be the person who figures out what these patterns look, feel, and behave like for people managing chronic conditions. That requires genuine originality, comfort with ambiguity, and the creative confidence to propose something that has never existed before.

This is the highest craft and leadership bar we hire to. You’ll be a recognized thought leader internally — setting the quality standard others aspire to, shaping product roadmaps beyond your immediate scope, and leaving a design legacy that outlasts any single feature.

This isn’t iteration work. It’s an invention.

Responsibilities

Vision & Strategy

• Identify and drive mission-critical design initiatives with significant scope and long-term timelines — projects that directly shape the trajectory of the business, not just the product.
• Pioneer agentic UX from 0 to 1 — design entirely new interaction patterns for AI systems that act proactively, make recommendations, and operate with increasing autonomy on behalf of users. You’ll be defining conventions that don’t yet exist, not referencing ones that do.
• Assist stakeholders across teams in shaping their product roadmaps, bringing a design-led perspective to decisions that extend well beyond your own areas of ownership.
• Lead design strategy across interconnected member journeys — from onboarding through long-term behavior change — defining what “great” looks like, aligning cross-functional partners around it, and seeing it through to shipped product.

Innovation & Problem Solving

• Invent in uncharted territory — bring a high degree of creative originality to problems with no obvious solution. Concept, prototype, and validate novel design patterns that balance AI agency with user trust, transparency, and control.
• Lead high-complexity initiatives end to end while also serving as a design consultant across smaller-scale efforts, applying your breadth of experience to raise quality across the board.
• Drive innovation workshops and ideation exercises that push teams past familiar solutions and toward genuinely new design territory.

Craft & Execution

• Set the quality bar for design at Twin. Your work is the standard others reference — in interaction design, visual design, copy direction, and systems thinking.
• Translate clinical complexity and AI-generated insights into experiences that feel intuitive and motivating, designing for real health outcomes.
• Own the full craft end to end: information architecture, interaction design, visual design, copy direction, and user validation — from early concepts to pixel-perfect specs.
• Proactively identify visual, accessibility, and interaction issues across products and influence their prioritization and resolution.
• Be a steward and builder of Twin’s design system — identifying gaps, leading improvements, and establishing new agentic design patterns as reusable components the broader team can build on.

Collaboration & Leadership

• Operate as a mentor and guide for designers and cross-functional partners — helping them advocate for best practices and elevating the craft and standards of the entire team.
• Develop and maintain strong relationships with senior stakeholders and executive leaders, negotiating and persuading with clarity, humility, and well-crafted rationale.
• Define and run research that uncovers unmet needs and validates direction, turning qualitative insights into clear, actionable design decisions.
• Communicate and storytell with expert fluency — you can defend a novel design concept in front of clinicians, engineers, and executives with equal confidence.

Impact

• Make contributions that exceed the expected boundaries of a product design role — positively influencing business health, product direction, and the design culture at Twin.
• Evolve how design functions at Twin, continuously recalibrating the team’s approach based on business needs, industry shifts, and the frontier of AI-powered product design.
• Other duties as assigned

Qualifications

• 10+ years of product/UX design experience, with a portfolio that demonstrates the highest level of craft across interaction design, visual design, and systems thinking.
• Demonstrated experience designing agentic AI experiences — products where AI takes action, surfaces proactive interventions, or operates with agency rather than simply responding to user input.
• Proven ability to design 0-to-1 — you’ve created original interaction patterns in spaces with no prior art and can articulate the thinking and process behind how you got there.
• Highly inventive and creatively courageous — you don’t default to what’s familiar. You push into genuinely new territory and have a track record of work that others in the industry reference.
• Recognized thought leader in design — internally and externally — whose perspective carries weight beyond your immediate team.
• Expert communication and storytelling skills — able to negotiate with and persuade leaders at all levels while consistently acting with humility and without ego.
• High degree of independence and ingenuity when solving critical design challenges, with a track record of identifying and executing on new opportunities without waiting to be directed.
• Bachelor’s degree in Design, HCI, or a related field — or equivalent experience.
• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice to Have

• Hands-on experience with LLM prompting as part of a design or prototyping workflow — you’ve used AI as a creative tool, not just designed around it.
• Experience establishing design patterns for AI transparency, explainability, or human-in-the-loop interactions.

Compensation and Benefits

The compensation range for this position is $220,000 - $240,000 annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan

Salary range for US jobs

US Salary Range

$220,000—$240,000 USD

We have been made aware of fraudulent interview requests being sent using the Twin Health’s name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

We are looking for a Director, Medicare Advantage Strategy to bring deep Medicare Advantage expertise to Twin as we build and scale our offering for MA members and health plan partners.

This person will be Twin’s internal expert on the Medicare Advantage population, ecosystem, and market. You will help us deeply understand MA members—their needs, behaviors, barriers, care experiences, and expectations—and translate that expertise into better product, clinical, operational, and commercial decisions.

You will partner closely with Product, Clinical, Operations, Commercial, Marketing, and executive leadership to help shape Twin’s Medicare Advantage strategy and member experience. You will bring an informed perspective on what works, what doesn’t, what health plans expect, and where the market is headed—helping Twin anticipate needs and opportunities rather than simply reacting to them.

This is an ideal role for someone who has spent significant time in Medicare Advantage and wants to use that expertise to help build a differentiated, technology- and AI-enabled model of metabolic care for the Medicare population.

You will also serve as an external voice for Twin on Medicare Advantage, representing the company with customers, partners, industry groups, panels, and conferences.

Responsibilities

• Serve as Twin’s subject matter expert on Medicare Advantage, bringing deep knowledge of MA members, health plans, care models, market dynamics, and industry best practices.
• Develop a deep, continuously evolving understanding of the MA member, including health needs, motivations, technology comfort, accessibility needs, care-seeking behaviors, social needs, engagement barriers, and expectations of their health plan and care providers.
• Advise Product, Design, Clinical, and Operations teams on how Twin’s member experience and care model should evolve for the Medicare population.
• Partner with the Medicare Advantage Product Lead to shape the end-to-end MA member journey, identify gaps and opportunities, and pressure-test product strategy and roadmap decisions.
• Help Twin look around corners by monitoring changes in the MA market, CMS policy, health plan priorities, competitive offerings, emerging care models, and member expectations—and translating those changes into implications for Twin.
• Bring expertise across key MA domains including member experience, Stars and quality, CAHPS, supplemental benefits, care management, health equity, risk adjustment, utilization, retention, and plan economics—and understand how these areas interact with Twin’s offering.
• Partner with Commercial and Product Marketing to understand health plan priorities, strengthen Twin’s MA value proposition, support strategic customer conversations, and inform positioning and competitive differentiation.
• Build and maintain Twin’s internal MA knowledge base, educating teams and leadership on the Medicare Advantage ecosystem, member population, terminology, incentives, and emerging trends.
• Establish relationships with external experts, health plans, industry organizations, and other stakeholders to keep Twin connected to evolving MA practices and perspectives.
• Represent Twin externally as a Medicare Advantage thought leader through customer conversations, industry panels, conferences, webinars, and other forums.
• Help identify new opportunities for Twin within Medicare Advantage, including populations, partnerships, capabilities, and care models where Twin can create differentiated member and plan value.
• Other duties as assigned.

Qualifications

• Deep Medicare Advantage Experience: 10+ years of experience in Medicare Advantage, Medicare, managed care, or closely related healthcare roles, with significant direct exposure to MA.
• Member & Market Expertise: Deep understanding of the Medicare population and the practical realities of engaging and caring for older adults and other Medicare beneficiaries.
• Health Plan Expertise: Strong understanding of how Medicare Advantage plans operate, make decisions, measure performance, and evaluate partners and solutions.
• Broad MA Knowledge: Working expertise across multiple dimensions of Medicare Advantage, such as Stars, CAHPS/member experience, clinical programs, care management, supplemental benefits, risk adjustment, health equity, retention, and regulatory requirements.
• Builder’s Mindset: Comfortable moving beyond explaining how Medicare Advantage works to helping design what a better Medicare experience should look like.
• Executive Presence: Strong communicator who can represent Twin credibly with senior health plan leaders, customers, partners, industry experts, and external audiences.
• Thought Leadership: Experience presenting to executive audiences and ideally speaking at industry events, panels, conferences, webinars, or other external forums.
• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits

The compensation range for this position is $215,000 - $245,000 annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan

Salary range for US jobs

US Salary Range

$215,000—$245,000 USD

We have been made aware of fraudulent interview requests being sent using the Twin Health’s name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

We are looking for a Principal Product Manager to lead the end-to-end Medicare Advantage (MA) product experience at Twin. You will drive how Twin’s product and care model evolve to meet the unique needs of Medicare Advantage members—from enrollment and onboarding through sensors, daily engagement, clinical care, and long-term health outcomes.

In this role, you will directly own critical parts of the MA member journey while serving as the product lead across the full Medicare Advantage experience. You’ll work across Member Experience, Sensors, Clinical, Operations, Engineering, Design, and other product teams to ensure the pieces come together into one seamless, scalable experience.

This is an ideal opportunity for a product leader who thrives at the intersection of consumer experience, healthcare operations, clinical workflows, and cross-functional execution. You will develop a deep understanding of the Medicare population and translate those needs into both differentiated product experiences and coordinated investments across Twin.

Responsibilities

• Own the product strategy, roadmap, and end-to-end journey for Twin’s Medicare Advantage members, from enrollment and onboarding through ongoing engagement, care delivery, and long-term outcomes.
• Directly own and deliver critical MA-specific product experiences while identifying where existing Twin capabilities should be adapted, extended, or reused.
• Serve as the cross-functional product lead for Medicare Advantage, coordinating product investments and dependencies across Member Experience, Sensors, Clinical, Operations, Engineering, Design, and other teams.
• Develop a deep understanding of Medicare members—their needs, behaviors, technology comfort, accessibility considerations, care journeys, and barriers to engagement—and translate those insights into product strategy and requirements.
• Partner closely with Clinical and Operations leaders to design scalable workflows that deliver an exceptional member experience while meeting the needs of Twin’s care model.
• Identify friction across the complete MA journey, establish clear ownership across teams, and drive issues from discovery through resolution even when the solution spans multiple product areas.
• Define and track success metrics across activation, engagement, member experience, retention, and clinical outcomes; continuously iterate based on results.
• Other duties as assigned.

Qualifications

• Experience: 7+ years of product management experience with a track record of owning complex products or end-to-end customer journeys with measurable business and user impact.
• End-to-End Product Thinker: Exceptional ability to see across organizational and product boundaries, identify gaps and dependencies, and create a coherent experience from capabilities owned by multiple teams.
• Consumer Product Mindset: Deep empathy for members and demonstrated ability to simplify complex experiences for diverse populations. Experience designing for older adults, accessibility, or varying levels of digital literacy is a plus.
• Data-Driven Mindset: Defines meaningful success metrics, uses quantitative and qualitative insights to prioritize investments, and continuously iterates based on member, operational, and clinical outcomes.
• Healthcare Product Leadership: Experience with Medicare Advantage is a plus, but not required.
• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits

The compensation range for this position is $205,000 - $235,000  annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan

Salary range for US jobs

US Salary Range

$205,000—$235,000 USD

We have been made aware of fraudulent interview requests being sent using the Twin Health’s name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

An engineering professional responsible for leading large,global,strategic projects / programs through a matrix of cross-functional groups and individuals. Provides corporate guidance on activities related to strategic planning, market demand and trends, strategic opportunities and business needs, technological advances and legal requirements. Position to be a port of either the Global Engineering or Global Packaging Engineering groups.

Responsibilities:

• Responsibilities of this engineering grade level inherently include and expand upon the responsibilities established for lower Project Management Track grade levels.
• Responsible for compliance with applicable policies and procedures. Ensures quality and effectiveness of key results of major projects within function through sound design, early risk assessments, and implementation of fallback strategies. Develops and assists in deployment of risk methodologies and implementation of fallback / mitigation strategies.
• Manages multiple, often concurrent global projects/programs and consistently meets expectations. Makes difficult decisions regarding priorities among projects/programs. Anticipates and understands the business needs and has a thorough knowledge of customer strategic needs and global challenges when developing a project/program scope.
• Leads the project/program team in using established PM tools and techniques to stay within authorized budget limits and achieve the overall project and organizational objectives. Develops project/program strategy to align and achieve key customer business objectives. Collaborates with leaders and experts to integrate project management best practices into strategies and tactics associated with the development of critical projects.
• Defines a vision for the future that aligns with corporate goals and critical business objectives when setting strategies for projects / programs. Leads and contributes to the development of long-term business and organizational strategies.
• Integrates experiences and approaches from multiple projects / disciplines to develop the best solution in the total business context. Proactively mentors, advises and shares knowledge and opinions with senior management. Manages the direction of global teams and task forces to develop and align procedures and standards.
• Anticipates trends and prioritizes challenges. Prepares and presents to executive management and obtains their buy-in for major programs. Serves as organization spokesperson on large strategic initiatives. Sets the strategy and direction for improving project design / outcome within the framework of the corporate strategy.

Qualifications

• A Bachelors Degree in Engineering, science, or closely related discipline is desired, or equivalent technical experience plus demonstrated competence, with a desired 18+ years of significant engineering and / or operational experience. A post-graduate education / degree is desired, and may contribute towards the desired years of experience.
• A career history marked by a consistent series of significant contributions and accomplishments.
• Demonstrated and been recognized for excellence in breadth and depth of knowledge in global project management.
• Interacts well with diverse groups across corporation and maintains strong working relationships with internal and external collaborators.
• Listens to and understands others’ points of view and articulates tactfully and respectfully one’s own perspective orally, in writing, and in presentations.
• Works well with other engineers in a collaborative, fast-paced goal-driven environment.
• Possesses interpersonal skills to negotiate and reconcile differences, while optimizing overall organizational goals.
• A technical background in health care, medical devices, biological, or pharmaceutical companies.
• Consistently demonstrated competency with financial systems and in fiscal control. Project accounting experience. Understanding and management of procurement & contracting processes.
• Formal Project Management training (preferred)

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join the team as our next Senior Manager, Escalations!

About the job

As the leader of our North American Global Escalation Management team, you will play a pivotal role in driving Twilio’s mission to deliver an unparalleled customer experience. This is a high-impact opportunity to scale our operations and ensure that both internal stakeholders and our global customer base receive world-class support.

We are seeking a visionary leader who is deeply committed to mentoring and developing talent while championing continuous process improvement. The Senior Manager of Escalation Management is an Influential Operations Leader responsible for the reduction of recurrent escalations by driving systemic change to transform the customer experience at scale. Beyond immediate crisis mitigation, you will act as a structural engineer for the department, utilizing data-driven insights to refine escalation strategies, evolve organizational processes, and influence product stability. As a dedicated people leader, you will mentor your team to elevate their strategic maturity, shifting their focus from tactical troubleshooting to proactive risk assessment and executive-level analytical reporting. You are responsible for transforming a proactive culture of continuous improvement and operational excellence.

Responsibilities

In this role, you’ll:

Executive Communication & Product Influence

• High-Stakes Liaison and Direct Customer Advocacy: Your primary responsibility is to act as the direct, primary interface for customers during high-visibility incidents. You will serve as the “single source of truth” for both the customer and the Senior Director/VP level. This is not a behind-the-scenes role; you are expected to be front-and-center, translating complex technical hurdles into clear, actionable business communications.
• Product Betterment: Turn escalation volume into “Business Intelligence.” Partner with Customer Experience teams with data-backed evidence to prioritize process and product enhancements.

Strategic Planning & Governance

• Strategic Roadmap: Participate in the development  and execute a multi-quarter strategy to transition the escalation function from a reactive cost center to a proactive value-driver.
• MOR & QBR Leadership: Lead Monthly Operating Reviews (MORs) to track departmental health and Quarterly Business Reviews (QBRs) with senior leadership to report on trends, Return of Investment (ROI) of mitigation efforts, and long-term risk forecasts.
• Resource Forecasting: Plan headcount and tool requirements based on projected product launches and customer growth.

Project Management Responsibilities and Skills

• Lead end-to-end project lifecycle for cross-functional escalation initiatives, from definition to execution and post-launch analysis.
• Manage project timelines, dependencies, and deliverables, ensuring adherence to high-quality standards and strategic objectives.
• Proficiency in project management methodologies (e.g., Agile, Scrum, Waterfall) and tools (e.g., Jira, Asana, Airtable) to track progress and report on project status to stakeholders.
• Ability to facilitate stakeholder alignment and resolve conflicts to drive project milestones to completion.

Process Creation & Refinement

• Framework Design: Build, document, and deploy the “Escalation Runbook”, defining the triggers, communication cadences, and resolution paths across the company.
• Continuous Improvement: Constantly audit existing workflows to identify friction. You will be responsible for the creation of new SOPs that bridge gaps between Sales, Support, Customer Experience and Engineering.
• Operational Rigor: Establish clear Operating Level Agreements (OLAs) with cross-functional partners to ensure accountability and predictable response times.

People Betterment & Cultural Leadership

• Mentorship & Strategic Maturity: Mentor your team on advanced strategic thinking. Move them beyond tactical troubleshooting toward long-term negotiation strategies, proactive risk assessment, and analytical reporting tailored for an executive audience.
• Cross-Functional Coaching: Lead a company-wide initiative to uplevel the de-escalation skill set of the broader Support and Operations organizations. Implement training programs focused on “Betterment Identification,” empowering front-line teams to pre-emptively manage issues before they require executive-level intervention.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Ability to put yourself in the customer’s shoes and demonstrate your dedication to the customer experience through people management, coaching and performance management for supporting employee experience
• Experience being inclusive, while working with team members in different geographic locations and time zones
• Learning mindset, ability to learn new things, be curious and build internal and external relevant knowledge
• Demonstrated ability to identify process and team improvements, innovation and “Drawing the Owl” to creatively solve problems and allow your team to operate at scale
• Have proven documentation ability to “write it down” to create and curate internal and external documentation
• Have Strong English written and verbal communication skills

Desired:

• Experience: 10+ years in high-growth tech, with 7+ years in a leadership role reporting to Director-level or above.
• Business Acumen: Experience leading MORs/QBRs and presenting to executive audiences.
• Systemic Thinker: Proven ability to look at a problem and build a process to fix it, not just for one customer, but for the entire ecosystem.
• Data Literacy: Expert at using CRM (Salesforce/Zendesk) and BI tools (Tableau/Looker) to tell a story with data.
• Strategy & Execution: A unique ability to think at a 30,000-foot level (Strategic Planning) while remaining willing to “dive into the weeds” when a Tier 0 crisis hits.

Location

This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00 - $176,900.00.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until September 21, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

OUR ORIGIN STORY 🎂

In 2011 SkySlope started as an idea born at the kitchen table of our CEO, with just him and two others. Headquartered in Sacramento, California, we have since grown out of our previous 3 offices and many of our close to 150 employees are spread all across the United States. Those 150 employees support close to 300,000 users across 5,000 offices nationwide and now in Canada as well. Included in that is 8 out of the 15 largest Real Estate Brokerages in the nation.

But, despite being happy with what we’ve achieved we know that as industry leaders in our space there’s a lot of work left to be done. All of the growth and success that has happened is a result of us obsessing over building cutting edge software that makes the Real Estate world a better place. We know this only happens by hiring people who don’t just come up with out of the box ideas but hiring people who actually see those ideas through and bring them to life. As we’ve grown, we’ve been fortunate enough to hire plenty of people who possess that quality and realize it’s equally important to hire people who can pair that skill with empathy, collaboration, and a keen sense of urgency. If you’re looking to join a company where you can have real impact and surround yourself with an incredible team of people then look no further.

SKYSLOPE’S CORE VALUES 💪🏻

These are the principles that helped us get to where we are and they are the principles that will guide us to where we want to go in the future. You can apply them to your professional life, your personal life, to any business and any situation. In no specific hierarchy, our core values are:

Awareness | Execution | Obsession | Ownership | Humility | Radical Candor | Urgency | Greatness | Inches I Fun

Learn more about our core values from our CEO, Tyler Smith here!

Purpose: The purpose of the Security Engineering Manager is to build and lead SkySlope’s dedicated security engineering team in pursuit of making life better for every real estate agent, broker and service provider. This is a player-coach role: they will design the security engineering program, own its execution, hire and grow the team that delivers it, and stay hands-on in the technical work throughout. SkySlope is making a significant, sustained investment in security engineering, and this role is the foundation of that investment.

Why This Role: This is a genuine greenfield leadership opportunity. You are not inheriting someone else’s program, tooling decisions, or org chart. You will design the program, pick the tools, hire the team, and set the standards, with direct executive sponsorship and a Director of Engineering who currently leads the security function and is invested in your success. SkySlope is also an aggressively pro-AI engineering organization: we treat AI as a security force multiplier for review, triage, and detection engineering, operating within guardrails you will help define. If you want to build a modern security program from first principles, with AI in the toolbox rather than on the threat slide, this is that role.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Responsible for designing and executing SkySlope’s security engineering program.

2. Own the security roadmap across its major domains: identity and credential standards (short-lived, machine-identity-based credentials and OIDC federation), least-privilege authorization, secrets management, managed-device standards, attack-surface governance, secure SDLC (commit signing and org-wide SAST, dependency and secret scanning), centralized logging and detection, vulnerability disclosure, and AI governance.

3. Sequence and prioritize the program pragmatically, targeting the highest risk reduction per unit of engineering effort first.

4. Own the security-debt register: maintain security work as a visible, prioritized engineering backlog rather than an audit artifact.

5. Own security tooling and vendor decisions, including evaluation, selection, and build-vs-buy judgment.

6. Deliver clear, honest executive reporting on program status, risk posture, and progress.

7. Responsible for hands-on technical leadership (player-coach).

8. Lead and participate directly in architecture and design reviews for security-relevant work.

9. Contribute hands-on where it matters most: proofs of concept, detection logic, automation, and reviews.

10. Set and uphold the technical bar for security engineering work across the team.

11. Responsible for hiring and growing the security team.

12. Hire security engineers across levels and build an effective, collaborative team.

13. Coach and mentor each direct report through personal and performance management, including growing an early-career engineer into a strong contributor.

14. Build a team culture where security work is engineering work: shipped, measured, and iterated.

15. Responsible for partnering across the organization.

16. Work with DevOps, IT, and product engineering teams to embed security standards into how work already gets done — paved roads over gates.

17. Communicate early and often, building trust between security and the rest of engineering.

18. Ensure security guidance is concrete and actionable, not theoretical.

19. Responsible for making AI a security force multiplier.

20. Apply AI tooling to security review, triage, and detection engineering, and define the guardrails under which it operates.

21. Shape SkySlope’s AI governance standards in partnership with engineering leadership.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Measurables:

• Security program milestones defined, communicated, and delivered

• Security-debt register established and demonstrably burning down

• Team hired, retained, and growing (manager and peer observations)

• Quality and clarity of executive reporting

Experience and Qualities:

• Strong senior/staff-level individual contributor background in security engineering, infrastructure engineering, or platform engineering; you have personally built the kinds of systems you will now lead

• Demonstrated ability to design and drive a security program or comparable cross-cutting technical initiative from ambiguity to delivery

• Working depth in modern cloud security practice: cloud IAM, credential federation, secrets management, secure SDLC, and detection/logging (we run multi-cloud: primarily AWS, a growing GCP footprint, and a small amount of Azure; depth in one cloud and fluency across the rest is fine)

• Strong coaching and mentoring skills, with a track record of growing engineers, including those early in their careers

• Sound judgment on tooling and vendor decisions, including knowing when to build and when to buy

• Clear, direct communicator with executives and with engineers, in writing and in person

• Enthusiasm for using AI as a working tool in security engineering; we want practitioners who are energized by this, not skeptical of it

• Pragmatism: bias toward risk reduction that ships over frameworks that impress

We care about demonstrated ability, not certifications or credentials. If you’ve built and led this kind of work, we want to talk to you regardless of which letters follow your name.

Supervisory Responsibility:

This position has 2-4 direct reports, including security engineers at multiple levels.

$180,000 - $200,000 a year

Medical Insurance – Company pays flat dollar amount towards premium

There are 3 plan options

Our Medical Insurance plans are provided through United Healthcare

The United Healthcare HMO is only offered to California residents

Eligibility begins 1st of the month following date of hire

Per Paycheck (24 pay periods a year)

Employee costs per tier are as follows:

UHC HDHP/HSA

Employee Only  $58.92

Employee + Child $147.30

Employee + Spouse $175.78

Employee + Family $259.24

UHC PPO

Employee Only $104.10

Employee + Child $244.63

Employee + Spouse $289.91

Employee + Family $422.63

UHC HMO (CA residents only)

Employee Only $84.56

Employee + Child $198.71

Employee + Spouse $235.49

Employee + Family $343.29

Dental Insurance – Company pays 75% of monthly premium only on Base Plan

This PPO plan is administered through Principal

Eligibility begins 1st of the month following date of hire

Principal Dental Base Plan

Employee Only $4.19

Employee + Child $11.73

Employee + Spouse $8.50

Employee + Family $17.20

Principal Dental Buy-Up Plan

Employee Only $6.65

Employee + Child $19.53

Employee + Spouse $13.51

Employee + Family $28.35

Vision Insurance – Company pays 100% of monthly premium

This plan is administered through Principal (VSP choice network)

Eligibility begins 1st of the month following date of hire

Basic Life and AD&D Insurance (with additional Voluntary Plans available) – Company paid plan with a guarantee issue amount of $25,000.

Plan is administered through Principal

Eligibility begins 1st of the month following date of hire

Pricing varies for additional coverage, based upon age, coverage and dependent classification

Voluntary Short & Long Term Disability Insurance Plans – Optional plans to help protect your financial well-being.

Plan is administered through Principal

Eligibility begins 1st of the month following date of hire

Pricing varies, based upon age

Voluntary Accident insurance- Optional plans available to purchase that pays you a cash benefit to help with your expenses if you or a covered family member is injured due to an accident.

Employee Only $4.39

Employee + Spouse $6.73

Employee + Child(ren) $7.49

Employee + Family $11.50

Voluntary Hospital Indemnity- Optional plans available to purchase that pays you a cash benefit to help with your expenses if you or a covered family member is admitted to the hospital

Employee Only $6.85

Employee + Spouse $17.43

Employee + Child(ren) $11.41

Employee + Family $22.84

Voluntary Critical Illness- Optional plans available to purchase to help with your expenses if you or a covered family member is diagnosed with a covered critical illness.

Pricing varies, based upon age

Flexible Spending Account – A tax savings account you put money into that you use to pay for certain out-of-pocket health care and dependent care costs.

Plan is administered through Discovery Benefits

Eligibility begins 1st of the month following date of hire, if you sign up by the 25th of the month

Health Savings Account (HSA)– A tax savings account for employees enrolled in a High Deductible Health Plan. You can put money into this account to pay for certain out-of-pocket health care costs

Plan is administered through Discovery Benefits

Eligibility begins 1st of the month following date of hire, if you sign up by the 25th of the month

Must be enrolled in the UHC HDHP/HSA medical plan with SkySlope to be eligible

SkySlope contributes $300 to an individual HSA and $600 to a family HSA

401(k) Plan – Company will match $0.50 on each $1.00 contributed up to the first 6% of eligible earnings

Plan is administered through Principal

Eligibility begins first pay date after 90 days of employment

Auto-enrollment after eligibility at 3% of gross annual earnings

Defer between 1% and 40% of eligible contribution

Employee Stock Purchase Plan - Company match equal to 33.3333% of dollars contributed to the plan, based upon the average purchase price for the quarter.

Plan administered through Fidelity

Eligibility begins first pay date after 90 days of employment

May contribute after-tax dollars from 3% to 15% of base earnings

Paid Time Off (PTO) – Company provides 120 hours (equivalent of 15 days) of PTO for new hires

PTO accrual begins after 90 days of employment

16 Paid Holidays

11 observed, 5 floating (used for personal holidays)

List of observed holidays published annually

Eligibility begins on your first day of employment

Bereavement Leave – Company will provide you with the following off to grieve the loss of a loved one.

5 paid days of leave for an immediate family member. This is a spouse, child, parent, grandparent.

1 paid day of leave for a close non-family member.

Discounts through Fidelity - Purchasing discounts for wireless, car rentals, hotels and more…

Pet Insurance through Nationwide- 50%, 70% reimbursement plans available through Nationwide with options for wellness. SkySlope contributes $20 a month, per pet, up to 2 pets towards the cost of the plan

Paid Parental Leave - All full-time regular employees are eligible for SkySlope’s Paid Parental Leave program, which provides employees with up to six (6) weeks of pay following the birth or placement of a new child. Paid Parental Leave must be taken within the first 6 months of the birth or placement of a new child. Employees will be paid at their regular rate of pay based upon their normal work schedule, up to a maximum of forty (40) hours per week.

Dayforce Wallet- All full-time regular employees will have access to sign up for Dayforce Wallet. Dayforce Wallet is a program provided by our payroll provider that allows employees to access their pay on-demand as soon as it is earned, without waiting for their standard payday.

Waldorf University discounts and perks- 10% off tuition for employees and their families, free text books, and scholarship opportunities available

Child Literacy Assistance Program discount- Discounted annual membership to Luminous Minds, an online resource center created to help with child literacy struggles. $85 for 1 year membership as a SkySlope Employee.

$1,000 Employee Referral bonuses- SkySlope will give every referrer $1,000 (post-tax) after a referee passes their 90 day mark.

In addition to the above you also receive other perks like our Annual Employee Appreciation Day and additional internal company events.

SkySlope, is an Equal Opportunity employer. All qualified applicants will receive

consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status,

national origin, sexual orientation, gender identity or expression (including transgender status), genetic

information or any other characteristic protected by applicable law.

We sincerely thank you for taking the time to review our open positions and hope you’ll take the time to submit a concise and thoughtful application.

Still thinking about applying? Waiting to hear back from us? Check out our social media in the meantime!

SkySlope | Facebook | Instagram | YouTube | LinkedIn | Twitter

Your privacy is important to us. Learn more about what data is collected and how we use it here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Työn kuvaus

Are you excited about Data Centers, and working with state-of-the-art technology? Are you motivated by challenging the ordinary and creating more sustainable solutions? Do you thrive when you work in a multicultural team with international talents?

If this sounds like you, or you’re curious to learn more, then this role could be the perfect opportunity. Join our Data Center Facilities department as our new Lead Electrical Engineer and work with us to close the gap to a sustainable future.

Your new role

As our new Lead Electrical Engineer, you will work to create Data Center solutions for our clients. You will be part of our Nordics group for Data Center Facilities in Finland cooperating with our global organization. You will work as part of passionate teams filled with talents from all over the world, your core colleagues are in locations Finland, but you’ll also become part of our Global Data Center Spearhead and will benefit from +150 Data Center specialists in the Nordics, U.K., U.S.A., India, and Asia as your new colleagues.

We have a flexible and hybrid working model where we work from within Ramboll’s offices, from home and online. We travel as needed but also respect family and other personal responsibilities to support a strong work-life balance for everyone.

Our team is growing, and we are shaping it together as we grow to become stronger. We see our continuously improvement as team responsibility. We celebrate wins, milestones and our colleague’s special occasions, so when you join you can expect a very open, friendly and social atmosphere ready to welcome your own ideas and preferences.

Your key responsibilities will include:

• Lead and manage electrical design for data center and mission-critical projects from concept design through construction, commissioning, and handover.

• Design and oversee critical power infrastructure, including MV/LV distribution, utility intake, switchgear, transformers, UPS systems, generators, backup power, grounding, bonding, and related electrical systems.

• Ensure technical compliance, safety, and quality by applying relevant standards, codes, authority requirements, client specifications, and internal design principles.

• Coordinate electrical interfaces with multidisciplinary teams and external stakeholders, including mechanical, civil, structural, automation, ICT/BMS systems, consultants, contractors, vendors, utilities, authorities, and clients.

• Provide technical leadership, design reviews, and engineering assurance, including reviewing drawings, calculations, single-line diagrams, studies, specifications, equipment selections, risk assessments, and technical documentation.

About you

From the moment you start at Ramboll, we will support your personal and professional development so that you can continue to grow with the company. Whilst we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, experience and capabilities that will set you up for success:

• Experience with leading electrical design teams and collaborating in multidisciplinary teams where the best overall solution for the client may not be the optimal electrical design.

• Experience with designing or constructing data center facilities.

• Experience working as a consulting electrical engineer.

• A thorough understanding of digital design delivery through Revit/BIM 360.

• Excellent communicator capable of explaining complex technical concepts to our clients and project team partners in plain language, verbally and in writing.

What we can offer you

• Flexible working and the opportunity to work hybrid hours.

• The long-term thinking of a foundation-owned company combined with the opportunity to shape our local approach to the data center industry.

• Leaders guided by our Leadership Principles focussed on people and work-life balance.

• Investment in your continued professional development.

• A culture that welcomes you as the unique person you are.

• Inspiration focussed on data centers from colleagues, clients, and projects across the globe.

Ready to join us?

Please submit your application and CV online. We invite diversity in all its forms and encourage applicants from all groups to apply.

We recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll’s supportive learning culture can help you grow. So if this role resonates with you but you don’t meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team.

If you have any questions please feel free to contact Head of Department, Aleksi Nyman, +358 40 7506937.

Please apply before 30th of September 2026. Thank you for taking the time to apply. We look forward to receiving your application.

Work at the heart of sustainable change with Ramboll

Ramboll is a global architecture, engineering, and consultancy company. As a foundation-owned people company, founded in Denmark, we believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. Our history is rooted in a clear vision of how a responsible company should act and being open and curious is a cornerstone of our culture. Ramboll employs more than 18,000 people globally across 35 countries. Ramboll experts deliver innovative solutions across Buildings, Transport, Water, Environment & Health, Energy, Management Consulting, and Architecture & Landscape. Combining local experience with global knowledge, we help shape the societies of tomorrow.

Equality, Diversity, and Inclusion

​Equality, diversity, and inclusion are at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment where everyone is able to flourish and reach their potential. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We invite applications from candidates of all backgrounds and characteristics. Please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at [email protected] with such requests.​

Työn kuvaus

Are you excited about Data Centers, and working with state-of-the-art technology? Are you motivated by challenging the ordinary and creating more sustainable solutions? Do you thrive when you work in a multicultural team with international talents?

If this sounds like you, or you’re curious to learn more, then this role could be the perfect opportunity. Join our Data Center Facilities department as our new Senior Mechanical Engineer and work with us to close the gap to a sustainable future.

Your new role

As our new Lead Mechanical Engineer, you will work to create Data Center solutions for our clients. You will be part of our Nordics group for Data Center Facilities in Finland, Sweden, Denmark and Norway. You will work as part of passionate teams filled with talents from all over the world, your core colleagues are in locations across all four Nordic countries, but you’ll also become part of our Global Data Center Spearhead and will benefit from +150 Data Center specialists in the U.K., U.S.A., India, Germany and Asia as your new colleagues.

We have a flexible and hybrid working model where we work from within Ramboll’s offices, from home and online. We travel as needed but also respect family and other personal responsibilities to support a strong work-life balance for everyone.

Our team is growing, and we are shaping it together as we grow to become stronger. We see our continuously improvement as team responsibility. We celebrate wins, milestones and our colleague’s special occasions, so when you join you can expect a very open, friendly and social atmosphere ready to welcome your own ideas and preferences.

Your key responsibilities will be:

• Lead the design and delivery of data center cooling and HVAC infrastructure.

• Develop innovative thermal management solutions for AI, HPC, hyperscale, and colocation facilities.

• Ensure cooling systems achieve required resilience, efficiency, sustainability, and uptime targets.

• Provide technical leadership and mentoring to engineering teams across multiple projects.

• Act as a trusted advisor to clients on cooling strategy, liquid cooling adoption, and future-ready data center design.

About you

From the moment you start at Ramboll, we will support your personal and professional development so that you can continue to grow with the company. Whilst we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, experience and capabilities that will set you up for success:

• Experience with designing or constructing data center facilities.

• Experience working as a consulting mechanical engineer.

• A thorough understanding of digital design delivery through Revit/BIM 360.

• Excellent communicator capable of explaining complex technical concepts to our clients and project team partners in plain language, verbally and in writing.

What we can offer you

• Flexible working and the opportunity to work hybrid hours.

• The long-term thinking of a foundation-owned company combined with the opportunity to shape our local approach to the data center industry.

• Leaders guided by our Leadership Principles focussed on people and work-life balance.

• Investment in your continued professional development.

• A culture that welcomes you as the unique person you are.

• Inspiration focussed on data centers from colleagues, clients, and projects across the globe.

Work at the heart of sustainable change with Ramboll

Ramboll is a global architecture, engineering, and consultancy company. As a foundation-owned people company, founded in Denmark, we believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. Our history is rooted in a clear vision of how a responsible company should act and being open and curious is a cornerstone of our culture. Ramboll employs more than 18,000 people globally across 35 countries. Ramboll experts deliver innovative solutions across Buildings, Transport, Water, Environment & Health, Energy, Management Consulting, and Architecture & Landscape. Combining local experience with global knowledge, we help shape the societies of tomorrow.

Equality, Diversity, and Inclusion

Equality, diversity, and inclusion are at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment where everyone is able to flourish and reach their potential. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We invite applications from candidates of all backgrounds and characteristics. Please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at [email protected] with such requests.​

Ready to join us?

Please submit your application and CV online by 30.9.2026. We invite diversity in all its forms and encourage applicants from all groups to apply.

We recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll’s supportive learning culture can help you grow. So if this role resonates with you but you don’t meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team.

If you have any questions please feel free to contact Head of Department, Aleksi Nyman, +358 40 7506937. And thank you for taking the time to apply. We look forward to receiving your application.

Our Purpose

At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.

About Us

SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.

Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.

What Are We Looking For?

We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.

As a Senior Staff Forward Deployed Engineer, AI, you will be tasked with extending SentinelOne’s engineering capacity directly into the departments that need it most, including Sales, Customer Success, Finance, Security, People, Legal, and beyond. Unlike a platform or product engineer working behind a backlog, you will embed with the stakeholders who own a problem, scope it end to end, and ship a working custom application into their hands, often in days or weeks, not quarters. This role blends hands-on full-stack engineering, rapid prototyping with modern AI tools, and the judgment to know when to build, when to reuse, and when to say no.

What Will You Do?

Primary responsibilities include:

• Embed with a functional department for a defined engagement, running discovery to understand workflows and pain points before writing a line of code.
• Scope, design, and build full-stack custom applications (not just automations or scripts) using modern frameworks, AI coding assistants, and internal platform APIs, moving from prototype to production quickly.
• Own delivery end to end including architecture, build, testing, deployment, and the training and handoff that gets a department to actually adopt what you built.
• Work hands-on in the code alongside AI coding tools (Claude Code, Codex, etc.) to compress build cycles, iterating with stakeholders in near real time rather than through long requirements documents.
• Make explicit trade-offs between scope, speed, and quality as requirements shift, and communicate those trade-offs clearly to stakeholders and leadership.
• Partner with IT, Security, and Data teams so every deployed application meets SentinelOne’s standards for data security, compliance, and long-term supportability.
• Codify recurring patterns, components, and playbooks from each engagement into reusable building blocks for the next department and for the broader engineering organization.
• Feed field learnings back to platform, product, and data teams covering what worked, what broke, and what the next generation of internal tools should look like.
• Measure and report success through production adoption and measurable business impact, not lines of code shipped or tickets closed.

What Skills and Knowledge Will You Bring?

Ideal candidates will have:

• 8 or more years of professional software engineering experience with a demonstrated ability to design, build, and ship full-stack applications (frontend and backend) independently.
• Proficiency in at least one modern backend language (Python, Node.js/JavaScript, or comparable) and enough frontend ability to build usable internal tools without waiting on a dedicated design or frontend team.
• Hands-on experience using AI coding assistants and LLM-based tools (Claude Code, Cursor, Codex, etc.) to accelerate development, plus a working understanding of APIs, webhooks, data structures, and integration patterns.
• A track record of working directly with non-technical stakeholders including scoping ambiguous requests, managing expectations, and shipping something real rather than a deck.
• Comfort operating with significant autonomy and shifting priorities across departments and problem spaces where the right solution is rarely handed to you.
• Strong communication skills with the ability to explain technical trade-offs to a functional VP as easily as to a fellow engineer.
• Prior experience in a forward-deployed, solutions engineering, professional services, or startup generalist role where you owned a project from discovery through production is preferred.
• Exposure to enterprise security, compliance, or data governance requirements given the internal, security-conscious environment you will be building in is preferred.

Why SentinelOne?

AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.

We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:

Equity & Rewards

• Restricted Stock Units (RSUs)
• Employee Stock Purchase Plan (ESPP)

Time Off & Wellbeing

• Flexible time off
• Paid company holidays and paid sick time
• Gender-neutral parental leave
• Grandparent leave

Insurance & Financial Security

• Medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Life and disability insurance
• Health and dependent care FSA
• Voluntary benefits (hospital, accident, critical illness)
• Employee Assistance Program (EAP)
• ARAG pre-paid legal
• Nationwide pet insurance
• Cancer Care program
• Global business travel medical insurance

Work Perks & Flexibility

• Home office allowance
• Mobile phone reimbursement

Wellness & Lifestyle

• Wellness coach
• Wellness/gym reimbursement
• Fertility coverage
• Adoption & surrogacy reimbursement

This U.S. role has a base pay range that will vary based on the location of the candidate. For some locations, a different pay range may apply.  If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions.

Base Salary Range

$184,000—$253,000 USD

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.

Our Purpose

At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.

About Us

SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.

Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.

What Are We Looking For?

We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.

As a Staff Forward Deployed Engineer, AI, you will be tasked with extending SentinelOne’s engineering capacity directly into the departments that need it most, including Sales, Customer Success, Finance, Security, People, Legal, and beyond. Unlike a platform or product engineer working behind a backlog, you will embed with the stakeholders who own a problem, scope it end to end, and ship a working custom application into their hands, often in days or weeks, not quarters. This role blends hands-on full-stack engineering, rapid prototyping with modern AI tools, and the judgment to know when to build, when to reuse, and when to say no.

What Will You Do?

Primary responsibilities include:

• Embed with a functional department for a defined engagement, running discovery to understand workflows and pain points before writing a line of code.
• Scope, design, and build full-stack custom applications (not just automations or scripts) using modern frameworks, AI coding assistants, and internal platform APIs, moving from prototype to production quickly.
• Own delivery end to end including architecture, build, testing, deployment, and the training and handoff that gets a department to actually adopt what you built.
• Work hands-on in the code alongside AI coding tools (Claude Code, Codex, etc.) to compress build cycles, iterating with stakeholders in near real time rather than through long requirements documents.
• Make explicit trade-offs between scope, speed, and quality as requirements shift, and communicate those trade-offs clearly to stakeholders and leadership.
• Partner with IT, Security, and Data teams so every deployed application meets SentinelOne’s standards for data security, compliance, and long-term supportability.
• Codify recurring patterns, components, and playbooks from each engagement into reusable building blocks for the next department and for the broader engineering organization.
• Feed field learnings back to platform, product, and data teams covering what worked, what broke, and what the next generation of internal tools should look like.
• Measure and report success through production adoption and measurable business impact, not lines of code shipped or tickets closed.

What Skills and Knowledge Will You Bring?

Ideal candidates will have:

• 5 or more years of professional software engineering experience with a demonstrated ability to design, build, and ship full-stack applications (frontend and backend) independently.
• Proficiency in at least one modern backend language (Python, Node.js/JavaScript, or comparable) and enough frontend ability to build usable internal tools without waiting on a dedicated design or frontend team.
• Hands-on experience using AI coding assistants and LLM-based tools (Claude Code, Cursor, Codex, etc.) to accelerate development, plus a working understanding of APIs, webhooks, data structures, and integration patterns.
• A track record of working directly with non-technical stakeholders including scoping ambiguous requests, managing expectations, and shipping something real rather than a deck.
• Comfort operating with significant autonomy and shifting priorities across departments and problem spaces where the right solution is rarely handed to you.
• Strong communication skills with the ability to explain technical trade-offs to a functional VP as easily as to a fellow engineer.
• Prior experience in a forward-deployed, solutions engineering, professional services, or startup generalist role where you owned a project from discovery through production is preferred.
• Exposure to enterprise security, compliance, or data governance requirements given the internal, security-conscious environment you will be building in is preferred.

Why SentinelOne?

AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.

We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:

Equity & Rewards

• Restricted Stock Units (RSUs)
• Employee Stock Purchase Plan (ESPP)

Time Off & Wellbeing

• Flexible time off
• Paid company holidays and paid sick time
• Gender-neutral parental leave
• Grandparent leave

Insurance & Financial Security

• Medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Life and disability insurance
• Health and dependent care FSA
• Voluntary benefits (hospital, accident, critical illness)
• Employee Assistance Program (EAP)
• ARAG pre-paid legal
• Nationwide pet insurance
• Cancer Care program
• Global business travel medical insurance

Work Perks & Flexibility

• Home office allowance
• Mobile phone reimbursement

Wellness & Lifestyle

• Wellness coach
• Wellness/gym reimbursement
• Fertility coverage
• Adoption & surrogacy reimbursement

This U.S. role has a base pay range that will vary based on the location of the candidate. For some locations, a different pay range may apply.  If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions.

Base Salary Range

$156,000—$215,000 USD

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

The Regional Director at World Relief is a key leadership position responsible for overseeing and managing multiple sites within a specific region. In addition to providing strategic direction and operational oversight, the Regional Director is actively involved in cultivating relationships with donors, foundations, and other funding sources to secure financial resources necessary for regional/state sustainability and growth. This role provides strategic direction, operational oversight, and effective management of programs and resources across various locations. The Regional Director plays a crucial role in ensuring the successful implementation of World Relief’s mission and objectives, while also fostering collaboration and synergy among the different sites. This position requires a strong ability to lead and inspire teams, build and maintain relationships with stakeholders, and ensure high-quality program delivery in alignment with World Relief’s standards and best practices. The Regional Director serves as a representative of World Relief in the region, advocating for refugees and immigrants, the organization’s vision and values, and promoting positive change and impact in the communities served.

This is a hybrid role- 4 days in office/1 work from home.

ROLE & RESPONSIBILITIES:

Responsible for the health and sustainability of all offices in the region. Lead the Site Managers/Site Directors in the region by:

•    Communicating the mission, vision, values, and strategic directions of World Relief to regional offices and all staff.

•    Providing leadership to direct reports by developing strategic plans for growth, sustainability and stabilization, and providing thorough communication, encouragement, prayer support, and accountability.

•    Encouraging and assisting Site Manager/Site Directors in financial stability, church and community outreach and engagement.

•    Leading regional fundraising efforts, cultivating regional and state relationships with important community partners and stakeholders while ensuring compliance with reporting requirements.

•    Collaborating with the development and advocacy teams to meet financial targets and sustain and expand opportunities to serve refugees and immigrants for greater region/statewide impact.

•    Engage regional and state stakeholders to expand quality resettlement and immigrant programming in the region/state. This includes seeking state-wide (public and private) funding opportunities and maintaining a strong connection with the State Refugee Coordinator’s office.

•    Develop, grow and lead a cohesive network of services, that leverages regional efficiencies across multiple offices to serve our constituency in the designated region and ensure good stewardship of resources.

•  Contribute to the US Leadership Team and provide vital Field perspective to Senior Leadership through long-term and short-term planning in all areas as relevant to US Service Ministries such as:

1.  Strategy (development and implementation)
2.   Leadership training
3.  Marketing support
4.  Finance support
5.  Human Relations support
6.  Organizational efficiencies and appropriate stewardship of resources

Essential Functions:

•    Direct supervision of Site Directors, Site managers, and other regional staff including individual performance management, maintaining scheduled routine communication (including on-site visits)

•    Facilitate and/or provide program evaluation and new program development in terms of mission, vision, values, and strategic directions.

•    Oversight of any potential church-based programs and/or new offices in the region.

•    Monitor budget/spending for all offices in region and provide initial consultation and actions to address overspending.

•    Provide consultative assistance to Site Directors/Managers in evaluating mission/strategic fit, financial cost/benefit in funding opportunities.

•    Review organizational and personnel changes from all sites.

•    Act as the primary collaborator with Home Office by attending appropriate network-wide meetings, cascading relevant updates and information, and providing feedback to the Senior Leadership Team.

•    Ensure the annual maintenance of Office Profiles and Site Security Plans.

•    Keep abreast of security incidents in the region and assist in closing Incident Reports when necessary.

•    Assist the US leadership in developing and maintaining US Ministries resources and documentation.

•    Provide interim leadership for staff transitions in offices of your region.

• This role is responsible for supervising others and includes responsibilities consistent with supervising employees, including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values, including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals’ For the Health of The Nation document
• Valid drivers license, access to reliable vehicle and ability to pass MVR standards
•   5+ years management experience
• Graduate degree in related field or demonstrated equivalent experience
•  Authorization to legally work in the US
•    Travel required – up to 50%

PREFERRED QUALIFICATIONS:

•   5+ years of experience managing multiple staff/departments and budgets over 1 million dollars
•  Experience managing multi-site operations preferred
•   Knowledge of US refugee and immigration policy and programming
•  Excellent interpersonal, written and oral communication skills
•  Experience in team building and staff development
•    Experience managing state and federal grants, grant writing and fundraising
•    Cross-cultural experience: Experience with refugee populations preferred
•  Proficiency in Microsoft Office applications, especially Word and Excel, and web-based interfaces such as SharePoint

$95,000 - $105,000 a year

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

\*\*\*

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

About Us_

// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.

Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.

Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.

The Role_

// Masabi is growing its presence across Italy, and we’re looking for an experienced Business Development Director who can lead that growth: identifying and pursuing large, strategic contracts with Italian transport authorities and operators and closing the deals that matter.

You’ll own large Italian contracts from pursuit through to award, setting bid strategy and guiding authorities through their procurement journey, then keeping a hand on the transition into delivery so nothing is lost in the handover.

Your stakeholders will be some of the most important transport decision-makers in Italy. Supported by our EMEA team and part of a company with proven market presence, you’ll be the person Italian partners come to know and trust.

Location_

// This is a fully remote role, but we’re looking for someone based in Rome or within easy travel distance. In-country presence and face-to-face time with stakeholders matter for this work.

Responsibilities_

Business Development

• Build and grow a pipeline of large-value, multi-year opportunities with Italian authorities and operators, including tenders and framework agreements

• Guide authorities through their procurement journey from first conversation to award

• Build senior relationships with decision-makers across authorities and operators, and represent Masabi at industry events and forums

• Shape our go-to-market approach for Italy with EMEA and marketing teams, keeping pipeline data current

Bid Management

• Set bid strategy and win themes for Italian opportunities, shaping how we position ourselves at each stage

• Coordinate input from bids, solutions, product, delivery, legal and finance to build compelling, compliant submissions on time

• Write and localise bid content for Italian public procurement requirements where needed

• Shape pricing, contract terms and risk on large bids with Legal and Finance

Project Management

• Move opportunities through due diligence, technical workshops and POCs

• Assess commercial and delivery risk, and flag issues early

• Hand won contracts to delivery with clear scope, timelines and commitments

• Keep colleagues informed on opportunity and post-award milestone status

About You_

• A career selling complex technology or SaaS into public transport (fare collection, ticketing, ITS or similar)

• Italian public procurement as familiar ground: how authorities buy, how tenders work, how to build understanding before procurement

• A track record of closing large, complex contracts, not just building pipeline

• Comfortable setting bid strategy and writing responses when needed

• Multiple concurrent workstreams feel manageable, nothing slips quietly

• Consultative and credible with senior public-sector stakeholders and C-suite

• Works well independently with distributed support, comfortable with ambiguity in complex, multi-stakeholder environments

• Comfortable advocating for customer needs across internal teams and building consensus when priorities compete

• Fluent Italian and English, other languages a bonus

• Based in or near Rome, or able to get there easily, because in-country presence and face-to-face time with stakeholders matter for this work

AI at Masabi_

// AI is becoming part of how we work at Masabi. You don’t need professional experience using AI tools, but we’d expect you’ve experimented with them and are curious about how they can help you learn, solve problems, and work more effectively.

Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all.

// We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work.

Whoever you are, just be yourself.// We welcome applications from underrepresented groups, including disabled and neurodivergent people, and can make adjustments at any stage of the process. You’re also welcome to share your pronouns whenever you feel comfortable. Together, we simplify journeys, remove barriers, and improve daily life for millions.

Why Join Masabi?

• Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are.

• Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey.

• Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load.

We’re already powering journeys - are you ready to join us?

Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all.

// We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work.

Whoever you are, just be yourself.

// We welcome applications from underrepresented groups, including disabled and neurodivergent people, and can make adjustments at any stage of the process. You’re also welcome to share your pronouns whenever you feel comfortable. Together, we simplify journeys, remove barriers, and improve daily life for millions.

Why Join Masabi?

• Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are.

• Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey.

• Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load.

We’re already powering journeys - are you ready to join us?

What is PerfectServe?

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue.

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians.

Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach:

1. In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader.
2. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years.

At PerfectServe, you’ll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don’t have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward.

If you’re looking for a well-established, tech-forward company full of smart people doing meaningful work, you’ve found the right place!

The Technical Lead supports a portfolio of customers and provides technical expertise to account teams and clients, driving optimization, adoption, and ensuring service excellence. This role delivers tactical day-to-day support, manages escalated issues, and oversees complex configuration changes for all business segments.

What You Will Do

• Provide tactical day-to-day technical support to operational contacts.

• Understand clinical workflows and apply PerfectServe solutions to improve them.

• Partner with customer contacts to enhance adoption, train on self-administration best practices, and optimize account configurations.

• Utilize Zendesk to ensure accurate and timely resolution of service requests in collaboration with the Support Center.

• Manage, resolve and document complex and escalated requests and configuration changes.

• Prepare and analyze reports for business reviews, utilizing custom reporting and analytics tools.

• Contribute to product, process, and best practice documentation.

• Provide tier-three technical support and collaborate on product feedback and enhancement requests.

• Investigate and thoroughly document reported technical client concerns

What You Will Bring

• Strong technical expertise and ability to apply PerfectServe solutions in complex environments.

• Ability to manage multiple tasks and resolve technical issues under pressure.

• Excellent relationship-building, written, and verbal communication skills.

• Exceptional customer service mindset with a commitment to exceeding expectations.

• Adaptability, strong work ethic, and motivation to grow professionally.

Essential Qualifications

• Bachelor’s degree or equivalent experience.

• 1+ years experience with PerfectServe implementation or support preferred.

• 2+ years experience supporting SaaS customers or troubleshooting technical workflows.

• Healthcare or clinical workflow experience preferred.

• Proficiency in reporting tools (e.g., Looker) is a plus.

• Ability to travel occasionally (less than 10%).

Why Join PerfectServe?

At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation.

We offer a salary range of $50,000 - $55,000 USD per year, with compensation tailored to your background, strengths, and potential to grow within the team. The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate’s experience, skills, and the specific team or product area they support.We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations.

Benefits:

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K - with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.